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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Lobby
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    ‪2 min walk‬
  • Duck Commander
    ‪3 min drive‬
  • West Monroe Convention Center
    ‪4 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

View all photos for Two queen beds

In-room safe, desk, blackout curtains, iron/ironing board

Two queen beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, One King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,005 reviews
The price is €93
includes taxes & fees
7 Sept - 8 Sept
La Quinta Inn & Suites by Wyndham West Monroe

About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn West Monroe. During your stay, you're just a quick walk from Ike Hamilton Expo Center. Features include a restaurant, a gym and a bar.
  • Enjoy American cuisine while dining at Garden Grille and Bar
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Ike Hamilton Expo Center and 10 minutes on foot from Restoration Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The business-friendly Hilton Garden Inn West Monroe also features a fitness centre, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star West Monroe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Garden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell was so bad. The hallway carpets were so dirty the room had pee in the toilet the desk chair had never been washed or dusted and the mirrors were not clean . Went to dinner and came back to hotel and of course my key didnt work. I will never stay at a hilton and couldnt do nothing because i had booked third party
Stayed 1 night in Jun 2025

6/10 Okay

Anndrea

Travelled with family
Liked: Staff & service, amenities
the property was close to restaurants and other amenities. Since it was a Hilton, I would have assumed the building and rooms would have been in better condition. It could use an update. Other wise it was fine.
Stayed 1 night in May 2025

6/10 Okay

Cory

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Bath tub was filthy and stained
Stayed 1 night in May 2025

2/10 Terrible

Denise

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was horrible! We’ve stayed at a number of Hilton Garden Inns and have had great experiences. This one however was dirty and falling apart. The water was brown (which the staff said was because of the city?), so had to use bottled water to brush our teeth. The plumbing was bad and it took a long time to get hot water, dirty furniture and carpets in the hallway and room, air conditioning broken in the lobby, monument sign in front of the property was laying on the ground, rusty tub, heavy “skunk weed” smell in the hallway and the bar and restaurant were sub-par as compared to other Hilton Garden Inns. I should have paid more attention to the previous reviews. I would not recommend the hotel at all, in fact Hilton should close this location!
Stayed 1 night in May 2025

8/10 Good

Nathaniel

Stayed 1 night in May 2025

10/10 Excellent

Melanie, Frisco

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t work, water came out of the faucet yellow, front desk staff was rude. Laundry facilities did not work, and a dog in the room next to me barked the entire time I was there. Hands down worst Hilton I have ever been to.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closeness to the interstate, rusty bath tubes
Stayed 3 nights in May 2025

10/10 Excellent

Jarrett

Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Room was dirty. Shower had mildew/mold. Towels had a funny, not clean, smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shelton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be operating in the current condition of the building. Leaky HVAC, bugs falling out of the vents on to beds, rusted showers, poor quality control & maintenance, pee stains on the mattresses with no zipper covers, stained linens, musty, moist air in the rooms, broken A/C, NO TOWELS OR WASHCLOTHS... the list just kept growing. This needs to be shut down for renovation. It is a disgrace to the Hilton brand.
Stained, worn furniture
Rusted bathtubs with paper/stickers covering
Stained, worn furniture
Poor maintenance
Stayed 2 nights in Apr 2025

6/10 Okay

Marilyn

Travelled with family
Liked: Staff & service
The bath water was brown. One elevator was broken. Shower head was leaking. Dog was barking.
Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff , close to everything

6/10 Okay

Girishwar, Lewis Center

Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Girishwar Arumugham, Lewis Center

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and can use an upgrade . The carpets are really dirty , for the money that they are charging. The staff are super nice . Safe and Easy access to highways .
Stayed 3 nights in Apr 2025

6/10 Okay

olivia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Oleus Chevalier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Dusty

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

KENDRA

Stayed 2 nights in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

8/10 Good

John M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new. What you would expect from a newer Hilton property
Stayed 1 night in Feb 2025