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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Meeting facility
Meeting facility
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
1301 Wyandotte St, Kansas City, MO, 64105
  • Place, Kansas City Convention Center
    ‪2 min walk‬
  • Place, T-Mobile Center
    ‪6 min walk‬
  • Place, Crown Center
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(22 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Crowne Plaza Kansas City Downtown by IHG

Hotel with free local shuttle, steps from Kansas City Convention Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Kansas City Downtown by IHG. During your stay, you're just a quick walk from T-Mobile Center. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Depot
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kansas City Convention Center and 8 minutes on foot from T-Mobile Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Depot – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Rail – On-site bar. Open daily.
Full Steam – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Reviews

Crowne Plaza Kansas City Downtown by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 1009 reviews
Rating 8 - Good. 252 out of 1009 reviews
Rating 6 - Okay. 103 out of 1009 reviews
Rating 4 - Poor. 71 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with group
Umbrella blew over in the pool area on top of someone in our party, the base did not have water or sand inside. Phone didn’t work in 1507.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dion, Iowa City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. My family loved it
Stayed 2 nights in Jul 2025

8/10 Good

LAURA

Stayed 3 nights in Aug 2025

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

De Anne

Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abderrahim

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Bad Pool

Overall it was good. The reason we booked this hotel was for the pool. We swam in it our first day, but when we went to swim the second day it was closed. We asked staff, our of concern because the notice was from the health department, why it was closed and they said they didn’t know.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to the venue that we wanted to walk to.
Stayed 1 night in Aug 2025

8/10 Good

Jenni

Travelled with partner
Liked: Amenities
It was a good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Cesar

Stayed 1 night in Jul 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The only thing i would mention is parking at the hotel was $30 extra which i didn't know and it there weren't other options
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but could use some serious cleanup of the parking garage elevators and entry into elevators from garage.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shayn

Liked: Cleanliness, staff & service, property conditions & facilities
Denise helped me check in. She is helpful. The room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Skylah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vonnisha

Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The stay was fine until I started loading the car. I told the housekeeper that I was not leaving yet. When I got back to my room the bed was stripped, my towels were gone and someone helped themselves to my snacks. The desk clerk did not sound surprised when I described the issue. This stay went from fine to terrible because the hotel's staff got hungry. Hopefully all that they take are snacks!
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's OK. Not so bad.
Stayed 2 nights in Jul 2025