Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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Where to?

Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning
Gym

Explore the area

Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

Place, Plaza de España - Princesa
‪1 min walk‬
Place, Gran Via
‪3 min walk‬
Place, Royal Palace of Madrid
‪6 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪21 min drive‬

Room options

Premium bedding, minibar, in-room safe, desk

Premier Room

Sleeps 2
Free Wi-Fi

Family Supreme Room

Sleeps 3
Free Wi-Fi

Deluxe Room

Sleeps 2
Free Wi-Fi

Deluxe Room

Exceptional

25 sq m
Sleeps 2
1 Queen Bed
Free Wi-Fi

Premier Room

Exceptional

28 sq m
Sleeps 2
1 King Bed OR 2 Single Beds
Free Wi-Fi

Family Room (Supreme)

Exceptional

38 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Supreme Room Red Level

Exceptional

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Red Level, Junior Suite

Exceptional

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Red Level, Suite, 1 Bedroom

Exceptional

47 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Master Suite Red Level

75 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Velazquez Penthouse Suite Red Level

78 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Margarita Presidential Suite Red Level

168 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Single Beds
Free Wi-Fi

The Royal Suite

200 sq m
2 bedrooms
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Supreme Room

Exceptional

38 sq m
Sleeps 3
1 King Bed OR 2 Single Beds
Free Wi-Fi

Red Level, Junior Suite, Terrace

Good

54 sq m
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Supreme Room Red Level (2 adults+ 2 children)

Exceptional

40 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Premium King Room

Sleeps 2
Free Wi-Fi

Supreme King Room

Sleeps 2
Free Wi-Fi

Supreme Twin Room

Sleeps 2
Free Wi-Fi

Deluxe Red Level Twin Room

Sleeps 2
Free Wi-Fi

Junior King Suite Red Level

Sleeps 2
Free Wi-Fi

Junior Twin Suite Red Level

Sleeps 2
Free Wi-Fi

One Bedroom King Suite Red Level

Sleeps 2
Free Wi-Fi

One Bedroom Twin Suite Red Level

Sleeps 2
Free Wi-Fi

Living area | 49-inch LED TV with satellite channels, TV, pay films

One Bedroom Master Twin Suite Red Level

Sleeps 2
Free Wi-Fi

Presidential Penthouse Twin Suite Red Level

Sleeps 2
Free Wi-Fi

Family Room (Supreme 3+1)

Exceptional

38 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Suite, 2 Bedrooms (Red Level)

Exceptional

Garden view
2 bedrooms
Sleeps 6
2 King Beds OR 4 Single Beds
Free Wi-Fi

Red Level, Suite, 3 Bedrooms

Garden view
3 bedrooms
Sleeps 6
3 King Beds OR 6 Single Beds
Free Wi-Fi

Suite, 2 Bedrooms (Red Level, 4+1)

Exceptional

Garden view
2 bedrooms
Sleeps 5
2 King Beds and 4 Single Beds
Free Wi-Fi

Family Room Grand Supreme

38 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Deluxe Room, Connecting Rooms

50 sq m
1 bedroom
Sleeps 4
1 Queen Bed
Free Wi-Fi

Premier Room, Connecting Rooms

50 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Family Room, Connecting Rooms

City view
66 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Single Beds
Free Wi-Fi

