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Hampton Inn New Albany Louisville West

2.5 star property

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Photo gallery for Hampton Inn New Albany Louisville West

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
411 W Spring Street, New Albany, IN, 47150
  • Place, Riverfront Park
    ‪6 min walk‬
  • Place, New Albany Riverfront Amphitheater
    ‪11 min walk‬
  • Place, Baptist Health Floyd
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Room with Tub-Mobility Accessible/Non-Smoking

  • Sleeps 2

King Studio Suite - Non Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

View all photos for Two Queen Bed Mobility Access Tub-Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Two Queen Bed Mobility Access Tub-Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds And Mini Fridge-Non-Smoking

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Hearing Accessible King Studio with sofabed

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility Accessible King Studio with Tub

  • Sleeps 4

King Room With Mini Fridge-Non-Smoking

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Express New Albany - Louisville NW by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 772 reviews
The price is €93
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Express New Albany - Louisville NW by IHG

About this property

Hampton Inn New Albany Louisville West

Riverwalk hotel with seasonal outdoor pool and free breakfast
This hotel features a fitness centre, a 24-hour business centre and a conference centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West offers 128 accommodations with free newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn New Albany Louisville West. During your stay, you're just a quick walk from Ohio River Valley. Free WiFi in public areas, free self-parking and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 8 minutes by car from Louisville Slugger Museum and 8 minutes from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn New Albany Louisville West offers its guests a fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn New Albany Louisville West. Self parking is free.

Smoking is allowed in designated areas at this New Albany hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Subway – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Subway

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (600 square foot of space)
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn New Albany Louisville West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 763 reviews
Rating 8 - Good. 159 out of 763 reviews
Rating 6 - Okay. 64 out of 763 reviews
Rating 4 - Poor. 31 out of 763 reviews
Rating 2 - Terrible. 25 out of 763 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leon

Stayed 4 nights in Nov 2025

10/10 Excellent

Rakshanda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was amazing and everything was comfortable and seamless. The breakfast options were really appreciated. Thank you so much for the stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jean

Stayed 1 night in Nov 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities
Everything was good had no issues just a very perfect stay
Stayed 4 nights in Oct 2025

10/10 Excellent

kari

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, checkin was quick and efficient, ease from room to take dog out was nice, breakfast was fabulous!
Stayed 1 night in Oct 2025

6/10 Okay

Matt

Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Our room was clean. The furniture is definitely starting to show its age. The bed was comfortable. And the breakfast was enough to satisfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ray

Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was nice.
Stayed 2 nights in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for our three days in New Albany this week. Breakfast was better than the normal hotel buffet. Festival nearby was walkable and had great restaurants. The only issue during our stay that reduced the rating was the fire alarms going off and waking us up at 11:45 PM and everyone being evacuated out of the hotel until approximately 12:30AM when the hotel was released for reentry by the fire department.
Stayed 2 nights in Oct 2025

10/10 Excellent

Celeste, Boise City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, good parking, pleasant staff, clean rooms, shower was good. My husband, his mother and i enjyes our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You.
Stayed 1 night in Oct 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well taken care of, good hot breakfast too.
Stayed 1 night in Oct 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Marianna

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Jillian

Travelled with family

OK, but not up to usual standards.

The clerk at check-in was nice enough, but not what I would call customer-service-oriented. He did not seem very knowledgeable about the area and seemed more concerned with his personal life than our stay/questions. Usually, we find Hampton Inns a "cut above" other similar hotels, but this one was a little disappointing. The lobby area and breakfast area were nice and clean. I appreciated the ice water and cookies at the front desk. However, once we started heading to our room, the hotel took on a different feel. The carpet in the hallway showed visible dirt (or mud that they had tried to clean, but had turned the carpet brown) and the rooms' doors had streaks/marks. Everything was gray, so it just seemed a little bleak. Our room was OK ~ clean with attempts at updates, but it felt a little musty and more cramped than other Hampton Inns I've stayed at.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Staff members were very nice and helpful.
Stayed 5 nights in Sep 2025

8/10 Good

victoria j.

Liked: Cleanliness

Old Ventilation still! Humid room!

Stayed 3 nights in Sep 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to switch rooms after unpacking & then discovering my original room did not have blackout shades, just the light somewhat see through shade. The lights outside would've definitely disrupted sleep. Staff was accommodating and found another room for me close by. I also had repeated issues connecting to the WiFi on my phone (laptop was fine). I think a mat in the tub would be good to prevent slipping. Otherwise, it was a good experience. Appreciated the breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable beds, great breakfast bar!
Stayed 1 night in Sep 2025

4/10 Poor

Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not informed that room is only serviced upon request during check-in. Had no towels so went to the front desk to get towels and they were out. Also breakfast was very mediocre. Potato’s were half cooked and raw. Did not bother eating it the second day of the stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and it was a nice hotel.
Stayed 1 night in Sep 2025