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Hotel Arctic

4.5 star property

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Photo gallery for Hotel Arctic

Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished
Property video
Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished
Deluxe Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Place, Ilulissat Harbour
    ‪13 min walk‬
  • Place, Knud Rasmussen Museum
    ‪17 min walk‬
  • Place, Ilulissat Hospital
    ‪18 min walk‬
  • Airport, Ilulissat (JAV)
    ‪3 min drive‬

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Superior Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished

Panoramic Cabin, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, individually decorated, individually furnished

Deluxe Double or Twin Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Grand Apartment, 1 King Bed

  • 65 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arctic

Luxury hotel with 2 restaurants and free breakfast
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hotel Arctic offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Ilulissat hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Arctic, you'll be within walking distance of Ilulissat Harbour. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Knud Rasmussen Museum and a few minutes from Ilulissat Harbour
  • Free airport shuttle service
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. A fitness centre, a library, and a terrace are also featured at the luxury Hotel Arctic. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ilulissat hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hotel Arctic has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 550.0 per day.
  • Cots (infant beds) are available for DKK 500.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Arctic offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Hotel Arctic Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025

8/10 Good

Jeff

Stayed 2 nights in Sep 2025

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025

8/10 Good

KYONG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcin

Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025

6/10 Okay

Jane

Travelled with partner
Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Varla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Henrik

Travelled with partner
Liked: Amenities
Dejligt hotel og god morgenmadsbuffet
Stayed 3 nights in Sep 2025

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt
Stayed 2 nights in Sep 2025

4/10 Poor

Sabrina, Berlin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später. Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super. Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts. Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind. Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen. Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Stayed 2 nights in Sep 2025

2/10 Terrible

Gitte

Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025

4/10 Poor

Kari

Liked: Property conditions & facilities
Disliked: Room comfort
Sänky oli todella kapea ja iso mies meinasi väkisin tippua lattialle siitä. Sänky oli myös epämukavan upottava eli ei terveellinen.
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter Fr

Stayed 1 night in Jul 2025

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
flightの都合で泊まることはできなかったが、別の日にショッピングで利用。とても雰囲気の良いホテルです。シャトルバスもIlulissat空港から出ているので便利。
Stayed 1 night in Jun 2025

10/10 Excellent

Rikke

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025