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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
Indoor pool
View from property
Free daily buffet breakfast
1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
9320 Poplar Pike, Germantown, TN, 38138
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Change of towels is available on request
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Fairfield Inn & Suites By Marriott Memphis Germantown's great location. During your stay, you'll be close to TPC Southwind. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Baptist Memorial Hospital-Collierville and 5 minutes from Mike Rose Soccer Complex
Fairfield Inn & Suites By Marriott Memphis Germantown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekdays. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Fairfield Inn & Suites By Marriott Memphis Germantown. Free self parking is available.

This Germantown hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jackson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk was great. Jan was just the best hostess. Got the pool going for us. She was just the best.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and always there to assist if needed
Stayed 3 nights in Jun 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every single front desk employee was absolutely genuine, friendly and very helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
The room was comfortable, the bathroom needed some updating (the tub was badly stained.)
Stayed 3 nights in Jun 2025

6/10 Okay

Lien

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenn, Kingwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely good at check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa, CAMILLUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Clean and convenient location.
Stayed 3 nights in May 2025

8/10 Good

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, friendly staff but breakfast missing fruits
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at Fairfield was super from the minute I stepped in the door until I checked out. Ms Jam went out of her way to ensure my room was right across the hall from my daughter and grandson.
Stayed 2 nights in May 2025

10/10 Excellent

Judith, Baton Rouge

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Property very nice and clean . Staff was awesome. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
The most friendly and helpful staff!
Stayed 1 night in May 2025

4/10 Poor

Chanette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t what I expected, the day staff lady was super nice! She was so helpful with my check in and giving me some ideas on places to visit and eat while In Memphis and Germantown. She’s amazing and I can tell she tries to make everyone feel welcome. Now for the bad, my shower curtain was short and water was everywhere when I showered, I immediately asked for a new one and was told a work order had to be submitted. Day 2 no shower curtain, day 3 no shower curtain, day 2-4 no towels or room cleaning, I asked 3 times and finally on day 5 my room was serviced. My room smelled of moisture since I was above the pool maybe, but chlorine after a while can be much. Some staffers could use a little pointers on customer service, not everyone is from Tennessee or the south. I travel often enough to know what good customer service is. This hotel was all that was available due to Memphis in May festivals. Overall this is a beautiful hotel but could definitely use some help in the customer service department as well as the rooms. Had a blast and thanks for having me!! Lastly, the breakfast is amazing.
Stayed 7 nights in May 2025

8/10 Good

Emmett

Travelled with family and small children
They got pool and hot tub working
Stayed 3 nights in May 2025

6/10 Okay

MITCHELL

Travelled with partner
Disliked: Property conditions & facilities
The staff was great and super polite but a lot of the electronic door locks didn't work properly the breakfast had equipment that didn't work and while we were there there was some sort of trip going on because the pool had over 20 children in it.
Stayed 1 night in Apr 2025

10/10 Excellent

Polly

Stayed 4 nights in Mar 2025

6/10 Okay

Thabet

Stayed 1 night in May 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

September

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was good. What I didn't like was no privacy shower curtain in the bathroom.
Stayed 1 night in May 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area near Graceland.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl, Paris

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Uinise, slc

Stayed 1 night in May 2025