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Hotel Casa Real Matehuala

3.0 star property

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Photo gallery for Hotel Casa Real Matehuala

Reception
Breakfast, lunch, dinner served; Mexican cuisine
Interior
Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi
Hallway

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Carretera No.57, Km 608, Col. Manuel Moreno Torres, Matehuala, SLP, 078745
  • Purisima Concepcion Temple
  • Matehuala Cathedral
    ‪12 min drive‬
  • Plaza de Armas
    ‪13 min drive‬

Room options

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About this property

Hotel Casa Real Matehuala

Hotel in Matehuala with rooftop terrace and 24-hour front desk
Along with a restaurant, this hotel has a rooftop terrace and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Hotel Casa Real Matehuala offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and blackout curtains. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Matehuala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Casa Real Matehuala, you'll be close to Matehuala Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at La Mandarina
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and conference space
  • 9 minutes by car from Matehuala Cathedral and 9 minutes from Plaza de Armas
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A rooftop terrace, barbecue grills, and 24-hour room service are also featured at the business-friendly Hotel Casa Real Matehuala. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Matehuala hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
La Mandarina – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • La Mandarina

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Real Matehuala

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

CASA REAL MATEHUALA
CASA REAL MATEHUALA San Luis Potosi
HOTEL CASA REAL MATEHUALA
HOTEL CASA REAL MATEHUALA San Luis Potosi
Casa Inn Matehuala Hotel San Luis Potosi
Casa Real Matehuala Matehuala
Hotel Casa Real Matehuala Hotel
Hotel Casa Real Matehuala Matehuala
Hotel Casa Real Matehuala Hotel Matehuala

Reviews

Hotel Casa Real Matehuala Reviews

5.8

6.2/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities
Rating 10 - Excellent. 13 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 36 out of 125 reviews
Rating 4 - Poor. 19 out of 125 reviews
Rating 2 - Terrible. 28 out of 125 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Matehuala

Rooms are spartan Good enough for a mid way rest stop. Take your shower in the PM as hot water is from solar. Safe, as rooms and vehicles are inside the compound.Really good Mexican breakfast available to purchase upon arrival.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Rooms smelled, sheets paper thin. Just one towel in bathroom, dirty floors in bath. I am fully bilingual so not a understanding: I booked a room with two bedrooms, 2 bath. Was checked into one room with 2 beds and one bath. When I complained I was moved to proper accommodations after I was told the room we were checked into was all they had. This is half-star accommodations and should be rated as such.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant. Check in was simple. BUT we could not stay in the room. Once we pulled back the sheets and sat in the bed we started itching terribly! We could not sleep in those conditions. Also my toddler walked around without shoes and socks and the bottoms of his feet were black with dirt within 10minutes. It was very disturbing. When we let the staff know they were polite and seemed concerned and worked with us as we contacted Expedia for a refund. The refund process took about 45 minutes (on the phone with Expedia). I do not recommend this hotel at all.
Stayed 1 night in Nov 2019

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This place was horrible
Stayed 1 night in Oct 2019

6/10 Okay

Hyppolite

Travelled with family
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The property is near the town hall. It is in the main road so it is an excellent location. The building is all so every morning we had issues with the hot Water. Some day we waited for hours to take a hot shower. An the sheets and towels are grey colour instead of white
Stayed 2 nights in Jul 2019

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Este hotel merece 0 estrellas! Las puertas no cierran tuvimos q poner nuestras maletas para detenerlas, no tenia telefono, en un baño no habia agua calinte. Fue muy desagradable nuestra estancia, no volvería a este hotel. No lo recomiendo
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good for a fast and secure night's sleep. Close to the highway but not too noisy.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness
It was just flat out low low low end hotel. There was one ratty Towel in the bathroom no wash clause no hand towels. The bedspread was dirty looked like there was nasty all over it. I will not stay at this hotel again.
Stayed 1 night in Apr 2019

2/10 Terrible

Jackie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are rags, carpet so dirty you can’t take your shoes off. Not recommended.
Stayed 1 night in Apr 2019

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

An okay place to stay for the night.

We stay in Matehuela when we travel to and from Ajijic to the US. The hotel we usually stay at was full and we found Hotel Casa Real. It was easy to find and we checked in around 3 PM and it was empty. It completely filled up around midnight. It was clean, the beds were fine, past that there were few if any amenities. It is an old building and rundown but it was okay to stay for the night and leave early the next morning. For a place to spend the night, it was okay. I got coffee, para llevar, the next morning at the cafe. Walmart was directly across the street. As many have commented before it is noisy.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The bed and linen are horrible. I think I checked out with 3 bed bug bites.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018

6/10 Okay

Alan

Disliked: Property conditions & facilities

Good for an overnight stay

Hotel is older but one of the decent options in the town
Stayed 1 night in Sep 2018

4/10 Poor

Leslie, San Juan Cosala, Jalisco, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is in very poor condition. The water barely came out of the faucet. The bed was totally uncomfortable as well as the pillow, like it was filled with lumps. The paint was chipping off the walls and doors. We checked in at 10pm and were told we could get something to eat at their restaurant. But we were turned away.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convienient. Friendly staff. Good breakfast buffet.
Stayed 2 nights in Aug 2018

2/10 Terrible

Jasmin, Vancouver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never Again

We stayed here for a few hours in the night on our way back to Mexico City, and it was the worst place I've been in, especially for the price. It was terribly noisy, particularly 6:30AM and onwards, and there was nothing but thin curtains to block the ridiculously bright lights right outside. The mattresses (they gave us a room that was two rooms) were saggy, a headboard falling off the wall, a red splatter on the wall, no toilet seat on one of the toilets, the windows were seized, mildew and hair in the shower, and a carpet in such a condition that it made us reconsider taking our shoes off. For the price we paid, I expected much, much better.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location right on the highway

Good location friendly staff and good tv in the room.
Stayed 1 night in Mar 2018

2/10 Terrible

Katherine, San Miguel de Allende

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel not there!!!

It was dark and I used the map on your web site which connected to Google Maps. This directed me down deeply pot holed un paved streets to a private home. I am a single female and I was driving around a seedy neighborhood at night by myself and still never found the hotel. I spent the night in another hotel. I want my money back, please.
Stayed 1 night in Mar 2018

6/10 Okay

luis c

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a trip to the border and back

The amenities are basic but the room had a two beds and a separated sitting area. Wifi works and it has a restaurant on site and number of restaurants within easy walking distance (<1 mile). Great place to stay as it is half-way between Laredo and Laguna de Chapala.
Stayed 1 night in Feb 2018

6/10 Okay

Herb

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not for couples....IMHO

This place is relatively inexpensive and easily accessible from the highway. The staff are friendly also. I stayed here by myself, and it was just OK. I upgraded for a few $ more, and wonder what the single room would have been like. The one toilet didn't work, the carpet was torn badly in the middle of the room, and the separation between the formerly single rooms was uneven and a tripping hazard. The pavement outside was broken up, but the place seemed secure. I am lucky that I wasn't with my wife, or I would have been in the doghouse for sure! Wifi was spotty.
Stayed 1 night in Oct 2017

8/10 Good

JORGE Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good stay. Good customer service
Stayed 1 night in Jul 2017

6/10 Okay

John

Liked: Cleanliness

GOOD spot to REST.

No coffee in the rooms, at 7 a.m, there was hot water to make instant. Decent Wi Fi, and trucks go up and down the highway in front of the hotel, but MOST rooms don´ hear this. They do offer AC and HEAT, as climate conditions are extreme on the desert. Thankful for their service to mankind that is coming and going to Mexico City from San Antonio, Texas