"No negative issues at all , Convenient for city centre as regular buses every 10 mins right outside hotel " More
2 Mar 2020 by Marine Petitprez Customer Relationship Manager
Dear Do, Thank you for taking the time to share your feedback regarding your stay. Please accept our apologies for this less than perfect experience. We strive to provide excellent service to our every guest, and we deeply regret that in this instance, we fell short. Thank you for letting us know so that we can address it with our team and hope that we may have an opportunity to improve your experience with us in the future. Sincerely,
9 Sep 2021 by Marine Petitprez - Customer Relationship Manager
Dear Guest, Regrettably, I am not able to write in your language. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I have taken note of your feedback and I would like to thank you for sharing it. We look forward to welcoming you again. Sincerely,
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Novotel Luxembourg Kirchberg. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Luxembourg City hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Luxembourg Kirchberg offers 260 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Novotel Luxembourg Kirchberg has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.
