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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Lobby sitting area
Point of interest
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(171 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Broadway)

Room amenity

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(183 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Roll-In Shower)

Room amenity

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(30 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Room amenity

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, 5-minute walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level, cleanliness and overall comfort
  • Just a 5-minute walk from Madison Square Garden and 9 minutes on foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Reviews

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1416 out of 1978 reviews
Rating 8 - Good. 402 out of 1978 reviews
Rating 6 - Okay. 101 out of 1978 reviews
Rating 4 - Poor. 27 out of 1978 reviews
Rating 2 - Terrible. 32 out of 1978 reviews

Reviews

10/10 Excellent

Liza

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always nice and attentive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jeff from CT

In town for three days with my children. Great area for shopping and dinner, had a great time will stay here again soon
Stayed 2 nights in Aug 2025

8/10 Good

DeArchie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and kind. The welcome Champagne was a nice gesture.
Stayed 2 nights in Aug 2025

8/10 Good

Pascale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was nice and access to transportation was easy. Overall it was just what was needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Ralph

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Jonathan

Stayed 4 nights in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was very clean but air conditioner would not lower h
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Shamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

kwok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is very great and feel safe to walk around at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Warda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.Comfortable.
Stayed 14 nights in Jul 2025

10/10 Excellent

Xavier

Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of four

Family of four, stayed 4 nights. Great location near MSG. Went to a concert in NJ, hotel is near the tunnel. Service was great, friendly staff, polite, kind, and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

siraj

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was very good.
Stayed 6 nights in Jun 2025

10/10 Excellent

Evren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Times square and main attractions
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing first NYC experience

The hotel was clean and updated. The staff was super friendly and helpful. It was a perfect location for a Broadway show and concert at MSG. Easy walk or Uber to everywhere we wanted to go. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great !! Always smiling and spoke to us coming and going from the property
Stayed 4 nights in Jul 2025

10/10 Excellent

Cloey

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently stayed at the Crowne Plaza HY36 and overall had a good experience. The staff was incredibly friendly and very accommodating throughout our visit—they made check-in smooth and were helpful with all of our needs. The hotel itself was clean, modern, and comfortable. However, one downside was the immediate area surrounding the hotel. There was a noticeable presence of homelessness right next to the building, and unfortunately, the street often had a strong smell of urine but thats a lot of the streets. While this isn’t directly the hotel’s fault, it did impact the overall atmosphere when coming and going. That said, once inside the hotel, the experience was positive, and the service stood out. If you’re looking for great hospitality and don’t mind the challenges of Midtown’s street environment, this hotel is a solid choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to NYC a few times now, and this is by far the most quiet and clean hotel, which is very important to me. The employees were super personable and helpful. The attached restaurant, Burgerology, had yummy food and drinks. The hotel was centrally located, so it was easy to walk to Broadway for our show and Madison Square Garden for our concert. All around great experience, and will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, new and great location
Stayed 1 night in Jul 2025