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Tru By Hilton Norfolk Airport

2.5 star property

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Photo gallery for Tru By Hilton Norfolk Airport

Free daily continental breakfast
Lobby
Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Lake Wright
    ‪2 min walk‬
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Virginia Wesleyan University
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

View all photos for 2 Queen Mobility Accessible With Tub 2 Queen

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

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About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, 5-minute walk to Norfolk Premium Outlets
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness centre, coffee/tea in common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 659 reviews
Rating 8 - Good. 153 out of 659 reviews
Rating 6 - Okay. 43 out of 659 reviews
Rating 4 - Poor. 26 out of 659 reviews
Rating 2 - Terrible. 23 out of 659 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Tru by Hilton … love it! Very impressed! Great room and excellent location ! Also very convenient to the Norfolk airport! Will definitely try and stay at one of these properties again!
Stayed 1 night in Oct 2025

10/10 Excellent

Gary Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel chain. Clean. Good breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Exactly what we were looking for in a quick overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas, Kill Devil Hills

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean property, very convenient to the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Surina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, free parking
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at TRU by Hilton. Checking in and out was a breeze, breakfast was good and the yogurt and pancake machines were really cool. The hotel itself was quiet and the room was clean, beautiful and modern. We will be staying there again!
Stayed 1 night in Oct 2025

4/10 Poor

Dakota

I booked for a single king size bed and they have us 2 doubles , this was not convenient with the baby . We got bumped somehow
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to shopping, eating, and airport
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Very clean and friendly service.
Stayed 1 night in Sep 2025

8/10 Good

Mariam

Business traveller
Liked: Amenities
Friendly and helpful staff. Hot drink section needs regular checks as drinks go cold for hours at a time. Otherwise, it was a relaxing stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best trip ever!!!

Everything was perfect no complaints
Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Stayed 1 night in Sep 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Melisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Delancey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place.
Stayed 1 night in Sep 2025

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We had a quick overnight trip. Room was big, very clean and the beds were so comfortable. The location is great, did a little shopping at the outlets. Staff was very friendly. If I was in the area again I would definitely stay here.
Stayed 1 night in Sep 2025

8/10 Good

Scott

Stayed 2 nights in Sep 2025