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Embassy Suites by Hilton Knoxville West

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Bar (on property)
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Courtyard
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Pet-friendly

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Place, West Town Mall
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Embassy Suites by Hilton Knoxville Downtown

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 731 reviews
The price is €225
includes taxes & fees
28 Sept - 29 Sept
Embassy Suites by Hilton Knoxville Downtown

About this property

Embassy Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The free breakfast at Embassy Suites by Hilton Knoxville West gets high marks from our customers. During your stay, you'll be close to Turkey Creek Shopping Center. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Flying Spoons
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include 5 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by car from University of Tennessee and 6 minutes from Turkey Creek Shopping Center
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Flying Spoons – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 49 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location in West Knoxville. Breakfast buffet is top notch.
Stayed 2 nights in Jun 2025

8/10 Good

Draven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayley

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Stayed 1 night in May 2025

8/10 Good

lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service of the staff was great. The only thing that I think needs to improve is the cleanliness. I went into the closet to hang up some clothes and it was super dusty. I think they don’t really put much care to it since not everybody uses it. Also, I hung my towel on the bathroom hook and it fell off. Other than that everything was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Sanford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jeanette

Business traveller
Disliked: Cleanliness
Front office evening we arrived was excellent. Bathroom was not cleaned well, floors were dirty. Furniture was old and dirty but beds were very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
botique feel hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Stayed 1 night in May 2025

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Towel bar instantly fell off wall. Door between the bedroom and the bathroom would not stay secured without something forced up against it, which was a privacy issue. The air conditioner was incredibly loud and disrupted all of our sleep. We had to turn it off to sleep and it got pretty hot. The breakfast was excellent and the service downstairs at breakfast was incredible. The best were very comfortable. The layout of the room was good for trapping family.
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Deandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Damen

Stayed 1 night in May 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ronald H, Claremont

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast closed early

This was my first stay at ES. The property was impressive. I'm not goofing to marks because the breakfast closed early, and that was one of our reasons for choosing this property.
Stayed 1 night in Apr 2025

6/10 Okay

Shlay

Travelled with family
Liked: Property conditions & facilities, room comfort
Almost everything was good until we got to our room to shower and notice a dirty washcloth hanging on the shower and already used dry bar of soap inside the the shower which means it wasn’t cleaned. Which was very bothersome for the price of the room that was paid. The staff did come and clean the shower after I called but I expected that being that it was an inconvenience to be rectified better or differently. Overall the staff was very friendly and the facility smelled amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo, Hockley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025