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Cascada Boutique Hotel

4.0 star property

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Photo gallery for Cascada Boutique Hotel

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe
Exterior
Bar (on property)
Double Room Medium | Mountain view
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Bundesplatz 18, Lucerne, LU, 6003
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Cascada Boutique Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and a safe. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cascada Boutique Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Bolero Restaurante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of KKL Lucerne and Chapel Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bolero Restaurante – This restaurant specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 22 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Self-parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number KZV-SLU-000026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful breakfast and the staff were helpful with suggestions,booking tours
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located near the main train station, very cute boutique style hotel with delicious restaurant. Staff was so friendly and made us and our two littles feel right at home. Hotel room was clean, loved the family room set up which gave us plenty of space for all four of us!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. About a five minute walk from the train station. The restaurant downstairs is really good, albeit a little expensive. The location is wonderful. And the hotel itself was very clean and the rooms are very nice. The staff was extremely friendly. I would recommend this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SABRINA

Liked: Cleanliness, room comfort
Great hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Hospitality was great, location was convenient to other places around Lurich, and short walk to train station. Really clean, nice rooms. Would stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

YE IN

Liked: Cleanliness, staff & service, amenities
Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Modern room, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Clean, bed made for toddler was superb, everyone very friendly. A great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
LOVED this hotel! Great location and amenities!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

oyungerel

Liked: Cleanliness, staff & service, amenities
Clean, friendly and had all the amenities I needed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great amenities that were included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient location, friendly staff, nice breakfast
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Helpful, polite staff. Nice amenities including free minibar and bath amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, amenities
Great attention to detail, clean and amazing decor!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and well equipped room. Highly recommended.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nalisah

Liked: Staff & service, property conditions & facilities
This was a clean hotel and convenient location. The staff was very friendly and service was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff and excellent facilities. Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

L.N Jazmín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel and excellent attention and service of the personnel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, offering good suggestions for restaurants and sites.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
They did great job overall! I loved the unlimited water fountain in the hotel!
Stayed 2 nights in Dec 2025