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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Exterior
Lobby
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Place, Ike Hamilton Expo Center
    ‪2 min walk‬
  • Place, Restoration Park
    ‪11 min walk‬
  • Place, Cinemark Tinseltown West Monroe 17
    ‪2 min drive‬
  • Airport, Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, One King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 3

One-Bedroom Executive King Suite

  • Sleeps 4

Junior King Suite

  • Sleeps 4

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Suite With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds

In-room safe, desk, blackout curtains, iron/ironing board

Two queen beds

7.0 out of 10
Good
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn West Monroe. During your stay, you're just a quick walk from Ike Hamilton Expo Center. Features include a restaurant, a gym and a bar.
  • Enjoy American cuisine while dining at Garden Grille and Bar
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Ike Hamilton Expo Center and 10 minutes on foot from Restoration Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The business-friendly Hilton Garden Inn West Monroe also features a fitness centre, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star West Monroe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Garden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Reviews

Hilton Garden Inn West Monroe Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1007 reviews
Rating 8 - Good. 242 out of 1007 reviews
Rating 6 - Okay. 145 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

Reviews

6/10 Okay

Tim

Business traveller
Quiet, I slept well Dirty, rusty bath tub Old food in fridge from previous guest Carpet is dirty and smelly
Stayed 1 night in Sep 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy parking towing a u-haul.
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would upload pictures if I could. The water was brown, and the chair in our room was not dirty, it was filthy. These two things alone made it seem like everything was dirty. The room was out of date by electronic charging standards. There was no coffee in the room, although there was a coffee maker. We will not be staying at this property again, and do not recommend it. However, the front desk staff, all staff actually, were very nice and the room was cool.
Stayed 1 night in Aug 2025

4/10 Poor

Vernon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Initial room smelled like wet dog. Second room wasnt smelly but room quality compared to other properties co-located was below norm as for standards. Overall appeared below "Hilton" standards. Property definitely dated.
Stayed 2 nights in Aug 2025

2/10 Terrible

DeAnna

Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cody

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms for me and a co-worker. We checked in and were only in our rooms for a short period of time before heading to dinner. On our way out to dinner, my co-worker requested a new room due to finding stained pillows, facial hair in the sink (as if someone shaved), and bobby pins/hair ties all over the floor. She was upgraded to a junior suite because there were no more regular king rooms, but she did not get into the suite until after dinner. At the time, I went in with her to find an extreme mold type smell, more bobby pins on the floor, a rusted out tub/shower, and once I left she sent me a picture of toe nails found on the floor. Back in my room, I too found that I had a rusted out tub/shower but then I stepped on something the size of a quarter that was wet and slimy. I was barefoot so it grossed me out. While taking a picture of it, I stepped on another similar substance by the bed. I backed up to look at it and saw something under the bed. I took a picture, and this time the flash went off. The first two substances looked like maybe greenbeans mushed together and then the last substance looked like maybe chewed up meat and something white. It was disgusting and at that point, we packed our bags and left. We maybe spent a total of 45 minutes in either room.
Found on floor right under bed
Stepped on barefoot- next to bed.
Stepped on barefoot- middle of room
Toe nail clippings on floor
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Carla

Stayed 1 night in Jul 2025

6/10 Okay

Keli

Travelled with partner
There was no ev charging even though the website said there was.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and in disrepair, but staff was friendly.

The room was so dirty and in disrepair. Bed was uncomfortable and the hallways smelled. Bathroom had gross stuff on the side, a dead spider in the corner on the countertop, and the A/C was literally cracked open. It worked but just kind of highlighted how run down the place is. Staff was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Corrie Johnathon

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Nice hotel!
Stayed 2 nights in Jul 2025

4/10 Poor

Cornelius, Belton

Liked: Staff & service
No comment
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No switch to turn on bathroom fan
Stayed 1 night in Jul 2025

4/10 Poor

L Troy

Travelled with family
Disliked: Cleanliness
It was close to the event we were attending. Property itself was not an 8/10. I’m not sure why it would be rented in the condition it was in. Very unsatisfactory.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C wasn’t the best, flat pillows. We were charged twice for breakfast, once when we made the reservation and again when we went down to eat!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dontishia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work and roaches on the wall.
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell was so bad. The hallway carpets were so dirty the room had pee in the toilet the desk chair had never been washed or dusted and the mirrors were not clean . Went to dinner and came back to hotel and of course my key didnt work. I will never stay at a hilton and couldnt do nothing because i had booked third party
Stayed 1 night in Jun 2025