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The Westin Kuala Lumpur

5.0 star property

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Photo gallery for The Westin Kuala Lumpur

Indulge in a sweet treat by the pool, surrounded by lush gardens and a serene atmosphere.
Creator video
Experience the vibrant city atmosphere at the Pavilion Hotel, where modern architecture meets urban charm.
Relax in this elegantly designed lounge area with a high ceiling and stunning city views.
Relax in a stylish living area with a high ceiling and city views, featuring a comfortable sofa and wall-mounted TV.

Popular amenities

  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Property amenity

Club Suite, 1 Bedroom, Non Smoking

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Property amenity

Presidential Suite, 1 Bedroom, Non Smoking

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Property amenity

Executive Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Property amenity

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Property amenity

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Bedrooms, Non Smoking

Property amenity

Club Room, 2 Bedrooms, Non Smoking

  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Bedroom, Non Smoking

Property amenity

Club Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is €141
for 1 room
includes taxes & fees
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About this property

The Westin Kuala Lumpur

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and valet parking. Housekeeping is available on request.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at The Living Room
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Pavilion Kuala Lumpur and 14 minutes on foot from Berjaya Times Square
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Living Room – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 443 Bar Lounge
  • Splash
  • The Living Room

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 5,554 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 108 for adults and from MYR 54 for children
  • Covered self-parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and impeccably respectful staff. Plenty of options for healthy eating and walk across to one of the biggest Malls in the City. Very enjoyable stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
I didn't like the noise from the showers in adjacent rooms and the lack of hot water in the shower in the morning.
Stayed 8 nights in Mar 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Within walking distance to many places. Great and convenient for family
Stayed 2 nights in Mar 2025

10/10 Excellent

KHEK CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Service staffs are friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

KHEK CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the box service. I will not elaborate as it was an embarrassing situation but they do their best and met it. Well done!
Stayed 2 nights in Mar 2025

8/10 Good

HIU WAN

Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except internet connection is inconsistent. Have to log in every time even though after a few minutes not in use. House keeping service is good. Special thanks to Rajib who has provided us with excellent housekeeping services. Breakfast buffet food varieties can be upgraded given it is a 5 stars hotel which is a bit disappointed. Overall the experience is good and great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Feb 2025

4/10 Poor

Leo

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daphne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pui Ling Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel in Kuala Lumpur

The staff was friendly and helpful. The buffet breakfast and restaurant meals exceptional. I would not hesitate to recommend this hotel.
Stayed 3 nights in Feb 2025

8/10 Good

Alvin

Travelled with family
Liked: Staff & service, amenities
First room has a toilet that has a strong smell of overflow Speaking with the staff, change of room was provided promptly Staff is professional & engaging, from the front desk to the concierge to everyone greeting

10/10 Excellent

Bo SIung

Stayed 1 night in Jan 2025

10/10 Excellent

James

Great location

This hotel is in a great location for sightseeing & shopping. Just across the road to the walkway that goes to the Petronas tower complex. Got a great deal from Hotels.com on a suite, it was huge and had free access to the club where there was complimentary food & drinks. Be aware of the heat in Kuala Lumpur, even though it was in February it was very hot 24 hours a day !
Stayed 3 nights in Jan 2025

10/10 Excellent

Dr. Stephen-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The Westin Kuala Lumpur is always my preferred hotel in KL, whether I am there for business or pleasure. Great location, delicious food, well-trained and pleasant staff, and a modern facility.
Stayed 3 nights in Jan 2025

6/10 Okay

Dhiraj

Business traveller
Disliked: Staff & service, property conditions & facilities

old feel, worn out, slow service

Old feel, service is slow, phone quality is not good, only good thing is front desk staff rest everything is not worth it.. its not Marriott standard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is perfect
Stayed 4 nights in Jan 2025

10/10 Excellent

shahnawaz khan

Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious. Housekeeping was quick to notice that I have exited my room. Asked if I needed them to tidy up the room. Even the bell boy explained all the directions to me. Making sure that I go to the right place. Really love the hospitality.
Stayed 3 nights in Jan 2025

8/10 Good

Luuk

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and comfortable. Does its job but dont expect frills.
Stayed 4 nights in Dec 2024

10/10 Excellent

Muhammad, NORTHAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and excellent service quality!
Stayed 4 nights in Dec 2024