Supreme Room Red Level Connecting Rooms

80 sq m
1 bedroom
Sleeps 6
2 King Beds
Free Wi-Fi

Supreme Room Red Level Connecting Rooms 4+4

1 bedroom
Sleeps 8
2 King Beds
Free Wi-Fi

Red Level Suite Junior Connecting Rooms

70 sq m
1 bedroom
Sleeps 6
2 King Beds
Free Wi-Fi

Red Level Suite Junior Connecting Rooms 4+2

1 bedroom
Sleeps 6
2 King Beds
Free Wi-Fi

Supreme Room Redlevel

Sleeps 2
Free Wi-Fi

Two Bedroom Suite Redlevel

Sleeps 4
Free Wi-Fi

Junior Suite Redlevel

Sleeps 4
Free Wi-Fi

One Bedroom Suite Redlevel

Sleeps 4
Free Wi-Fi

Junior King Suite With Terrace Red Level

Sleeps 2
Free Wi-Fi

Classic Queen Room

Sleeps 2
Free Wi-Fi

One Bedroom Master King Suite Red Level

Sleeps 2
Free Wi-Fi

Presidential Penthouse Suite Red Level

Sleeps 2
Free Wi-Fi

Supreme Room

Sleeps 3
Free Wi-Fi

One Bedroom Master Suite Redlevel

Sleeps 4
Free Wi-Fi

Junior Suite With Terrace Redlevel

Sleeps 4
Free Wi-Fi

Penthouse Suite Redlevel

Sleeps 4
Free Wi-Fi

Similar properties

Pool
Kitchen
Free Wi-Fi
Air-conditioning

includes taxes & fees

8 Jun - 9 Jun

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

2 restaurants, 2 bars/lounges and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a steam room and a rooftop terrace are on-site.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Palacio de los Duques Gran Meliá - The Leading Hotels of the World. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.

Free WiFi and wired Internet
Enjoy Spanish cuisine with garden views at Jardín de los Duques, one of the property's 2 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Valet parking available for a fee
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym, a steam room and bicycles to rent
Guests have great things to say about the comfortable guestrooms and the location
Steps from Plaza de España - Princesa and Royal Theatre
Dogs welcome for a fee

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a health club and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A rooftop terrace, a library, and multilingual staff are also featured at the luxury Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Jardín de los Duques – Overlooking the garden, this restaurant specialises in Spanish cuisine and serves lunch and dinner.

Los Duques Grand Café – This restaurant specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (EUR 45 per day)
Valet parking on site (EUR 45 per day)
Limited on-site valet parking

Food and drink

Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 45 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar

Restaurants on site

Jardín de los Duques
Los Duques Grand Café

Things to do

24-hour gym
Bicycle rentals
Library
Steam room

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

2 buildings
6 floors
Banquet hall
Built in 1851
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

49-inch LED TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: EUR 80 per pet, per day
Only dogs are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 45 per person
Valet parking fee: EUR 45 per day
Nearby parking fee: EUR 45 per day (6562 ft away)
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid

Hotel Madrid Ambassador

Madrid Ambassador Hotel

Madrid TRYP Ambassador

TRYP Ambassador

TRYP Ambassador Hotel

TRYP Ambassador Madrid Hotel

TRYP Hotel Ambassador Madrid

TRYP Madrid Ambassador

Gran Melia Palacio los Duques Hotel Madrid

Gran Melia Palacio los Duques Hotel

Gran Melia Palacio los Duques Madrid

Gran Melia Palacio los Duques

Tryp Ambassador Hotel Madrid

Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10 Excellent

Mark

Travelled with group

1 Feb 2026

Liked: Cleanliness, staff & service, amenities

Amazing staff. Beautiful hotel. Great service. Very welcoming.

Stayed 4 nights in Jan 2026

10/10 Excellent

Marcos

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very Nice, Staff and Rooms!

Stayed 1 night in Jan 2026

10/10 Excellent

Fernando, New York

Travelled with partner

16 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.

Stayed 3 nights in Jan 2026

8/10 Good

Alpa

Travelled with family

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall it is a beautiful property and one can see touches of it being a palace if the dukes everywhere. Very grand. Rooms were clean, well furnished, lots of closet space, very comfortable bed mattress, pillows and comforter. Bathroom was beautiful with a shower and tub ( although we prefer shower only). There was free coffee and tea in the room and water ( the water is drinkable from the taps). A nice welcome was a box of the local delicacy ( nougat) in the room when we checked in and chocolates the next day. The staff was very friendly and helpful. Check in was smooth and since we arrived on Xmas day, we were welcomed with a drink of a really good Kava, which felt great as it was late evening and perfect welcome after a flight. Our room in general was very spacious but was on top floor which has dormers. So there was very little natural light, the dormer took up a lot of space so visually the room looked large but there was space that was not usable. We also kept hitting our head against the dormer every time we had skirt around a desk to go open or close the small window shades. I am not sure if related to the category of room or availability as we checked in late. I would take a smaller room next time and have a large window. Also we had 2 rooms and were able to get adjacent rooms, our daughter’s room was on the corner and had proper high ceilings all over.

Stayed 2 nights in Dec 2025

10/10 Excellent

Simon, Singapore

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were excellent and friendly. Loved my stay there.

Stayed 4 nights in Dec 2025

10/10 Excellent

HAJAR

19 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Travelled with partner

13 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.

