2/10 Terrible
Lilian
1 Jun 2025
A Deeply Disappointing Stay My experience at this hotel was abysmal from start to finish. The property was visibly neglected, with poor maintenance and a lack of care in both the rooms and common areas. To make matters worse, the staff were exceptionally rude, showing little regard for guests and opting to converse among themselves in Portuguese rather than assisting customers. The overall atmosphere was unwelcoming, and the service was non-existent. Particularly from Bernardo Deca she Latoya Silva. I left within 30mins of arriving. The experience spoilt the beginning of my 10 year wedding anniversary
I would strongly advise against staying here.
Lilian
Stayed 3 nights in May 2025