Sveo Hotel İstanbul

4.0 star property

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Photo gallery for Sveo Hotel İstanbul

A hotel reception area with a modern design, featuring a reception desk, seating area, and a digital information kiosk.
Premium bedding, minibar, in-room safe, desk
A bar area with a long counter, multiple bar stools, and shelves stocked with bottles.
Free daily buffet breakfast
A multi-story hotel with a classic architectural design, featuring ornate detailing and large windows.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Feyziye Cad No. 22 Sehzadebasi, Istanbul, Istanbul, 34470
  • Place, Beyazit Square
    ‪8 min walk‬
  • Place, Grand Bazaar
    ‪12 min walk‬
  • Place, Eminönü Square
    ‪17 min walk‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Single Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

Triple Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Sveo Hotel İstanbul

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, spa services and 24-hour room service.
Sveo Hotel İstanbul offers 75 accommodations with minibars and a safe. Beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Sveo Hotel İstanbul, you'll be within walking distance of Grand Bazaar. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Grand Bazaar and Fatih Mosque
  • Airport shuttle service available for a fee
Sveo Hotel İstanbul offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sveo Hotel İstanbul. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Istanbul hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Sveo Hotel İstanbul has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 250 per person (one-way)
  • Airport shuttle fee per child: TRY 250 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Sveo Hotel İstanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10807
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Carlton Hotel Istanbul
Carlton Istanbul
Carlton Hotel Hotel
Carlton Hotel Istanbul
Carlton Hotel Hotel Istanbul

Sveo Hotel İstanbul Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 167 reviews
Rating 8 - Good. 44 out of 167 reviews
Rating 6 - Okay. 49 out of 167 reviews
Rating 4 - Poor. 26 out of 167 reviews
Rating 2 - Terrible. 28 out of 167 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anwar

Liked: Staff & service
Good value for money
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non corrisponde al livello di un hotel con 4 stelle
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Samira

Liked: Staff & service
Disliked: Room comfort
Erg slechte bedden, klein alle 2 pers.bedden in dit hotel zijn 1.40m dat is totaal niet comfortabel. Ontbijt is ook minimaal. Ligging is prima!
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really respectfull, helpfull and the service is very good also the hotel is clean.
Stayed 3 nights in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

Zahra

Fik ikke det jeg ønskede

Værelserne er små og vi fik dårlig udsigt .der var mørkt hvis man sku kigge ud af vinduet .elevatoren nogen gange slukket lyset der vi sku ind .og når man går ud af hotel om aften ku man lugte røg ..jeg ville ikke til den hotel mere .nej tak . Vi havde børn med så vi ønskede vi kunne sidde et sted og hygge med dem omaften det var der ikke ud ovre vores små rum Sengene er meget høje
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Das Hotel ist von aussen nett anzusehen und liegt für den Stadtaufenthalt sehr gut. In wenigen Minuten zu Fuß wird der große Bazar erreicht. Ebenso leicht erreicht man die S-Bahn/Metro. Die Zimmer selbst sind ok - das Bad wiederum lädt nicht zum verweilen ein; in den Fliesenfugen und an den Rändern bildet sich dunkler Belag - Schimmel ? Die Klimaanlage war vorhanden reagierte jedoch nicht auf die Eingaben an der dazugehörigen Fernbedienung. Die Betten haben vermutlich nur 190cm länge so das meine Füße (ich bin 1,98) unten über das Bett standen. DemFrühstücksbüffet, welches von anderen so gut bewertet wurde
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

불쾌한 경험

키를 받아 방으로 갔는데 종업원이 방에서 급히 짐을 빼고 있었고 방은 정리되지 않은 상태였다. 리셉션에 내려가서 항의하니 다른 방으로 바꿔 주었다. 그런데 처음의 방과 새로운 방은 천지 차이였다. 처음에 배정한 방은 가방을 보관하는 창고같은 방이었다. 후에 생각하니 불쾌하기 짝이 없다. 항의할만한 언어사용 실력이 되지 않아 항의를 포기했다. 터키를 여행한 십여개의 호텔 가운데 최악이었다. 그리고 종업원들의 태도도 극히 사무적이었다. 이 호텔로 인해 터키에 대한 이미지가 많이 나빠졌다. 다시는 이런일 이 없기를 바란다.
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr gut und zentral. Leider ist das auch schon das einzig positive. Unser Flug hatte Verspätung, weshalb wir erst spät eingecheckt haben. Trotz eines kleinen Babys mussten wir über eine halbe Stunde in der Lobby warten, bis wir auf unser Zimmer gebracht wurden. Das war vor allem auch deshalb ärgerlich, da im vorderen Bereich des Hotels eine Shisha-Bar ist und abends die Lobby stark nach dem Rauch riecht. An der Matratze des Bettes war ein riesiger Blutfleck im unteren Bereich. Es wurde nur halbherzig versucht, diesen durch Bettlaken zu verdecken. Die Kosmetikartikel waren unvollständig und Toilettenpapier war auch kaum welches da, als wir eingecheckt haben. Auch das bestellte Babybett war nicht da und konnte am gleichen Tag auch nicht gebracht werden. Am nächsten Tag bekamen wir statt eines Babybettes eine kleine Matratze, die total zerfetzt und verfleckt war, so dass wir sie wieder zurückgegeben haben. Immerhin mussten wir dafür nichts bezahlen. Auch Kaffee und Tee wurden nicht aufgefüllt, anscheinend gab es nichts mehr, die Tassen wurden nur auf Nachfrage gespült. Ohne Spülmittel, nur mit der Hand kurz ausgerieben, so dass sie nicht sauber waren. Die Klimaanlage hat funktioniert. Allerdings ist das Wasser auf das Bett getropft. Auch die Wand hat schon gelitten, die Tapete löste sich. Wenn die Klimaanlage einige Minuten gelaufen ist, war es angenehm kühl, doch leider hat es dann auch modrig und feucht im ganzen Raum gerochen. NICHT empfehlenswert!
Stayed 14 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Auf den Bildern sieht es besser aus als es in würklichkeit ist! Die lage war gut .
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.
Stayed 6 nights in Aug 2019
Verified

