Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Exterior
Restaurant
Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(93 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(101 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1979 out of 3019 reviews
Rating 8 - Good. 605 out of 3019 reviews
Rating 6 - Okay. 237 out of 3019 reviews
Rating 4 - Poor. 92 out of 3019 reviews
Rating 2 - Terrible. 106 out of 3019 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here back to back at this property. Love it here. Great looking Hotel inside and out. Amazing places to eat all around and near by. I will return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considero que podrían mejorar la calidad de los colchones y sus bases ya que son ruidosos y se mueven mucho, asimismo el mantenimiento de su grifería deja mucho que desear
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente gracias
Stayed 1 night in Sep 2025

8/10 Good

Wilfrido R, Edina

Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service, convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 2 nights in Sep 2025

10/10 Excellent

PAULINO

Stayed 3 nights in Sep 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location on the reforma
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice people..everyday room clean perfectly. Love ❤️
Stayed 9 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Open the pool bar at twice a week. Better pillows, they are very lumpy and not comfortable. USB and usb-c ports in the rooms. The curtains actually close and keep the room in darkness! That is rare! Good, clean rooms. Very nice hotel, very friendly and helpful staff. Hector-bellhop, was excellent. Breakfast was very good. We will return. Thank you!
Stayed 7 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! In the heart of the city close to everything, the staff is super friendly and helpful. The room was nice and beds comfortable. Amazing! Will be coming back!
Stayed 3 nights in Sep 2025

6/10 Okay

JUAN

Business traveller
Disliked: Property conditions & facilities
My room ugly all-around
Stayed 1 night in Aug 2025

6/10 Okay

Paulo

Travelled with group
Liked: Staff & service
The hotel is in a great location. However, the hotel is old and needs a renovation (specially the bathrooms). If you don't want to spend money on the hotel but want a great location I would recommend staying here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eloy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I usually stay here when I visit CDMX.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Gerardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Arlenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean the staff working there was always willing to help with anything that guests might need.
Stayed 5 nights in Sep 2025

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights and loved it. Great location and easy to walk to all surrounding areas (Roma, etc). We will stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

Gerardo

Stayed 3 nights in Sep 2025

10/10 Excellent

Katia Evelyn Rubio

Stayed 1 night in Sep 2025

10/10 Excellent

carlos alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2025

8/10 Good

Araceli

Business traveller
Liked: Room comfort

Well located but old

It was clean bu dirty carpet and smells of something
Stayed 1 night in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness
We have stayed in many hotels along reformation... savilla is average at best and could use some room and amenity upgrades...
Stayed 3 nights in Sep 2025

4/10 Poor

Guillermo

Business traveller
Disliked: Property conditions & facilities, room comfort
Very old hotel, beds too old and not to comfortable, lobby area very dark.
Stayed 4 nights in Aug 2025