See all properties

Tru By Hilton Norfolk Airport

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Fitness facility
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪6 min walk‬
  • Norfolk Botanical Garden
    ‪7 min drive‬
  • Norfolk State University
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Spark by Hilton Norfolk

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 192 reviews
The price is €96
includes taxes & fees
8 Sept - 9 Sept
Spark by Hilton Norfolk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness centre, coffee/tea in common area, and express check-in. Free self parking is available.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 533 reviews
Rating 8 - Good. 132 out of 533 reviews
Rating 6 - Okay. 36 out of 533 reviews
Rating 4 - Poor. 21 out of 533 reviews
Rating 2 - Terrible. 23 out of 533 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The TV service was disappointing there were very few channels to watch! The outside location around the hotel was very concerning around 11:30pm with loud dirt bikes driving around and police cars and their lights everywhere!! I actually felt the need to leave the hotel and went to the Naval hospital and slept in my truck so i could have a safe and quiet sleep for a 5AM work day start! The breakfast was amazing and the staff were great! The check in and out times are better than all the hotels!
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

8/10 Good

Frizet

Liked: Amenities, property conditions & facilities
Overall the stay was great! The floors in the room needed a little more attention, such as a good sweep and mopping but otherwise no complaints. I would definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great rooms were comfortable and breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Shahid, North Bellmore

Business traveller
Disliked: Cleanliness
Dirty room , bed smell don’t recmanded any bady
Stayed 1 night in May 2025

10/10 Excellent

Kato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, kind customer service folks, lovely room, and closer to restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great besides beds are hard and say it’s a queen size but seems to be a full
Stayed 1 night in May 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Lovely breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband is very particular and commented more than once how clean the rooms were!
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosita

Stayed 1 night in May 2025

10/10 Excellent

Robbin

Stayed 1 night in May 2025

10/10 Excellent

Walter

Stayed 1 night in May 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

My stay was very comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

10/10 Excellent

Arturo

Stayed 1 night in May 2025

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of large trucks anda new hotel going up so lots of construction. Will all be gone in a few months so no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Damita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close within walking distance. My stay was wonderful.
Stayed 2 nights in Apr 2025

4/10 Poor

Judith

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It’s not the chain of Tru, it was how rude we were treated at check in. The hotel was not full at all yet she initially gave us a room on the first floor, which we realized was not far from the rec area where an active game of pool was being played and it was loud. I asked if we could be moved to a higher floor and there was quite a bit of heavy sighing, eye rolling and the “you should have told me before I gave you your key” (??). Not like she was too busy to switch us. So she moved us up one floor next to the elevator. We were very kind and pleasant and for some reason she just seemed highly irritated to accommodate us. The room was fine. But I could go to a Fairfield for the same price and have a much nicer room. The only positive thing (positive or negative) is it’s in a parking lot of a strip mall with several nice places for take out or to eat. It’s close to an outlet mall and easy access to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Dany

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025