4/10 Poor
Theresa
Travelled with partner
17 Jan 2026
Disliked: Cleanliness, property conditions & facilities
I had high expectations on this hotel however aside from the location, which is excellent, walking distance to Alabang Town Centre Mall and Festival Mall, i had to make a constructive criticism. The room i have booked which is supposed to be De luxe is just too small so we decided to upgrade to a suite, but to my surprise, the suite/room needed a lot of updating, i have never seen a suite with a kitchenette with no sink, so you have to use the bathroom sink. The room, i think has mold issue, as we woke up one morning with a water leaking from the ceiling. The room feels so damp most of the time that triggers our allergies. The hotel lobby is always busy and 1 good point is the cafe in the lobby with an excellent dessert. Some staff our nice, most especially the person who did our check in and the person who did our check out but most of the staff doesn’t look happy. Really sorry to say but we did not have a good experience with this hotel.
Theresa
Stayed 9 nights in Jan 2026
























