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Hotel Interlaken

4.0 star property

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Photo gallery for Hotel Interlaken

Exterior
Meeting facility
Breakfast, dinner served; local cuisine, al fresco dining
Terrace/patio
Extra Large with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Höheweg 74, Interlaken, BE, 3800
  • Interlaken Casino
    ‪5 min walk‬
  • Interlaken Ost Ferry Terminal
    ‪8 min walk‬
  • Mystery Rooms
    ‪16 min walk‬
  • Bern (BRN-Belp)
    ‪46 min drive‬

Room options

View all photos for Large with balcony

Large with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Large with balcony

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Small

Small | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Small

10.0 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Small with balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Medium with balcony

Medium with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Medium with balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Tiny

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Tiny

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Tiny with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Tiny with balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Large

Shower, free toiletries, hair dryer, towels

Large

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Murphy Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Medium

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Extra Large

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Extra Large

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Extra Large with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Extra Large with balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Interlaken

Boardwalk/promenade hotel in Interlaken with a restaurant
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities. Private bathrooms are not en suite and limited housekeeping is available.
Hotel Interlaken offers 59 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Interlaken. During your stay, you're just a quick walk from Interlaken Casino. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant Taverne
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Mystery Rooms and 5 minutes from Lake Brienz
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Interlaken.

This 4-star Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant Taverne – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Taverne

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1323
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 January to 9 February:
  • Dining venue
The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 20 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Nearby parking fee: CHF 10 per day (33 ft away)
  • Rollaway bed fee: CHF 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Interlaken
Interlaken Hotel
Hotel Interlaken Hotel
Hotel Interlaken Interlaken
Hotel Interlaken Hotel Interlaken

Hotel Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren, Highlands Ranch

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at this hotel. The staff was excellent and so helpful! The restaurant was very good and the staff there was excellent as well. Our room was very nice and had a great view. We would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Property conditions & facilities, room comfort

10/10

Such a unique hotel. If you are able to, you should select a balcony room. The views were amazing! Very clean. Beds are super comfortable. Great restaurant. Helpful staff. Left an item, and they called us right away and mailed them to us.
Stayed 4 nights in May 2025

8/10 Good

Vaishali, Long Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to station and center location to city.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Margot

Stayed 3 nights in May 2025

10/10 Excellent

Kapila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ninon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twin beds really Smaller than anywhere else and pillows not confortable.
Stayed 3 nights in May 2025

10/10 Excellent

Anand, Brampton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful places - room with a balcony definitely worth it! Convenient location
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for the four of us - plenty of space and the breakfast was relaxing and enjoyable. The downside was our room was on 1st floor and apparently right above the outdoor smoking area, so the room smelled like smoke if we had the windows open which was disappointing.
Stayed 2 nights in Apr 2025

8/10 Good

Bryan Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok .Rooms are small but it’s good for a short stay
Stayed 1 night in Apr 2025

10/10 Excellent

Shivakumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was so refreshing as it is rare these days! Easy parking included and beautiful area. They had an extra bed( a good one) made already and was impressed. Clean and comfortable room.
Stayed 1 night in Apr 2025

6/10 Okay

Ammar Asim, Mississauga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed at Hotel Interlaken recently. Overall, the hotel itself was quite nice—the rooms, although a bit small, were clean and comfortable. The washrooms were also well-maintained and up to standard. However, we did face a serious issue during our stay. Both my wife and I developed a severe skin allergy, which we believe was caused by either the detergent used or lack of cleanliness in the bedsheets and towels. It was quite disappointing and took away from an otherwise pleasant experience. We hope the hotel looks into this matter seriously.
Stayed 3 nights in Apr 2025

10/10 Excellent

Uma Sankar, AURORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Interlaken. The staff were incredibly friendly and helpful, always ready to assist with anything we needed. The room was cozy and clean, and the room service was quick and reliable. Breakfast was nice—they did their best to offer a good continental spread, which we appreciated. We had dinner at the hotel once, and it was a great experience. The Swiss dishes were delicious, and the ambiance was lovely. Overall, it was a great stay. The warm hospitality and attention to detail made our time in Interlaken even more enjoyable. Would definitely recommend it to anyone visiting the area!
Stayed 4 nights in Mar 2025

6/10 Okay

Komandoor, Scottsdale

Travelled with family
Liked: Property conditions & facilities
The property is in good condition and a great location. However, it was too warm and there was no air conditioning. Breakfast must be improved with better choice, including an omlette station.
Stayed 2 nights in Apr 2025

6/10 Okay

Geraldine

Travelled with family
Liked: Cleanliness, staff & service
Extremely expensive for what you get. Body soap and shampoo are one bottle. No hair conditioner available. Room is extremely small. I would research other hotels in area for better value and amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel. They have a lounge but no bar which was a bit different. Enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel. I often read all reviews looking for personal experiences so I wanted to share! This hotel was a 5-7 minute walk from Interlaken OST station, which made it easy for us to travel to surrounding towns. Conveniently located to many shops and restaurants! Room was cozy, beds and pillows were really comfortable! Breakfast was great in the mornings and the restaurant in the hotel is great for dinner. We had a fabulous stay!
Stayed 2 nights in Mar 2025

8/10 Good

soonae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It's a 5-minute walk to the train station and the natural scenery is amazing. There's a microwave so you can easily heat up food. The breakfast buffet is also great and delicious.
Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service
Nice enough location that is very walkable to shopping/dining in Interlaken. Very nice, helpful staff