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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Outdoor pool, open 6 AM to 10:00 PM, free pool cabanas, pool loungers
Point of interest
2 restaurants, breakfast, dinner served; American cuisine
Front of property – evening/night

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪12 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Free toiletries, hair dryer, towels

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hyatt Regency Jacksonville
Downtown Jacksonville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,617 reviews
The price is €161
includes taxes & fees
29 May - 30 May
Hyatt Regency Jacksonville

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Hotel Jacksonville Riverfront's great location gets high marks from our customers. During your stay, you're just a quick walk from Jacksonville Historical Center. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine at St. Johns Provision Co., one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Jacksonville Museum of Modern Art and a few minutes from VyStar Veterans Memorial Arena
  • Pets welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
St. Johns Provision Co. – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris – Overlooking the pool, this steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 22.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 535 out of 1675 reviews
Rating 8 - Good. 276 out of 1675 reviews
Rating 6 - Okay. 364 out of 1675 reviews
Rating 4 - Poor. 232 out of 1675 reviews
Rating 2 - Terrible. 268 out of 1675 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous, welcoming staff. Rooms, furniture were dated. Beautiful view of River. Stayed one night.
Stayed 1 night in Feb 2026

10/10 Excellent

Vince

Stayed 4 nights in Jan 2026

6/10 Okay

Marc, Baltimore

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is a bit old and dated. Could use a remodel. Could not get the TV to work and show any programming. Convenient location.
Stayed 2 nights in Feb 2026

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room,very nice to have a balcony and a view of the river. Check in was fast and easy. We were very tired and were checking in late after an event. We originally planned to drive the 4 hrs home to Pinellas County. We rented this room completely unplanned. Everything was efficient, comfortable and easy.
Stayed 1 night in Feb 2026

2/10 Terrible

Mary

Stayed 1 night in Feb 2026

6/10 Okay

Mathieu

Business traveller
Liked: Staff & service
Bathrooms need renovation
Stayed 4 nights in Feb 2026

4/10 Poor

Nicknnarth pov

Liked: Cleanliness, staff & service
Stuck carry luggage down from floor sine the elevator did not work
Stayed 1 night in Dec 2025

10/10 Excellent

HUGO

Stayed 2 nights in Jan 2026

8/10 Good

Darneisha

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel staff was amazing, every single lady I encountered at the front desk. The bar was great, great drinks and amazing service from I believe his name was Rocky?! Older gentleman.
Stayed 1 night in Jan 2026

6/10 Okay

Alexis

Travelled with group
Liked: Cleanliness, amenities
The rooms need to be upgraded the tub paint is chipping away, the carpet is run down and there is a mild sour smell. This is an old hotel so there is need for improvement with the rooms. Customer service is always good and the location is very nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eddie

Stayed 2 nights in Jan 2026

6/10 Okay

Elisabeth

Stayed 3 nights in Jan 2026

8/10 Good

Rasheeda

Liked: Amenities, property conditions & facilities
Parking is very expensive. My 1st room had no refrigerator or microwave, but they made it up with my 2nd beautiful room. There were stains in the carpet and a mess in the elevator but the views and space is amazing depending on the room you get.
Stayed 4 nights in Jan 2026

6/10 Okay

Pamela

Travelled with family
Facility has seen better days. Other guests smoking pot in their rooms coming out into the hallway when you get off the elevators. Nothing was done about it when reported. A/C unit rattled all night. Room overall has not been maintained.
Stayed 1 night in Jan 2026

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

4/10 Poor

keith

Liked: Staff & service
Disliked: Cleanliness
The first room we had after a long trip the shower had no hot water and water would not drain also the phone in the room did not work it felt dirty and neglected. The second room was better but fire alarm went off at 7 am due to testing fire alarm and also went off during the day due to testing . Also second room ac was intermittent. Definitely not a great experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Princess

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room attendant ( house keeping) Was vert attentive and took care to ensure we had all we needed. The valet provided exceptional service delivering my oackages
Stayed 5 nights in Jan 2026

10/10 Excellent

Zephel

Liked: Cleanliness, staff & service, property conditions & facilities
Business friendly.
Stayed 4 nights in Jan 2026

4/10 Poor

Josh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The floors are nasty. Clean the carpets.
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

In in
Stayed 2 nights in Jan 2026

10/10 Excellent

Jon-Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great location, friendly staff and great view
Stayed 2 nights in Jan 2026

6/10 Okay

Curtis, Greenacres

Travelled with partner
Disliked: Amenities, property conditions & facilities
No hot water for 2 days. Mgmt was nowhere present.
Stayed 3 nights in Jan 2026

6/10 Okay

Dongki

Stayed 2 nights in Jan 2026

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked dated and bathroom was dirty. The two days we were there, the hot water didnt work. The phone in the room didint work. The staff was helpful though. If you booked through a thord party, you cant go through the hotel for your refund. Overall this location will be a one and done for us.
Stayed 2 nights in Jan 2026

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