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Thien Hai Hotel

3.0 star property

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Photo gallery for Thien Hai Hotel

Reception
Lobby sitting area
Deluxe Double Room, City View | Street view
Front of property – evening/night
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
220 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 70000
  • Pham Ngu Lao Street
    ‪3 min walk‬
  • Ben Thanh Market
    ‪5 min walk‬
  • Bui Vien Walking Street
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, rollaway beds, free WiFi

Superior Double Room

8.4 out of 10
Very good
(22 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Street view

Deluxe Double Room, City View

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Without Windows

Standard Double Room, Without Windows | Minibar, desk, rollaway beds, free WiFi

Standard Double Room, Without Windows

8.4 out of 10
Very good
(31 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Thien Hai Hotel

Central hotel connected to a shopping centre in Ho Chi Minh City with free parking
A restaurant, dry cleaning and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Thien Hai Hotel offers 34 air-conditioned accommodations with minibars and free newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Thien Hai Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ben Thanh Market. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 5-minute walk from Ben Thanh Market and 8 minutes on foot from Bui Vien Walking Street
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. The business-friendly Thien Hai Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ho Chi Minh City hotel.

Thien Hai Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 300.000
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 300.000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thien Hai Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 150000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 440000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 440.000 (one-way), (from 9 to 18 years old)
  • Early check-in fee: VND 300.000 (subject to availability)
  • Late check-out fee: VND 300.000 (subject to availability)
  • Rollaway bed fee: VND 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Thien Hai Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Thien Hai Hotel Ho Chi Minh City
Thien Hai Hotel
Thien Hai Ho Chi Minh City
Thien Hai Hotel Hotel
Thien Hai Hotel Ho Chi Minh City
Thien Hai Hotel Hotel Ho Chi Minh City

Thien Hai Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. We booked 2 single rooms for one night. The room was very comfortable and spacious, and we didn’t feel that any amenities were missing. Service was great throughout our stay. The hotel’s location is perfect for tourists/travelers, right in District 1 close to a lot of things you’d want to check out, and also only about 20 mins from the airport by car.
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Stayed here for 5 nights with my partner. Rooms could use some maintenance especially the air conditioning system as the one in our room was leaking. Staff were fantastic though always willing to help out whenever they can.
Stayed 5 nights in May 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Feb 2025

8/10 Good

Kura

Travelled with family
Liked: Cleanliness, amenities
Staff are experienced and more than willing to help
Stayed 7 nights in May 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Quyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Quyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
The rooms are very small, the food was always cold in the buffet breakfast, including your eggs, the tea was also just warm . Some of the lights in my room were hanging jus by their electrical cords, I had hot water three days out of the five days I stayed. They never did correct it when I mentioned it to them. Anna was a great and tried tohelp with everything!
Stayed 5 nights in May 2025

10/10 Excellent

Mark joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Hotel staff was really nice!
Stayed 6 nights in May 2025

10/10 Excellent

Tom, Renton

Stayed 2 nights in Apr 2025

10/10 Excellent

Hai-Duc, Lynnwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is a bit on the smaller size, but it is good enough for two on shorter stay. Nothing fancy here, basic furniture, basic breakfast, a hard bed, but the room is clean. The staff is wonderful and the location is great. I would stay here again.
Stayed 4 nights in May 2025

8/10 Good

Tim

Liked: Property conditions & facilities
Less restaurants around
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and welcoming staff. A little note about the laundry service: The laundry service is overpriced and we lost some of our close in the process. Partly our fault because we were in a hurry, but we did have to sort through another room’s basket to find our clothes.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and run property right in downtown near Ben Thanh Market . Great breakfast . Front desk so helpful with recommendations for transportation and places to eat and we felt just like family ! Would definitely return on our next visit !
Stayed 3 nights in Apr 2025

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Decent location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propery was clean and has a gret staff and awesome font desk staff, they are very helpful and polite.
Stayed 2 nights in Apr 2025

4/10 Poor

ROXANA

Disliked: Cleanliness, property conditions & facilities
Nos quedamos dos noches en este hotel. La verdad es que no lo recomendaría por varias razones: (1) la cama durísima, como si estuvieras durmiendo en el suelo. No he dormido en una cama peor en mi vida; (2) el olor del baño, sobretodo por la.mañama, es horrible. Las tuberías huelen que apestan; (3) las paredes, mobiliario y resto de cosas se ven viejas, muy desgastadas. Por ejemplo, el techo del baño tenía huecos y el plafón del mismo parecía que se iba a caer en cualquier momento; (4) ruido,. muchísimo. Tanto de los cuartos contiguos como de la calle. !! Ojo cuidado con los cuartos son ventanas!! El muestreo tenía ventana pero hay muchos hoteles que ofrecen cuartos sin ventanas. También voy a destacar lo bueno: comprensión a la hora del check in, y personal amable. Otra cosa buena y que nos sorprendió gratamente: el desayuno, poca variedad pero muy bueno. También está muy bien la localización, centrica y tienes de todo al lado, aunque tened en cuenta que los autobuses no lo tienen difícil entrar en esa calle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and friendly and helpful. The breakfast was included. Food was delicious. I really liked the fresh orange juice. The hotel had new menu every morning. Only one thing that didn't work well for us was the air conditioning. The control seemed not working properly as we could not adjust it. Sometimes we had to turn it off because it got too cold. Overall, we were satisfied with our stay..
Stayed 3 nights in Apr 2025

8/10 Good

berizario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel were amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Good as always
Stayed 1 night in Apr 2025

8/10 Good

Tung

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is great and friendly. Very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Margot, North Sydney

Liked: Cleanliness, staff & service, amenities
The property is fine except the suction for the bathroom doorwas missing, so dark at night and the occasion of walking into the door. Thankfully no injury. I asked one of the men to repair it, however nothing was done since I arrived there. The rest inside was ok, the outside street was a mess with broken up stone at entry as well as further along the street. Wish I was informed of this not being good with footpaths that are under repair and having to walk to n the road with all the motorbikes passing me as well as cars.
Stayed 5 nights in Apr 2025