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Clarion Suites Gateway

4.5 star property
VIP Access

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Photo gallery for Clarion Suites Gateway

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock
One Bedroom Deluxe King | Living area | 48-inch LCD TV with cable channels, TV, iPod dock
Lobby
Three Bedroom River View Suite | Premium bedding, in-room safe, desk, laptop workspace
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 William Street, Melbourne, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪2 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Room

Premium bedding, in-room safe, desk, laptop workspace

Studio Room

9.4 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Room - River View

Studio Room - River View | Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

9.8 out of 10
Exceptional
(16 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

One Bedroom Queen Suite

8.4 out of 10
Very good
(16 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite - River View

View from room

One Bedroom Suite - River View

9.4 out of 10
Exceptional
(11 reviews)
  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

8.4 out of 10
Very good
(6 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite - River View

View from room

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for One Bedroom Deluxe King

One Bedroom Deluxe King | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

One Bedroom Deluxe King

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Clarion Suites Gateway

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Clarion Suites Gateway offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Crown Casino. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of variety
Stayed 1 night in Dec 2025

10/10 Excellent

Elyas

Stayed 4 nights in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Yusuke

Stayed 5 nights in Dec 2025

10/10 Excellent

per

Liked: Amenities
Stayed 1 night in Dec 2025

4/10 Poor

stephen

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in room 8012 the room was good with a great shower, The issue was a electrical buzzing noise coming from the wall it came on buzzed for 4 seconds then went off for 2.5 seconds all night long. I have stayed at the Clarion Suites before with no issue but may choose else where just incase i get that room again.
Stayed 1 night in Dec 2025

10/10 Excellent

Nakiya

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Communication from booking was very poor. Paid for parking and breakfast. Was contacted for payment a few weeks prior to dates of arrival, I asked to pay via debit as I wanted to avoid the 1.3% credit card charge, I was told I can’t do that. I inquired about not having a different option to pay and automatically being charged the 1.3% on top of the $923 for two nights, they said that was just the system. Then at check in I was asked to pay for parking and pay for breakfast…. Again tried to clarify I had already paid and the lady indicated she’d have to speak with her manager even though I had the receipt for proof. After a lot of frustration got checked in paying an extra $70 for the two rooms due to the 1.3% credit card charge. Room was very dated, smelled, carpet stained, bed not at all comfortable, shower tub was narrow to stand in. The view was nice. Definitely not worth the $500/night!! Buffet eggs took too long, so the food picked up on the buffet was cold. All in all, this was not good value for money no matter how convenient the location was. Wouldn’t recommend to stay unless you get a good deal.. $500/night is Crown prices not a dated smelly hotel like this one!
Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
The price value is very good here The staff is kind and helpful. The one BR they upgraded me to was very large. The bed is excellent. And the room was super quiet. Good spot for jet lag recovery. I also like the location. Trams are close. Southbank is close. Downside is the entire hotel and the rooms badly need an upgrade from its 1980s decor and shabby feel. It doesnt feel clean and modern. But i guess thats why the prices are reasonable too.
Stayed 2 nights in Dec 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a 1 bedroom which was great. Big room. Pretty clean. Super comfy bed. Loads of hot water. Daily cleaning was great.
Stayed 4 nights in Nov 2025

4/10 Poor

Jamie

Disliked: Property conditions & facilities, room comfort
Room extremely noisy
Stayed 2 nights in Dec 2025

10/10 Excellent

Tal

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Very helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Kwangyou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 위치도 좋았으며, 숙소 및 청소 서비스도 마음에 들었습니다. 전반적으로 숙소 및 서비스에 만족하였습니다.
Stayed 5 nights in Nov 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you so welcome feels like home away from home
Stayed 1 night in Nov 2025

10/10 Excellent

Krysti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Our river view room was clean and comfortable. Good location, enjoyed the cookies.
Stayed 2 nights in Nov 2025

8/10 Good

Yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall, but I noticed one issue that shouldn’t happen in a four-star hotel: the bedsheet and blanket were not properly cleaned.
Stayed 5 nights in Nov 2025

8/10 Good

Jeremie

Stayed 1 night in Nov 2025

8/10 Good

shunsuke

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely, the room clean and the location is great. The trains can be a little noisy so we did use ear plugs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hesham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff , room was clean and tidy Highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2025

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