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Hyatt Place Mystic

3.0 star property

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Photo gallery for Hyatt Place Mystic

Property grounds
Marina
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
224 Greenmanville Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪5 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Place, Mystic Seaport
    ‪19 min walk‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Double Beds

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (High Floor 2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 2 Double Beds)

8.8 out of 10
Excellent
(60 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (High Floor 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 1 King Bed)

9.2 out of 10
Wonderful
(65 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Mystic

Hotel with free parking, 5-minute walk to Olde Mistick Village
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Mystic offers 79 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Hyatt Place Mystic's great location gets high marks from our customers. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Within a 10-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Dogs welcome for a fee
Hyatt Place Mystic offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 752 square feet (68 square metres) and includes conference space. The business-friendly Hyatt Place Mystic also features concierge services, express check-out, and an ATM. Self parking is free.

This 3-star Mystic hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Mystic has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 14 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 11 April and close on 13 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 813 out of 1149 reviews
Rating 8 - Good. 222 out of 1149 reviews
Rating 6 - Okay. 57 out of 1149 reviews
Rating 4 - Poor. 32 out of 1149 reviews
Rating 2 - Terrible. 25 out of 1149 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Stayed 1 night in Aug 2025

10/10 Excellent

MindyK.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return here

Great family friendly hotel. Quiet at night. Outdoor Pool open til 10 pm Spacious and clean
Stayed 1 night in Aug 2025

4/10 Poor

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

I asked for the room to be cleaned and the cleaning person said that it was already completed, which it was not. I needed to request for more toilet paper and towels. I called early in the day to request an early check in and not one room was available, this has never happened in the any of my travels. We were always permitted to check in even if it was 30minutes early and this was not an option here. They said there was a restaurant, which there was not you could Order food but no restaurant on site, very misleading! I would not come back again nor would I recommend this hotel to anyone.
Stayed 2 nights in Aug 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, room was nice and big. Lots of families with young children and some guests brought dogs so not as quiet as we had hoped. Otherwise excellently situated for exploring Mystic.
Stayed 3 nights in Aug 2025

6/10 Okay

Donna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The location is convenient to all attractions. On the negative side, breakfast was an upcharge and boringly the same all four mornings. Our bed quilt had two tears and was leaking feathers, and the top sheet had a black stain. The deadbolt did not work. Repairs to the grout in the shower stall were sloppy. The full-length mirror had handprints (or paw prints) on the bottom third. The bed was very high, and I had to use the ice bucket as a stool. For our $300+/night we expected perfection but found the experience to be less than expected from a Hyatt.
Stayed 4 nights in Aug 2025

8/10 Good

maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great room. Disappointing bar and food
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. A little tough to drive leaving as traffic is awful but walking is just fine to the local area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night and hung out in the Mystic area for the weekend. The hotel was very clean and the entire staff there were all friendly and welcoming. It is walking distance to Old Mystic Village and food places. We will definitely stay here again when in the area. We had a great experience.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wan H, Staten Island

Room was overall clean but Toilet wasn’t very clean. Iron has a strong chemical smell when turned on
Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Amenities
Wonderful stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam, Tenafly

Stayed 2 nights in Aug 2025

4/10 Poor

Katharina

Travelled with family
Disliked: Staff & service
Totally overpriced for a place with no service . The room was noisy. We heard every move in the hallway.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very solid. We were only there for one night. Would return or book a another Hyatt property.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Hyatt prior to our trip to Martha's Vineyard. Safe, quiet, clean, and located next to several great restaurants and the Mystic Aquarium.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Staci

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Daenna

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Hyatt Place Vacation

The staff were not very friendly. We had to ask multiple times for towels and blankets as there were 4 of us and the room didn’t have enough. We stayed for 3 nights and never replenished coffee or clean cups or towels.
Stayed 3 nights in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested non-allergic pillows, and delivered more feather pillows. Coffee machine in room did not work and no decaf in lobby. Further from mystic village than described.
Stayed 1 night in Jul 2025