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Village Hotel Maidstone

3.5 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, pool loungers
Exterior
Check-in/check-out kiosk
Club Room (FREE GYM & POOL ACCESS) | 1 bedroom, desk, laptop workspace, blackout curtains
Coffee shop

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Kent Life
    ‪4 min walk‬
  • Mote Park
    ‪4 min drive‬
  • Leeds Castle
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪47 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room (FREE GYM & POOL ACCESS)

1 bedroom, desk, laptop workspace, blackout curtains

Club Room (FREE GYM & POOL ACCESS)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (1 Double & 2 Rollaway Beds)

Family Room (1 Double & 2 Rollaway Beds) | 1 bedroom, desk, laptop workspace, blackout curtains

Family Room (1 Double & 2 Rollaway Beds)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Front of property

ORIDA Maidstone Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €80
for 1 room
includes taxes & fees
22 Jun - 23 Jun
ORIDA Maidstone Hotel

About this property

Village Hotel Maidstone

Eco-certified hotel with fitness centre and sauna
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park
As a guest of Village Hotel Maidstone, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. The eco-certified Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.50 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1006 reviews
Rating 8 - Good. 313 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 86 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gillian

Stayed 2 nights in Mar 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

It has great facilities and value for money but just some basics like ensuring shower gel and shampoo to be kept filled up. We had breakfast at 10am and they already ran out of hash brown.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean around swimming pool wet and slippery but children loved it regards
Stayed 2 nights in Feb 2025

4/10 Poor

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Give it a miss if you can.

As a brand they get worse. No way to order room service although apparenlty available, no way to turn the heat up on the shower,constant running toilet and also the food is poorer with the new menu. I could go on!
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abit far out of town. Public transport not realy good except taxis very expensive
Stayed 1 night in Jan 2025

10/10 Excellent

MR P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good thnk you
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Business traveller
Liked: Property conditions & facilities, room comfort

Disappointed. Details and care.

I had booked 1 night, but ended up staying for 3 as work plans changed. I often stay here as it's consistent and has a great bed and i like the gym and pool, but a few things do bother me when i stay...service is ok, but know one really seems happy to be there, sometimes it's like an inconvenience to have to attend and awareness of customers lacks a lot. A welcoming smile wouldn't hurt sometimes. For my 2nd day the bed was made, but tea/milk etc weren't checked or changed and the 3rd day...bed was not made and still not refresh of the tea tray so no tea for me 2 days running despite being asked at reception when I mentioned that i had extended my stay..and still either the message didnt get through or someone just didn't care. Shower throughout my day also had poor pressure which isn't usually the case so it was not the greatest experience on this occasion. I find the food pretty poor and never enough options. One night i had room service and food was cold..drink forgotten, plus quite expensive for the whole experience really and charge a tray charge on top. I shall rethink if I stay here in future.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Upnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

George

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

KENNETH

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Beautiful room, lovely and clean. Very modern and stylish decor. Absolutely loved our stay.
Stayed 1 night in Feb 2025

6/10 Okay

A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alec, Rugby

Stayed 2 nights in Jan 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Prabpreet

Stayed 2 nights in Feb 2025

10/10 Excellent

reilly

Stayed 5 nights in Feb 2025

2/10 Terrible

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear & tidy, some chairs need replacing in bar area. Really friendly staff, a credit to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Stayed 1 night in Feb 2025