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Smile Hotel Kyoto-shijo

3.0 star property

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Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains
Property amenity
Lobby
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494
  • Place, Nijō Castle
    ‪15 min walk‬
  • Place, Kyoto Tower
    ‪3 min drive‬
  • Place, Kiyomizu Temple
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Non Smoking

8.2 out of 10
Very good
(56 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Quadruple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Quadruple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 4 Single Beds

View all photos for Semi Double Room - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room - Non Smoking

  • Sleeps 2

View all photos for Single Room - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room - Non Smoking

  • Sleeps 1

View all photos for Standard Twin - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin - Non Smoking

  • Sleeps 3

View all photos for Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Premium bedding, down duvets, desk, blackout curtains

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Royal Twin - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Royal Twin - Non Smoking

  • Sleeps 2

View all photos for Standard Double - Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double - Non Smoking

  • Sleeps 2

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About this property

Smile Hotel Kyoto-shijo

Hotel with a 24-hour front desk, near Nijō Castle
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a reception hall and a vending machine are on-site. Weekly housekeeping is available.
Smile Hotel Kyoto-shijo offers 140 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Kyoto-shijo. During your stay, you're just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at 2F朝食会場
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 2-minute drive from Nijō Castle and a few minutes from Gion Corner
As a guest of Smile Hotel Kyoto-shijo, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Smile Hotel Kyoto-shijo also features dry cleaning/laundry services and a lift.

This 3-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
2F朝食会場 – This restaurant specialises in Japanese cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children

Restaurants on site

  • 2F朝食会場

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 10 buildings
  • 8 floors
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 395 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Stayed 4 nights in Jul 2025

6/10 Okay

MARIBEL

Travelled with family
Our first night we were tired and quickly dropped our bags and went to sleep. In the morning my sisters goes to shower and finds bugs. Then she starts to freak out because now she was bit. They were mosquitoes in the room then my daughter wakes up and she has more bites. So, that was our introduction to the Smile hotel. I requested a refund but then I had to retract because we are already there; it’s too late to get another room. So we requested a different room. We had already had the bad experience so it just put a damper on our vacation. In addition the hotel is very dated. The location is great though; very central to and simple to take day trips to Osaka, Narra, Hiroshima and different locations.
Stayed 10 nights in Jul 2025

8/10 Good

NARIMAN, Beppu shi

Liked: Staff & service, property conditions & facilities
Reasonable charge. the hotel is close to karasuma station, walkable to gion area, and shopping distrik of kyoto.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sam, Markham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, extremely friendly staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Viet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Small, but clean and staff were nice and also very fluent in english
Stayed 17 nights in Jun 2025

6/10 Okay

Martin

Liked: Staff & service
Older budget hotel in the central district of Kyoto. Accessable via subway from Kyoto station but could be a problem if you have lots of luggage. Hotel needs renovation as it’s about thirty years old, attententive staff is pleasant and accommodating. As for the room, average old school Japanese. Air con works and has old deep soaking tub. I would not recommend first time foreign tourists to stay here.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay/location

Great location, helpful staff
Stayed 1 night in Jun 2025

6/10 Okay

Ricardo, Hagatna

Travelled with family
Kind of old, bathroom needed an upgrade
Stayed 4 nights in Jun 2025

10/10 Excellent

Megha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Smooth stat
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Nothing special but everything you need.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. 10 minute walk to the market. Close to train station. Staff were very friendly.
Stayed 4 nights in May 2025

8/10 Good

Ressie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff were nice and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Liquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was pretty nice & rooms were always kept clean. Would visit again
Stayed 10 nights in May 2025

10/10 Excellent

Joshua

Stayed 4 nights in May 2025

8/10 Good

lucy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Big rooms, friendly staff and good location
Stayed 3 nights in May 2025

6/10 Okay

Sergey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japan one of the few countries where I can walk around without getting jumped or robbed at the same time
Stayed 14 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you want a place with equal distance to most attraction. Pretty close to a the Kyoto Pokemon Center too. Staff is great and most of the times there's a bilingual staff present.
Stayed 1 night in Mar 2025

6/10 Okay

CAITLIN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Reece

Liked: Staff & service, property conditions & facilities
The staff were accomdating to our questions and needs. The room and bed was much too small for two people. We also booked a small room, and would not make that mistake again.
Stayed 5 nights in Apr 2025

6/10 Okay

Sierra, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service
Property was located in a good area. Check in was easy and the staff was nice. Upon checking in we noticed that there was a large area in the shower where the wallpaper or something was coming off. We notified staff and they said they will make note of it. Our only complaint really was that they have 2 washers and 2 dryers and one combined washer dryer unit. When we went to wash our clothes we they came out with a weird smell and no matter how many times we dried it they would never dry so we ended up having to take them to a laundromat to rewash and dry them.
Stayed 2 nights in Apr 2025

10/10 Excellent

YONG, JERICHO

Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Greg

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The heating system did not work. The first night the temperature inside the room went down way too low and my wife got actually sick because of this. She is still coughing today. The next morning the staff member has provided us with 2 small portable heating units and an additional small humidifer. We kept them running as the central heating system did not work properly. The central heating system in the building is actully controlled by the front desk and can not be controlled from inside of the room. Very inconvenient. I think we got the biggest 3 bed room but it was still too small for 3 of us, especially with all the extra equipment and cables sitting on the floor.
Stayed 3 nights in Apr 2025