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Clarion Suites Gateway

4.5 star property
VIP Access

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Daily buffet breakfast (AUD 36.00 per person)
View from room
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Penthouse Flinders Reach Suite | Private kitchen | Fridge, microwave, coffee/tea maker, freezer
Three Bedroom River View Suite | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
1 William Street, Melbourne, VIC, 3000
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Place, Marvel Stadium
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Room

Studio Room | 1 bedroom, premium bedding, in-room safe, desk

Studio Room

9.4 out of 10
Exceptional
(38 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Room - River View

1 bedroom, premium bedding, in-room safe, desk

Studio Room - River View

9.8 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Queen Suite

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Queen Suite

8.2 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Suite - River View

9.2 out of 10
Wonderful
(10 reviews)
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • 90 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • 200 sq m
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | 1 bedroom, premium bedding, in-room safe, desk

Penthouse Flinders Reach Suite

  • 315 sq m
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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About this property

Clarion Suites Gateway

Riverwalk hotel with 24-hour business centre and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Reviews

Clarion Suites Gateway Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 672 out of 1013 reviews
Rating 8 - Good. 248 out of 1013 reviews
Rating 6 - Okay. 60 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 6 out of 1013 reviews

Reviews

10/10 Excellent

Jarrod

Travelled with family and small children
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Sushil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Melbourne CBD

Good hotel, good location, good facilities.....with excellent staff and one of the best services I have seen in any hotel across the country.
Stayed 1 night in Jul 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly helpful and went out of their way to help us with any questions and to ensure that we had a good stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent customer service, very helpful staff. Everything provided in the room, nice quiet Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doing some amazing renovations and a really lovely place. Very central to everything and the staff are amazing. The Wi-Fi isn’t great it’s so slow so you just need to be very aware of that.
Stayed 2 nights in Jul 2025

4/10 Poor

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities
We had a really great stay. However, unfortunately, we left a jumper on the kitchen bench in our room. After we had driven out, we realised we had left it there. We called up, but reception said housekeeping stated there was no trace of it. This is disappointing as we know we left it there, and certainly has tarnished our experience. We would be unlikely to return as a result of this.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Great location, great service

Excellent and friendly service from start to finish. We were given an upgraded room and had an amazing view from our very comfortable suite. Excellent water pressure in the showers. Comfy beds. We enjoyed the breakfast, again with great service. Wonderful location, for both the views, and for getting picked up for tours. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel in a good location

Our stay wad very nice. The staff was friendly and helpful and have us tourist recommendations. The hotel is in a good location and our room was spacious. Its a bit dated and could use some sprucing up but overall it was good for us.
Stayed 3 nights in Jun 2025

10/10 Excellent

Madeline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay and had amazing views of the river. However, the riverside rooms are also loud at night. The gas brigade show at night is really bright and loud and goes off every hour until midnight.
View from balcony
Stayed 7 nights in Jun 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here with two bedroom riverview. We had a beautiful view of the city and river front, convenient location for great coffee shops, restauarants and shops. It is also next door to the immigration museum, which was an excellemt museum to visit and it is also a spot that tours pick up for the phillip island penguin tour, whoch was perfevt. My only regret is we should have stayed more than one night. The reception staff and bartender were also helpful and welcoming!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot and good facilities. I always enjoy my stay at the Clarion Gateway Suites
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Very welcoming. Room was a great size with an amazing view. A very comfortable room
Stayed 3 nights in Jun 2025

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok, nice clean location with plenty of room.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Damian

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and service were excellent, good central location. If you have a room looking over the Yarra you are also looking over 6 railway lines which are very busy and annoyingly noisy. Even with the claimed double glazed windows the rail noise was still noticeable
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and well laid out room. Great location also.
Stayed 2 nights in Jun 2025

10/10 Excellent

Loan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Callen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Sushil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jane

Business traveller
Liked: Cleanliness, property conditions & facilities
Reception was friendly and professional. patient and organised. I was disappointed the pool was non operational. This was communicated after the booking was made. I was offered a complimentary bottle of wine but then had to ask for it. The room was clean and spacious however the bed was very hard.
Stayed 2 nights in Jun 2025