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TUI BLUE The Haven Ipoh

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Exterior
Breakfast, lunch and dinner served
3 Bedroom Deluxe Suite Horizon View | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150
  • Place, Lost World Tambun
    ‪3 min drive‬
  • Place, Sunway Lost World Theme Park: Hot Springs & Night Park
    ‪3 min drive‬
  • Place, Kinta City Shopping Centre
    ‪9 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite Lakeview

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Suite Horizon View

2 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

2 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Deluxe Suite Horizon View

3 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Lakeview

  • Lake view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Grand Deluxe Suite Lakeview

3 Bedroom Grand Deluxe Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Grand Deluxe Suite Lakeview

  • Lake view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Executive Suite Lakeview

3 Bedroom Executive Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Executive Suite Lakeview

  • Lake view
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

Similar properties

Breakfast, lunch and dinner served
AC Hotels by Marriott Ipoh
Ipoh
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 466 reviews
The price is €68
includes taxes & fees
7 Jun - 8 Jun
AC Hotels by Marriott Ipoh

About this property

TUI BLUE The Haven Ipoh

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
TUI BLUE The Haven Ipoh offers 150 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas. 43-inch LCD televisions come with satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps and body scrubs. The spa is open daily.
During your stay at TUI BLUE The Haven Ipoh, you'll be within walking distance of Sunway Lost World Theme Park: Hot Springs & Night Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Cuisines
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with facials, body wraps or body scrubs at The Haven Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Kinta City Shopping Centre and 11 minutes from Yasmin At Kong Heng Museum
  • Airport, train station pick-up and theme park shuttle service available for a fee
TUI BLUE The Haven Ipoh offers its guests a kids' pool, an outdoor pool, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A fitness centre, spa services, and a terrace are also featured at the luxury TUI BLUE The Haven Ipoh. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ipoh hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
The Cuisines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 9 AM to 6 PM on request
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Cuisines

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; go to: [Tower Banyan Lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at TUI BLUE The Haven Ipoh

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 58 for adults and from MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TUI BLUE The Haven Ipoh offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to Tower Banyan Lobby
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property permits cooking on in-room stovetops only for bookings of 7-nights or more.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Ipoh
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
TUI BLUE The Haven Ipoh Ipoh
TUI BLUE The Haven Ipoh Hotel
The Haven All Suite Resort Ipoh
TUI BLUE The Haven Ipoh Hotel Ipoh
The Haven Resort Hotel Ipoh All Suites

TUI BLUE The Haven Ipoh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 509 reviews
Rating 8 - Good. 196 out of 509 reviews
Rating 6 - Okay. 51 out of 509 reviews
Rating 4 - Poor. 15 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Siti Aidawani

Liked: Cleanliness, amenities, property conditions & facilities
Beutiful property and wonderful staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kyanta

Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023
Verified

8/10 Good

CHIH CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Lisa

Great pool and views.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

LOO JIUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.
Verified

10/10 Excellent

Vicniswaran

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, knowledgeable and very accommodating.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ahmad Shukry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious unit, serene environment
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Tasrifah bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Looks amazing!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Khoo

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Anna

Liked: Staff & service
The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lih Yng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice but the area and car park is dark at night. Wish there are more lights.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is the Haven a Heaven's stay?

Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Significant drop in standard

I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
Stayed 4 nights in Oct 2022