The staff was supportive. 1st room latch was broken, totally off the door, mini refrigerator had a hold in the corner of the door, and drawer full of water. Caulking around tub had black mold, room smelled moldy. The staff mention is under contruction it has new owners hopefully will improve. We were moved to a 2nd room. It smelled much better. Not very clean, we bought detergent to clean it. One of the beds where sinking in the middle. I bought an inflatable bed. We mainly spent time with family, only went there to sleep. Again, staff amazing.