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Sheraton Kampala Hotel

4.0 star property

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Photo gallery for Sheraton Kampala Hotel

Outdoor pool, pool umbrellas, pool loungers
Junior Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with satellite channels, TV
2 bars/lounges, poolside bar
Presidential Suite, 1 Double Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Presidential Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ternan Avenue, Kampala
  • Place, The Parliament of the Republic of Uganda
    ‪10 min walk‬
  • Place, Uganda Golf Course
    ‪13 min walk‬
  • Place, Embassy of Sweden
    ‪13 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Balcony)

Standard Room, 1 King Bed (Balcony) | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Balcony)

Standard Room, 2 Single Beds (Balcony) | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Balcony)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed (Balcony)

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed (Balcony)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds (Balcony)

Executive Room, 2 Single Beds (Balcony) | Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds (Balcony)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Balcony)

Deluxe Room, 1 King Bed (Balcony) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Balcony)

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Balcony)

Deluxe Room, 2 Single Beds (Balcony) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Balcony)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Balcony

Club Suite, 1 King Bed, Balcony | Living room | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 King Bed, Balcony

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Balcony

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living room | 32-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Double Bed

  • Garden view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sheraton Kampala Hotel

5 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
Sheraton Kampala Hotel offers 236 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Kampala Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Embassy of Belgium. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue with garden views at Paradise Grill, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Steps from Independence Monument and 4 minutes on foot from Embassy of Belgium
  • Airport and local-area shuttle service available for a fee
Sheraton Kampala Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11055 square feet (1027 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Sheraton Kampala Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. The property offers extended parking privileges.

This 4-star Kampala hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:30 AM.
Paradise Grill – Overlooking the garden, this restaurant specialises in barbecue. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Paradise Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,055 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kampala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Kampala Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Sheraton Kampala Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 217 reviews
Rating 8 - Good. 76 out of 217 reviews
Rating 6 - Okay. 27 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 9 out of 217 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
All perfect, as usual
Stayed 1 night in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Enjoyed my stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

ANNET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness
Food is good but rooms are dated and room service was inaccurate
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in Kampala. The breakfast buffet was amazing!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food keep it up
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

BOA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

peter kankaka

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and exemplary customer service
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Ylva

Liked: Cleanliness, room comfort
Breakfast excellent. Disturbed by all the staff asking us all the time if everything was ok. Slow service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nurudeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Only didn’t like the early check-in fees.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

eran

Liked: Cleanliness, staff & service

the place to stay

great service. center location old facility...
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was so nice and receptionist like Dalton he is so caring
Verified

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not my first time nor will it be my last time I stay
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and clean overall nice
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort

Nice place

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Stayed 2 nights in Dec 2023