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Hotel Okura Kyoto

4.5 star property

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Photo gallery for Hotel Okura Kyoto

Exterior
Suite Room, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Banquet hall
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto, Kyoto, 604-0924
  • Place, Kiyamachi Street
    ‪1 min walk‬
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Double Room-Non Smoking

Lobby

Double Room-Non Smoking

  • Sleeps 2

View all photos for Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking | Premium bedding, down duvets, minibar, in-room safe

Corner Deluxe Double Room, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Non Smoking, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Single Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, River View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, River View

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Small Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Small Double Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(35 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Family Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Non Smoking

Suite Room, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Suite Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room With City View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room With City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Corner Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Corner Deluxe Double Room

  • Sleeps 2

View all photos for Corner Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Corner Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 2

View all photos for Imperial Suite

Premium bedding, down duvets, minibar, in-room safe

Imperial Suite

  • Sleeps 2

View all photos for Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, down duvets, minibar, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

Premium bedding, down duvets, minibar, in-room safe

Executive Double Room

  • Sleeps 2

View all photos for Family Room B

Premium bedding, down duvets, minibar, in-room safe

Family Room B

  • Sleeps 2

View all photos for Family Room C

Premium bedding, down duvets, minibar, in-room safe

Family Room C

  • Sleeps 3

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • Sleeps 2

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

  • Sleeps 2

View all photos for Superior Twin Mountain View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Mountain View

  • Sleeps 3

View all photos for Luxury Suite, Non Smoking

Luxury Suite, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Luxury Suite, Non Smoking

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

  • Sleeps 2

View all photos for Single Room-Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Double Room-Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room-Non Smoking

  • Sleeps 2

View all photos for Suite Room 74㎡, Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite Room 74㎡, Non-Smoking

  • Sleeps 2

View all photos for Family Room A

Premium bedding, down duvets, minibar, in-room safe

Family Room A

  • Sleeps 3

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About this property

Hotel Okura Kyoto

Luxury hotel with 5 restaurants and 24-hour business centre
5 restaurants, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
Hotel Okura Kyoto offers 320 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel Okura Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Enjoy features like free WiFi in public areas, plus 5 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at Irifune
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kawaramachi Street and 7 minutes on foot from Pontocho Alley
There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service.

WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Okura Kyoto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Irifune – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Pittresque – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
Orizzonte – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Tokiwa – This restaurant serves lunch and dinner. Open daily.
Toli – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Irifune
  • Orizzonte
  • Pittresque
  • Tokiwa
  • Toli

Things to do

  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Starting January 1, 2026, an additional fee of JPY 500 per 30 minutes applies to parking after 3 PM on the check-out date.
Parking is available at no charge until December 31, 2025.

Renovations and closures

The following facilities or services will be unavailable from January 14 2026 to January 20 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3800 per person
  • Self-parking fee: JPY 2000 per night
  • Pool fee: JPY 3300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
The optional pool fee is charged per person, per entrance to the pool area.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto

Hotel Okura Kyoto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent, the superior room was a reasonable size and the location was close to two rail lines. The castle was close and the view of the castle was great particularly at night.
Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, room comfort
The service is very good. The downside is the furnitures are too old and the toilet is not separated from the bathroom. It will be even better if there are two washing basins.
Stayed 3 nights in Sep 2025

2/10 Terrible

Shelley

Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and perfect location, near city hall, direct subway connection ; great staff and service ; highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okura never fails to impress!

My stay at Hotel Okura Kyoto was truly exceptional and exceeded every expectation. From the moment I arrived, the staff impressed me with their warmth, professionalism, and genuine dedication to guest comfort. Every interaction felt personal and attentive, making me feel valued throughout my visit. The room was beautifully designed, spacious, and meticulously maintained, with thoughtful amenities that made my stay both relaxing and convenient. The attention to detail in both comfort and cleanliness was outstanding. I especially appreciated the seamless blend of modern luxury with traditional Kyoto charm. Dining at the hotel’s restaurants was another highlight. The food quality was simply superb, with dishes prepared to perfection and presented with elegance. Every meal was a delightful experience that reflected the high culinary standards the hotel is known for. Overall, Hotel Okura Kyoto sets a gold standard in hospitality with its world-class service, excellent accommodations, and exceptional dining. I would highly recommend it to anyone visiting Kyoto and will certainly return on my next trip.
Basement Noodle House Set
Basement Noodle House
Irifune Japanese Restaurant
Rooftop Restaurant Breakfast w/ View
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary Service

This was my 3rd stay at Hotel Okura Kyoto in the past year and each stay has been exemplary. The staff is courteous and very professional. The lobby was beautiful and my corner room was extremely clean, quiet, and comfortable, as well as rather large by American standards, which is rare in Japan. I had a breakfast buffet in the rooftop restaurant overlooking the Kamo river. It had a good variety of breakfast items with the french toast as the stand out item in my book. I elected to have room service for the following 2 days and it was also wonderful. The Japanese room service breakfast was quite good. I did manage to have dinner at the Japanese restaurant on the 6th floor and it was a feast for the eyes as well as the palate. The cafe on the lobby floor had the most wonderful wagyu hamburger set dinner as well. In summary, I highly recommend Hotel Okura Kyoto for the connoisseur of Japanese culture and I will indeed be staying there again on my next trip to Kyoto. Thank you to all the staff of this very fine hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Kyoto.
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto Okura is a great property, staff is excellent with a super location. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Karina, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I visited Japan in February/March 2025 and stayed in hotels in four cities. Not only was the Hotel Okura Kyoto our favorite hotel in Japan, but it is now one of my favorite hotels worldwide. First, the rooms are impeccably clean and have every imaginable amenity. There is a fantastic amount of storage, and rooms are very quiet. We tried both breakfast restaurants, and loved the extensive western and Japanese options.The location was very useful, and walkable to the main shopping street while in a quieter spot. However, the staff were by far the most wonderful part of our stay. We had some difficulty in Kyoto figuring out transportation options, logistics, and finding things we need - the staff helped us each time with very personalized issues. They also arranged a much better car rental agreement for us when our plans changed. They were even able to help us find the nearest pet store selling rabbit food - every request was met with warmth, kindness and assistance.
Stayed 3 nights in Mar 2025

10/10 Excellent

FANG

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is really good and the location is perfectly for tourists.
Stayed 12 nights in Jun 2025

8/10 Good

Christopher

Travelled with group
Bathroom fixtures are old. Time to update and renovate. Amenities are not nice enough for a 5-star hotel. This is a 3.5 star hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sudesh, Oakville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
worse place paid $600 per night, i will never book from expedia,
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top service. Vey polite and helpful people. Very nice room. Clean.
Stayed 3 nights in Jun 2025

8/10 Good

Janet

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was attentive and location was great. The only negative was that they worked out was not included in the price. Each day to work out was over $25. This was not explained when I booked this reservation.
Stayed 3 nights in Jun 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best place so close to transit and shopping staff was excellent in all areas
Stayed 6 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

10/10 Excellent

laurie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Charming service
Stayed 3 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Okura was amazing. Great service, premium location, and extremely clean.
Stayed 5 nights in Jun 2025

8/10 Good

Brice

Stayed 3 nights in May 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever I stay at Hotel Okura Kyoto I am always impressed with excellent services by their staff . Excellent services mean merely more than customer Satisfaction but going back to my home
Stayed 1 night in May 2025