2/10 Terrible
STEPHANIE
Travelled with family
25 Feb 2025
Don’t stay here. This hotel is very convenient but the service was appalling. They state that they offer a free shuttle to the airport ‘24/7’ but this is not true. My son and I stayed there because we both had early flights the next morning. The person at the front desk assured us it was not a problem to have two separate transfers since we were flying a few hours apart and he told us what time we each needed to be ready in the lobby. My transfer was second and when I arrived at the lobby, I was told that they didn’t have anyone to drive me and I needed to wait. I was very worried about missing my flight but they patronized me, saying “don’t worry lady”. When I did not accept that, the man became aggressive and said that they have a rule not to provide multiple transfers and I should be grateful they were “helping me out”. He was so rude and dismissive. I did get a ride in the end but only after waiting half an hour and I was very stressed about my flight. It’s not worth staying here. The rooms are also stuffy with dim lighting and very outdated. Stay at the other airport hotel instead and have the peace of mind.
STEPHANIE
Stayed 1 night in Feb 2025