4/10 Poor

ABDULQADER

Disliked: Cleanliness, property conditions & facilities, room comfort
They give us two rooms at back side which is have bad looking and dirty
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Liked the price, didn’t like the rude receptionist
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
on avait réservé à la dernière minute en ligne 75$. Horrible!!! Merci à expédia de nous avoir remboursé tout. On a trouvé un hôtel de luxe juste à côté pour 95$. Quel différence! Oufff
Stayed 5 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating. It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant. We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Cagatay

Liked: Cleanliness

Adı Carlton, kendi değil!

Odanın sıvaları dökülmüştü... Rezervasyon kaydı otele ulaşmamıştı. Çıkışta isminim Ercan olduğunu söyleyen resepsiyonist lüzumsuz yere bekletti. Kesinlikle dört yıldız değil... Carlton kalitesi hiç değil... Denetim yapılarak isim geri alınmalı...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
It wasn’t very clean and the there were loud music which you couldn’t sleep
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hôtel avec du personnel accueillant, bonne situation au niveau des commerce 15 mn à pied du grand bazar et du tram pour la mosquée bleue
Stayed 7 nights in Dec 2018
Verified

8/10 Good

Sattar

The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.
Stayed 8 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ist war scheise hotel ales schmutzigen sache wie kann ein parr foto schicken?
Stayed 6 nights in Nov 2018
Verified

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was really dirty and the tub was full of the previous guest's hair. The bedding was also dirty and I saw cockroaches with my own eyes. The lights in the room were not working and the comforters in the closet was full of dust and had a pungent odor. Seriously, this place will ruin your Istanbul experience. Pay a little more and stay somewhere else. The breakfast was decent, but seeing the cockroaches will make you too nauseous to eat.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Rooby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its quiet and cosy. The staff are friendly. The location is really convenient for my preferred places. The area is so alive and cheerful. Its my second year to stay in carlton hotel and next year i will stay there too.
Stayed 4 nights in Sep 2018
Verified

2/10 Terrible

manny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Humiliated by manager - worst experience ever

I usually dont write reviews when i have a bad experience as it may have been a one off but this time i was humiliated by the manager and kicked out of the hotel like ive never heard before or experienced. To start with i was in this hotel for a total of 6 days, every one of those six days there was an issue with the safe box and every time i asked the staff to change it he wouldnt and instead repaired and said call me every time u wish to open. Secondly the air conditioning was not working properly and leaked throughout the night which kept me and my wife up at 2am and 4am. The window facing the outside to other rooms was broken in the sense that it would not close wothout using considerable force. The above are some of the issues i experienced but can live with and have done before without complaining. The most upsetting part was partially my fault, i didnt read the check out time on the last day and came back to the hotel to find that all my luggage was downstairs in the lobby packed by the staff. I didnt release at the time why my luggage was downstairs and asked the manager why this happened, he shouted at me and said that he told me yesterday about this (even though i never spoke to him before or even seen him). I asked him not to shout at me as my baby boy and wife and other people were watching but he continued and insulted me and my family. When i said is this how u treat customers, he shouted and said he doesnt care and to get out and kicked me out with my family.
Stayed 6 nights in Aug 2018
Verified

2/10 Terrible

Melahat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir haben garnicht eingecheckt

Da der Zustand des Hotels unerträglich war, haben wir erst garnicht eingecheckt, also haben wir das Geld so gesehen weggeschmissen und uns ein neues Hotel gebucht. Es hat überall gemüffelt und die Teppiche mit weiße Flecken übersäht.
Stayed 2 nights in Jul 2018