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Marillen Hotel

3.0 star property

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Photo gallery for Marillen Hotel

Snow and ski sports
Breakfast and dinner served
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
4075 Hokujo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Place, Happo-one Adam Gondola
    ‪3 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪6 min drive‬

Room options

View all photos for Triple Room (Slope side)

In-room safe, desk, cots/infant beds, free WiFi

Triple Room (Slope side)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room (Forest View)

In-room safe, desk, cots/infant beds, free WiFi

Triple Room (Forest View)

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Forest View)

In-room safe, desk, cots/infant beds, free WiFi

Double Room (Forest View)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Slope side)

In-room safe, desk, cots/infant beds, free WiFi

Double Room (Slope side)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Quad Slope side)

In-room safe, desk, cots/infant beds, free WiFi

Room (Quad Slope side)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Quad, Forest View)

In-room safe, desk, cots/infant beds, free WiFi

Room (Quad, Forest View)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Marillen Hotel

Ski into Marillen Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access.
Marillen Hotel offers 15 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Marillen Hotel, you're just a quick walk from Happo-one Adam Gondola. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski-in/ski-out access and downhill skiing
  • Steps from Hakuba Happo-One Ski Area and 5 minutes on foot from Happo-one Adam Gondola
  • Free train station pick-up, train station drop-off and local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Ski-in/ski-out access, a terrace, and a vending machine are also featured at Marillen Hotel. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakuba hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Downhill skiing
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 April and 15 December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 4500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 4500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Marillen Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marillen Hotel Hakuba
Marillen Hakuba
Marillen Hotel Hotel
Marillen Hotel Hakuba
Marillen Hotel Hotel Hakuba

Marillen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Pristine location at the bottom of the beginners slope. Staff and owners are very lovely and helpful. Beds and blankets were fantastic.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! We loved our stay so much that we are going to visit again at a time we can stay at this hotel! The rooms were clean and comfortable, the slopes were right at the doorstep with a ski school for kids and sledding too. Transportation was available to take us to dinner at other places. The restaurant on site was exceptional, the breakfast was so good each day and then we had dinner with live music and had the most wonderful night. Highly recommend!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful, cozy, lovingly managed inn right on the slopes of Happo-One. Ski-in/ski-out access with a dry room to store gear in the basement. Fantastic German restaurant on the first floor, serves filling and delicious set breakfast daily that was included with our booking, and we had excellent dinners there two nights during our stay. Limited hours for lunch (disappointed they were closed for lunch on certain weekdays, but not sure if that is due to COVID or just their standard operations). The room we stayed in was large and comfortable, included a couch, and had a beautiful view of the slopes; it was much larger than other Japanese hotel rooms we have stayed in at similar price points. One of our favorite things about the room was the *actual* king size mattress, rather than 2 twins pushed together with a large sheet fitted over them (again, typical of other Japanese hotels we have stayed in). The one very minor complaint we had is the bathroom didn’t have a Japanese warmed toilet seat and bidet. Overall, there are so many features in this hotel that really make it a unique and welcoming place. The restaurant is decorated with the owner/manager’s personal family possessions from Germany, and the staff are genuinely friendly and invested in your experience. On a sunny afternoon after skiing, we sat out front on the benches and sipped draft beers while chatting with the manager and watching skiers pass by. This place is truly special and not your conventional hotel.
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super cozy, delicious food, amazing location

Amazing breakfast and dinner at the hotel, amazing views of the mountain, and the location is perfect: you can honestly ski right to the hotel entrance from the Happo One slopes. The owners and staff are super friendly too.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We had a fantastic stay at Marillen! Truly a great place to stay while in Hakuba. Ski-in/out made it ultra convenient for the slopes, apres-ski drinks on the terrace every afternoon was great, and the food at Bernd's Keller was outstanding. Will absolutely be staying here again!
Stayed 3 nights in Feb 2021
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, rustic, classic. A European chateau ski in/ski out. Large room, simple bathroom, heated equipment room for warm and toasty boots in the morning. Naoko and Bernd were outstanding and run this hotel like a small bed and breakfast with all the personal touches! By far, were it not for them, this would be an average hotel. Absolutely eat at the hotel restaurant for dinner at least one night - our family of four all chose different entrees and they were all outstanding!
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ski in/ ski out location on 1 of HappoOne red/bluetrail is great. The owners Bernd and Naoko are friendly and super helpful. Our room on level 2 & hotel has no lift, so the multiple walks up&down our room, esp after a full day skiing were exhausting. Face basin and shower share the same water control, bathroom & toilet were together so only 1 person can use at a time. The bad experience came from 1 junior waiter forgot to get some guests to sign for their apres ski bill, approached me asking if it was mine, which table i was sitting at etc, to which i said no, because I had signed mine earlier that afternoon. However, the events following that appeared he still doubted me & keeped reminding me to "sign for any coffee order you might have made", "pay for your food now at the cashier" (instead of adding it to room bill which I sign at end of session before i leave). An experience staff would have easily came to the conclusion that a family of 2 adults&2 kids, within 2.5 hours apres ski window, couldn't possible ate 2 serves of garlic bread, 2 fish&chips, 2 hot chocolates, 2 cocktails, 2 beers, then went on to consume 4 meat pies and a few other dishes and drinks which appeared on unsigned invoice. It was rathe insulting to me that he obviously implied that other bill was mine. This ruined my 7-day stay experience
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful boutique hotel, where both the owners and staff did that bit extra to help make our stay more enjoyable. The food was delicious and our room was warm and comfortable. We had a fabulous time at Marillen.
Stayed 9 nights in Dec 2018
Verified

10/10 Excellent

Ma Teresa

Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

TAKANAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

SHOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021