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Hotel Kokusai 21 Nagano

3.5 star property

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Photo gallery for Hotel Kokusai 21 Nagano

Interior
Premium bedding, desk, soundproofing, free WiFi
Outdoor wedding area
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Agata 576, Nagano, Nagano-ken, 380-0838
  • Place, Kitano Cultural Center
    ‪4 min walk‬
  • Place, Nio-mon Gate
    ‪12 min walk‬
  • Place, Zenko-ji Temple
    ‪17 min walk‬

Room options

View all photos for Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing | Premium bedding, desk, soundproofing, free WiFi

Single Room, Non-Smoking, South Wing

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Double Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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21 Jun - 22 Jun
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About this property

Hotel Kokusai 21 Nagano

This hotel features 4 restaurants, a conference centre and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and dry cleaning.
Hotel Kokusai 21 Nagano offers 148 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Hotel Kokusai 21 Nagano. During your stay, you're just a quick walk from Gondo Shopping Street. You'll find features such as free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Dining options include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Within a 10-minute walk of Gondo Shopping Street and Kitano Cultural Center
There are 4 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Kokusai 21 Nagano. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Kokusai 21 Nagano has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (JPY 1,000 per stay; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 per person
  • 4 restaurants
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 1000 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 255 reviews
Rating 8 - Good. 96 out of 255 reviews
Rating 6 - Okay. 19 out of 255 reviews
Rating 4 - Poor. 6 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room; great staff, breakfast and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful at securing restaurant reservations.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nischal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room amenities and room size. Very convenient shuttle bus service. Extremely helpful hotel staff made our stay hassle free.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel in need of renovation. Rooms are outdated.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, convenient location, helpful staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and efficient at check in and check out.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, nice breakfast and comfy beds
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great town. Great hotel with spacious room.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

KIM BENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of its way to help as we had some problem with room heating
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sheng Chang

So so
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Nice hotel with a frequent bus shuttle to the station and temple
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Paul W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Kokusai 21

Our stay at Kokusai 21 was great. The staff are helpfull and accomadating. The premises is immaculately kept, Location is walking distance to Zenkoji temple and a short bus trip to Nagano station ,
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alaura

Liked: Cleanliness, property conditions & facilities
My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Stayed 2 nights in May 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 1 km from railway station so walkable. Room spacious and well equipped.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gennadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

waiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024