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DORMERO Hotel Altes Kaufhaus Lüneburg

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Photo gallery for DORMERO Hotel Altes Kaufhaus Lüneburg

A hotel room with a large bed, a desk, a chair, and a TV.
Restaurant
A riverside café with outdoor seating, a historic building with a tower, and a bridge in the background.
A modern hotel room with a pool table, a sofa, and a view of the city.
A bar area with multiple 'Sonderbar' signs, a well-stocked bar counter, and a variety of liquor bottles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning

Explore the area

View in a map
Kaufhausstr. 5, Lueneburg, 21335
  • Place, Stintmarkt
    ‪1 min walk‬
  • Place, Am Sande
    ‪6 min walk‬
  • Place, Alter Kran
    ‪7 min walk‬
  • Airport, Hamburg Finkenwerder Airport (XFW)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Comfort Double Room

9.0 out of 10
Wonderful
(54 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of buildings.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, and a sofa. There are two framed pictures on the wall, a lamp, and a window with curtains.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Harbour view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
DORMERO Hotel Bergström Lüneburg
Lüneburg Old Town
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,038 reviews
The price is €119
includes taxes & fees
27 Jul - 28 Jul
DORMERO Hotel Bergström Lüneburg

About this property

DORMERO Hotel Altes Kaufhaus Lüneburg

Along with a 24-hour fitness centre, this smoke-free hotel has a sauna and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, spa services and concierge services. Housekeeping is available on request.
DORMERO Hotel Altes Kaufhaus Lüneburg offers 83 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Lueneburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at DORMERO Hotel Altes Kaufhaus Lüneburg. During your stay, you're just a quick walk from Stintmarkt. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the central location and the clean guestrooms
  • Within a 10-minute walk of Alter Kran and Am Sande
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
DORMERO Hotel Altes Kaufhaus Lüneburg offers its guests a sauna and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly DORMERO Hotel Altes Kaufhaus Lüneburg. For a fee, parking is available.

This 3-star Lueneburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29.90 per person

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 1:00 PM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Bergström]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29.9 per person
  • Covered self-parking fee: EUR 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 1:00 PM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel Bergström
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Lueneburg DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg
Hotel Altes Kaufhaus
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel Lueneburg

DORMERO Hotel Altes Kaufhaus Lüneburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1009 reviews
Rating 8 - Good. 339 out of 1009 reviews
Rating 6 - Okay. 73 out of 1009 reviews
Rating 4 - Poor. 14 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Large rooms, Beautiful view over the River, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael Weiland

Liked: Cleanliness, staff & service, amenities
Great service and very kind personnel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, located in the center of Luneburg.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the restaurant was amazing.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Shinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place , good service
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the people at the reception makes sure to make you feel at home.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Patrik

Liked: Staff & service, property conditions & facilities, room comfort

Couples vacation

Perfect location, very nice room, great breakfast, friendly staff, and to top it off free minibar.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities
Clean room and bathroom, very comfortably equiped. No problem with wifi. Great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfull stay. In the middle of all activities.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Joergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location in the old part of the town. Great breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Luneburg

Fantastic room and great service, and very good breakfast But the parking facilities could be better.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hjørdis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. In a cozy area. Beautifull location. Nice beds and a lot of space in the room. Would be nice if we could by coffee/the in the evening at the hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness
.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Klas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast OK but considering how little we eat it's expensive. Otherwise this is a calm and nice hotel. A plus for the possibility to park.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room with a nice view over the river. Parked at the nearby parking house (500 m) for 11 € (24h) Had breakfast on the other side of the river at ‘Annas Café’. Very cosy place, good food and friendly service, and much cheaper than at the hotel.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Incredibly helpful staff and lovely location. Unfortunately the AC unit wasn't working and the reception is unstaffed at night, so our night's sleep wasn't great.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, room comfort
Overall everything was ok
Stayed 1 night in May 2025
Verified

10/10 Excellent

Egon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Werner

All Okay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carmen

Liked: Amenities
X
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located to old town, walk over the bridge and you’re there! We asked the clerk for an upgrade so we could see old town and river and we got the one that was on the old facade end with an angled roofline so room was oddly designed but the view was superb!! And the bed was very comfortable. It was sparse with the amenities (coffee maker/hot pot/fridge/ironing board/etc) but we didn’t need them, or ask for them. I’m sure the other rooms are well equipped. Nice conversation areas near the reception with views of the river and old town and even provided snacks and beverages in the afternoon. I loved this hotel!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Perfect location in the city center. Excellent breakfast with a view of the river. We had a comfort double room, but it had a small window. Rooms on the first and second floors have large windows, offering a better view of the river. The room was decent, but the windows were very dirty. There is no reception in the morning. No help or advice available if needed
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Helmut

Disliked: Cleanliness, amenities
Didn’t take breakfast since outside (there are many cafes nearby) was way cheaper. It was not made clear that room service had to be explicitly requested
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
I could not get a receipt at checkout as there was no staff at the front desk (they are not there until 1pm). I sent an email through you and the response 3 days later was still no receipt. Fortunately I had to be back in that city the evening I checked out so I was able to pick one up. Since this was a business trip I needed one for my expense report. I will never stay at that hotel again.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Tillmann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not recommended for Business trips as hotel staff is not unavailable and thus no proper reciept is provided. Very unprofessionell.
Stayed 1 night in Aug 2025

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