Stayed 1 night in Dec 2025

8/10 Good

MRS D J BREEZE

12 Dec 2025

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive

Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family

6 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They went above and beyond to make our stay comfortable!

Stayed 3 nights in Dec 2025

10/10 Excellent

Sebastian

Travelled with family

28 Nov 2025

Liked: Cleanliness, staff & service, amenities

Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

20 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denis is a total Bro

Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with group

18 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely amazing! From the breakfast to the room, to the service- 5 stars!

Stayed 4 nights in Nov 2025

10/10 Excellent

MARTA

6 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Exceptional service from the concierge and reception staff. Stayed at many 5 star hotels, the level of service is another level in this hotel. Super friendly, helpful and professional staff. A big thank you to Konstantin, Paula, Lucas and Azahara. You made our trip to Madrid very special and memorable. Stunning design and decor in the common areas and the room. Very clean also . Excellent food. We enjoyed our stay so much, that we extended it.

Stayed 3 nights in Oct 2025

10/10 Excellent

karam

23 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

CARMEN, Rancho Santa Margarita

Travelled with family, Travelled with group

23 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.

Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Travelled with partner

23 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing experience in itself. Madrid is a wonderful city. But this hotel made the experience even better. We stayed at suite red level or what should be in the US club level. The amenities and services that it included are amazing and plenty. The Hotel looks and feels new, elegant and yet modern. They have pretty good gym facilities. But the star are the employees. Such great attention to detail. They seem to really enjoy imaging your trip special and unforgettable. Best hotel experience.

Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

22 Oct 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Ervin

21 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and nice hotel

Stayed 1 night in Oct 2025

10/10 Excellent

Yelena

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2025

10/10 Excellent

Yaser

10 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.

Stayed 3 nights in Oct 2025

10/10 Excellent

MARISOL

4 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

8/10 Good

Manoj

29 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2025

10/10 Excellent

Raul

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel

Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.

Stayed 2 nights in Sep 2025

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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premier Room

Premier Room

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Family Supreme Room

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Deluxe Room

View all photos for Deluxe Room

Deluxe Room

View all photos for Premier Room

Premier Room

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Family Room (Supreme)

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Supreme Room Red Level

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Red Level, Junior Suite

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Red Level, Suite, 1 Bedroom

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Master Suite Red Level

View all photos for Velazquez Penthouse Suite Red Level

Velazquez Penthouse Suite Red Level

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Margarita Presidential Suite Red Level

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The Royal Suite

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Supreme Room

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Red Level, Junior Suite, Terrace

View all photos for Supreme Room Red Level (2 adults+ 2 children)

Supreme Room Red Level (2 adults+ 2 children)

View all photos for Premium King Room

Premium King Room

View all photos for Supreme King Room

Supreme King Room

View all photos for Supreme Twin Room

Supreme Twin Room

View all photos for Deluxe Red Level Twin Room

Deluxe Red Level Twin Room

Junior King Suite Red Level

Junior Twin Suite Red Level

View all photos for One Bedroom King Suite Red Level

One Bedroom King Suite Red Level

View all photos for One Bedroom Twin Suite Red Level

One Bedroom Twin Suite Red Level

View all photos for One Bedroom Master Twin Suite Red Level

One Bedroom Master Twin Suite Red Level

View all photos for Presidential Penthouse Twin Suite Red Level

Presidential Penthouse Twin Suite Red Level

View all photos for Family Room (Supreme 3+1)

Family Room (Supreme 3+1)

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Suite, 2 Bedrooms (Red Level)

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Red Level, Suite, 3 Bedrooms

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Suite, 2 Bedrooms (Red Level, 4+1)

View all photos for Family Room Grand Supreme

Family Room Grand Supreme

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Deluxe Room, Connecting Rooms

View all photos for Premier Room, Connecting Rooms

Premier Room, Connecting Rooms

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Family Room, Connecting Rooms

View all photos for Supreme Room Red Level Connecting Rooms

Supreme Room Red Level Connecting Rooms

View all photos for Supreme Room Red Level Connecting Rooms 4+4

Supreme Room Red Level Connecting Rooms 4+4

View all photos for Red Level Suite Junior Connecting Rooms

Red Level Suite Junior Connecting Rooms

View all photos for Red Level Suite Junior Connecting Rooms 4+2