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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk
Outdoor pool
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
21010 Katy Fwy, Katy, TX, 77449
  • Place, Andretti Karting and Games
    ‪3 min drive‬
  • Place, Typhoon Texas
    ‪5 min drive‬
  • Place, Katy Mills Mall
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,018 reviews
The price is €98
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Hotel in Katy with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Houston West - Katy by IHG gets high marks from our customers. During your stay, you'll be close to Katy Mills Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Katy Mills Mall and 13 minutes from CityCentre
Holiday Inn Express & Suites Houston West - Katy by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston West - Katy by IHG. Self parking is free.

This Katy hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 897 reviews
Rating 8 - Good. 182 out of 897 reviews
Rating 6 - Okay. 68 out of 897 reviews
Rating 4 - Poor. 36 out of 897 reviews
Rating 2 - Terrible. 48 out of 897 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
Older property- room & hallways smelled like pee- towels discolored & need to be changed
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night there was terrible. We were sleeping. I had several knocks and someone giggling the handle on the door several times freaking my son out. Then a phone call asking “if we lost a 2yr old” so I went down stairs and asked what was going on as to why so many knocks and phone calls freaking my son out and turns out a 2 yr old wandering the halls. Obviously wasn’t my kid they knew that right away and apologized so we left early after all that..
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibrahem

Stayed 2 nights in Apr 2025

2/10 Terrible

Percy, Occoquan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty and had hair everywhere.
Stayed 2 nights in Jun 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The best feature is location--super convenient in safe nice location We werent there much. Slept and left. Place was pretty clean. No recycling. Breakfast was hot but typical powdered eggs etc. Mediocre but you wont starve.
Stayed 1 night in Jun 2025

10/10 Excellent

Jermaine

Stayed 7 nights in Jun 2025

6/10 Okay

Tamrine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shari

Stayed 3 nights in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Jaquil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this property. The hotel overall was nice, clean and friendly. There’s restaurants in the same parking lot as the hotel. The pool was clean. Breakfast was really good and there were so many options to choose from. Will be staying again. Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean and comfortable room in a good area. Fast check-in and check out. Staff very nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Todd Julian

Stayed 4 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was lukewarm at best. Room key malfunctioned twice and the recept
Stayed 2 nights in May 2025

10/10 Excellent

Aline

Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much older hotel compare to other Holiday Inn Express we've been too.
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice, room was clean, pool is very small, neighbors upstairs sounded like elephants.
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat; staff was pleasant but not always accessible; breakfast was great and the breakfast attendant was fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very friendly.
Stayed 1 night in May 2025

2/10 Terrible

Hyun Seok

Travelled with partner
Disliked: Amenities
So bad.
Stayed 1 night in May 2025

10/10 Excellent

gibson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025