Twin-Line Hotel Karuizawa Japan

3.5 star property

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Photo gallery for Twin-Line Hotel Karuizawa Japan

Lobby lounge
Interior
Restaurant
Property entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
1151-11 Karuizawa, Kitasaku-gun, Karuizawa, Nagano, 389-0100
  • Place, Karuizawa New Art Museum
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪11 min walk‬
  • Place, Old Karuizawa Ginza Street
    ‪11 min walk‬

Room options

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Connecting Room

  • Sleeps 4
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Twin-Line Hotel Karuizawa Japan

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, free use of bicycles and dry cleaning.
Twin-Line Hotel Karuizawa Japan offers 51 air-conditioned accommodations with a safe and complimentary slippers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
During your stay at Twin-Line Hotel Karuizawa Japan, you're just a quick walk from Karuizawa New Art Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • On-site recreation includes complimentary bicycles
  • 12 minutes by foot from Karuizawa Prince Shopping Plaza and a 2-minute drive from Karuizawa Prince Hotel Ski Resort
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Twin-Line Hotel Karuizawa Japan also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Twin-Line Hotel Karuizawa Japan has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2500 per person
  • Hosted evening meal: JPY 5000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Twin Line Karuizawa Japan
TWIN-LINE HOTEL KARUIZAWA JAPAN Hotel
TWIN-LINE HOTEL KARUIZAWA JAPAN Karuizawa
TWIN-LINE HOTEL KARUIZAWA JAPAN Hotel Karuizawa

Twin-Line Hotel Karuizawa Japan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 98 reviews
Rating 8 - Good. 30 out of 98 reviews
Rating 6 - Okay. 9 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NANNAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean, compact and great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, cleanness, service - all great
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Hyein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Karuizawa! Super recommend. Morning menu is also great. Experience the rental service of Japna-manufactured beauty device also :)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Viwat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in Karuizawa

Superb easy cozy stay while in Karuizawa. The location is perfect to walk from/to Station, Outlet, Komoba Pond. Bus stop in front of hotel. Breakfast was awesome. Free flow alcohol drink in best vibe is so perfect for relax before get sleep. I will choose this hotel again when i’m back in Karuizawa.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Karuizawa station and the old town shopping street. Good breakfast. Good interior design. New, clean and tidy . Generous free blow evening drink and snacks.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

William

Liked: Cleanliness
Disliked: Staff & service
Very average service
Stayed 2 nights in May 2025
Verified

6/10 Okay

Yuka

Liked: Cleanliness, property conditions & facilities
部屋はやや暗く感じた
Stayed 2 nights in Oct 2025
Verified

8/10 Good

meichen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間比預期得還小 設計感很不錯 但真的太小了 如果只帶一個登機箱可能會覺得還可以,但超過的話真的是走路都有點困難。除此之外,房間裡也只有一張椅子 。 樓下的餐廳只能點套餐 ,跟房間裡的介紹不一樣。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Setsuko

狭い
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Minami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが充実していてホテルだけで楽しかった
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, amenities, property conditions & facilities
貸し出しのサービスが豊富でとても良かった。 また利用したい。  
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tzu Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很有質感 整體風格溫暖可愛 服務貼心周到 早餐 晚餐都好吃 也吃得很飽 唯一想說的是房間內燈光太暗了 對於有化妝需求的人是不太方便之處
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Yat Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚餐食物味道極佳,服務非常好
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

YUDAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
間取りやシステムとしては基本的に通常のビジネスホテルと同様ですが、内外装のデザインにより、良い意味でそうとは感じさせない工夫がなされています。朝食も評判通りで満足です。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

成雙成對的巧思

這間飯店裡有很多巧妙設計,值得各位也花時間探險、挖掘。 而不管服務人員或是環境都是一級棒!如果我再一次到日本,我仍然會選擇TWIN Line Hotel !
Stayed 4 nights in Sep 2023
Verified

8/10 Good

MING HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店外表看起來很低調,內部裝潢卻不馬乎,服務人員很親切,房間燈光稍暗了點。
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ka Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店清潔及員工友善,地點好近景點及車站,夜晚又有免費飲料,蘋果汁及紅白酒,威士忌酒都有,早餐自選款式一份,整體很好
Verified

10/10 Excellent

CHI KAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
優異的位置,距離輕井澤車站大約7分鐘路程,銀座通時間也相約,走到雲場池大約5分鐘,酒店乾淨整潔,很有設計感,房間不大但設備齊全舒適
Verified

4/10 Poor

Akane

Disliked: Amenities
スタンダードツインは2人泊まるには思っているより狭いと感じました。 部屋は新しく綺麗でしたが、カーテンシャワーはカビ臭かったです。
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Kentaro

Disliked: Cleanliness, staff & service, amenities
うるさくて眠れなかった。
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

yumeho

Disliked: Cleanliness
お食事をホテルでしましたが、デザートプレートと紅茶をサーブされた際、それまでの料理はしっかりお皿の向きや置き場所は丁寧だったのに、年配の男性が最後サーブしてこられた際は、めちゃくちゃだった。最後に残念な思いをした。 また部屋に関してはおそらく前の人が使っていたであろうヘアゴムがベッドの横に落ちていたので、しっかり清掃されてるのか疑問に思った。 新しくできたホテルなので、期待していたが非常に残念な思いをしてしまいました。
Stayed 1 night in Oct 2022
Verified

8/10 Good

takamori

Liked: Cleanliness, staff & service

美味しい食事

街の中にあり、 交通の便はとても良いと思います。 食事はとても美味しく 夜も朝もとても満足しました。
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

マサノ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応もよく、お部屋に行く前から気持ちよいと感じました。 エントランスの雰囲気もよく、また来たいと思いました。 一つだけ気になったのが、ベットの硬さが合わず、なかなか寝付けなかったです。 それ以外はとても快適に過ごせました。ありがとうございました。
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities
フリードリンクのサービスが嬉しかったです。 お部屋も綺麗でたのしい旅行になりました。
Stayed 1 night in Jul 2022
Verified

8/10 Good

jeffrey lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕食メニューに季節感を。

一泊夕朝食付きのプラン。 夕食はどの皿もプロフェッショナルな味わいで 大変堪能しました。しかし、、、、 夕食メニューが前回(2月)と 全く同じで ホンのチョット季節感があるといいなあと思いました。 ホテルスタッフ 清潔感は問題なし。 朝食は色々選べるので新しい味を楽しみました。 リピートしようと思っています。
Stayed 1 night in Jul 2022