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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Lobby sitting area
Point of interest
Restaurant
Restaurant

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Room amenity

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Room amenity

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(165 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(176 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Broadway)

Room amenity

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(30 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Even Hotel New York - Times Square South by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1100)
The price is €310
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Even Hotel New York - Times Square South by IHG

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, a quick walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level, overall comfort and cleanliness
  • Just a 5-minute walk from Madison Square Garden and 9 minutes on foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1380 out of 1952 reviews
Rating 8 - Good. 407 out of 1952 reviews
Rating 6 - Okay. 101 out of 1952 reviews
Rating 4 - Poor. 29 out of 1952 reviews
Rating 2 - Terrible. 35 out of 1952 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Edwin, Houston

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Amenities
Nice folks at the front desk, great service. Very clean rooms and allowed us a late check out in a date of departure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael, Bethpage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and enjoy returning when possible. In our most recent trip, we returned back to the hotel late and front desk was able to get us 2 wine glasses for the room. We appreciated this as we don’t want to drink wine out of plastic cups. Also, I arrived at 2:30pm, and had a quick & easy check-in with our room available. Thank you Crowne Plaza.
Stayed 2 nights in Apr 2025

8/10 Good

Terri-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, roomy, clean, great staff- overall great! Yuri was the front desk person we dealt with most. He was great, as were the others and the bellman!
Stayed 3 nights in Apr 2025

8/10 Good

Saad Ali

Travelled with family
Liked: Cleanliness
Overall the experience was good but the rooms are small and outside of the hotel, too much trash and noise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Khanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staffs were welcoming, the convenient location makes it a not very quiet area, we heard someone playing drums at 12am on a friday night
Stayed 3 nights in Apr 2025

10/10 Excellent

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay for our first trip to the city. Close enough to everything in Midtown.
Stayed 3 nights in Apr 2025

6/10 Okay

Liangjie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No power in the room after turning lights off at night. Reported to the engineering team, but they could not fix it. No water in the room, everyone needs to get to the level 6 and get into the gym to refill your water bottle, unless you are willing to pay $4 per bottle at the front desk. Location is great tho.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2025

10/10 Excellent

Zahira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was wonderful. The staff is so kind and quick to accommodate any of your needs. We had an early flight come in at 8am but were able to get our room right away! The location is also great, 5 minute walk to the subway making it easy to get to uptown or downtown. 10/10, no complaints!
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles, San Francisco

Stayed 5 nights in Feb 2025

2/10 Terrible

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the property they add an extra charge of $29, not fair, very disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

walter

Stayed 6 nights in Apr 2025

6/10 Okay

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service
Paid circa $1,200 per night (ouch!) for a suite, which had a king and a pull-out sofa. The only thing that made it more than a standard room was the fact it had a second toilet. The mattress on the pull-out sofa was miserable. It was an old coil spring with no padding, so it very literally felt like sleeping on a chain link fence (ouch!). Or imagine sleeping on a box spring. You simply cannot charge a price like that and then provide a sleeping surface like that. On the positive end, the location was very convenient to NYPenn and all of the staff were very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alana

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and central location

Hotel is located in a convenient location near both Penn station and Port Authority. Lots of restaurants nearby. Staff was friendly, room was a decent size and bed was comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful (especially Yoni). Hotel was in a good location and close to transport
Stayed 3 nights in Feb 2025

10/10 Excellent

Rahmel

Stayed 2 nights in Mar 2025

10/10 Excellent

PATRICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the hotel. Great central location with plenty of food options within walking distance. There's a nice burger restaurant and bar attached to the property also. Staff are fantastic and the place is in excellent condition. My only criticism is that I found the double beds to be too small compared to other hotels.
Stayed 2 nights in Mar 2025