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Tru By Hilton Norfolk Airport

2.5 star property

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Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby
Lobby
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Norfolk Botanical Garden
    ‪7 min drive‬
  • Place, Norfolk State University
    ‪8 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

View all photos for 2 Queen Mobility Accessible With Tub 2 Queen

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

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About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness centre, coffee/tea in common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 570 reviews
Rating 8 - Good. 141 out of 570 reviews
Rating 6 - Okay. 36 out of 570 reviews
Rating 4 - Poor. 23 out of 570 reviews
Rating 2 - Terrible. 23 out of 570 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Stayed 1 night in Aug 2025

8/10 Good

Sahara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had worked late one night and asked if I could check out late so I could sleep. Was told by the night staff to speak with the manager in the morning. I set an alarm called down in the morning to be told " we dont have a manager like that" " we dont do late check out" and thry hung up not letting me say anything back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place love every bit of it will recommend this place I will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and all the other staff are friendly and helpful with with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Staff is friendly, hotel and room are nice, clean, and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but very quiet and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Dulani

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean updated property . Plenty of parking .
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Business traveller
It was a decent hotel that was sufficient for a quick visit for a business trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Khaled

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Eric

Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANGJEANETTE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good! Wish it had a pool that would really be nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Knequila, Valdosta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a clean and inviting environment.
Stayed 1 night in Jun 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and wonderfully maintained. The breakfast was delicious!
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth, Lake Charles

Clran
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff are not professional
Around the pool
Buffet was excellent
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Disliked: Property conditions & facilities
We have always stayed in Hilton hotels and will continue our stay there, but never again in this hotel The staff acted like they were doing customers a favor. The worst experience we have ever had
Stayed 1 night in Jun 2025