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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
40-inch LED TV with cable channels, TV
Bar (on property)
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1301 Wyandotte St, Kansas City, MO, 64105
  • Place, Kansas City Convention Center
    ‪1 min walk‬
  • Place, Bartle Hall Convention Center
    ‪2 min walk‬
  • Place, T-Mobile Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Kansas City Downtown by IHG

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Kansas City Downtown by IHG. During your stay, you're just a quick walk from T-Mobile Center. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Depot
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kansas City Convention Center and 8 minutes on foot from T-Mobile Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Depot – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Rail – On-site bar. Open daily.
Full Steam – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Terresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities
I loved the hotel the room and the restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

morgan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and nice on site amenities!
Stayed 3 nights in Jan 2026

10/10 Excellent

Augusta, Lexington

Stayed 3 nights in Jan 2026

8/10 Good

Alani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room, could update TVs to have streaming capabilities
Stayed 1 night in Jan 2026

10/10 Excellent

Virgil

Liked: Cleanliness
it was all very good and comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities
Free upgrade on our room upon check-in, staff were great!
Stayed 5 nights in Oct 2025

10/10 Excellent

Magdiel

Stayed 1 night in Jan 2026

10/10 Excellent

Rhett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a national fencing tournament. The hotel was just a block away. Staying at the Crown Plaza you were able to workout at a very nice gym about two blocks away.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay!
Stayed 3 nights in Jan 2026

8/10 Good

Marvin

Stayed 1 night in Dec 2025

6/10 Okay

Latisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great bar food! Clean room. The air vent in the bathroom was awful. An inch of dust/dirt. There was human feces on the sidewalk/small tree leading up to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and accommodations were great! The room was clean and fresh with no odors of smoking or air fresheners to mask unpleasant smells, which often is unpleasant in itself. The elevators from the parking garage to the rooms were nice to have, as well as covered parking. Overall, I would highly recommend staying with Crowne Plaza, and we will definitely be back again.
Stayed 1 night in Jan 2026

10/10 Excellent

LEROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was not available so we had to by individual meals which would've been a deal beaker If knew ahead of time. The menu had many options.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night for staycation but the staff was so personable I will be recommending to all visiting friends and family.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Aurora

The best part our stay is the receptionist JUSTICE, she was gracious and when I told her we were there last tear and checked in exactly 12.27, and hope to get same suit in Executive Floor. She looked at our record and because our original room is taken she put us next to it personalized service is World Class. The Re
Stayed 2 nights in Dec 2025

8/10 Good

Kadin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice!
Stayed 2 nights in Dec 2025

8/10 Good

Amber

Stayed 2 nights in Dec 2025

10/10 Excellent

Veneita

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Florinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
If breakfast was included with the room booking, I wasn’t aware of it. We were on the 10th floor and around midnight…. Tons of muscle cars were just going up and down around the hotel. Being so close to the street and the engines reverberated off the surrounding concrete buildings. I would book on a floor much higher up next time. The staff was good and the hotel seemed clean. We had an early dinner at the restaurant/bar in the lobby and it was good! I really liked their wings.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Nov 2025

8/10 Good

Cierra

Liked: Cleanliness, staff & service, amenities
Front desk services
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2025

4/10 Poor

Kaylie

Stayed 1 night in Dec 2025