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Hotel La Joya Tulancingo

3.5 star property

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Photo gallery for Hotel La Joya Tulancingo

Front of property
Property grounds
Garden
Reception
Room service – dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Air conditioning
  • Laundry

Explore the area

View in a map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648
  • Tulancingo Metropolitan Cathedral
    ‪3 min drive‬
  • La Floresta Park
    ‪3 min drive‬
  • Duendes Museum
    ‪43 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed

Premier Double Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Esfera Tulancingo

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, 137 reviews
Hotel Esfera Tulancingo

About this property

Hotel La Joya Tulancingo

Hotel in Tulancingo with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and dry cleaning.
Hotel La Joya Tulancingo offers 61 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tulancingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel La Joya Tulancingo, you'll be close to La Floresta Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 17.7 mi (28.5 km) from Duendes Museum and 20.2 mi (32.5 km) from Basaltic Prisms of Santa María Regla Park
  • Dogs welcome free of charge (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel La Joya Tulancingo. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulancingo hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Joya Tulancingo
Joya Tulancingo
Hotel La Joya Tulancingo Hotel
Hotel La Joya Tulancingo Tulancingo
Hotel La Joya Tulancingo Hotel Tulancingo

Hotel La Joya Tulancingo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 173 reviews
Rating 8 - Good. 64 out of 173 reviews
Rating 6 - Okay. 13 out of 173 reviews
Rating 4 - Poor. 9 out of 173 reviews
Rating 2 - Terrible. 6 out of 173 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service
Stayed 6 nights in Jan 2025

10/10 Excellent

Anselmo

Travelled with family
Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Solangel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberca no climatizada

Excelente servicio, todos muy amables, lo único que no nos gusto es que la alberca no es climatizada
Stayed 1 night in Apr 2024

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Jul 2023

4/10 Poor

JAVIER

Travelled with family
Liked: Property conditions & facilities
We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice amenities

No bad. The hotel was really nice. The room was had a good shower, televisión and heater.
Stayed 4 nights in Jan 2023

8/10 Good

sandra arlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

David, Harbor City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a small town. The rooms are simple. The only frustrating thing is the card key to the door always need resetting. Overall is a good place to stay. The Habanero salsa is great in the restaurant.
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overall clean, food at restaurant was good and service cordial.
Stayed 1 night in Jun 2021

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but...

Place was nice. The wifi was spotty at best. Had to be let in the room each evening because the keycards were not working
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Carmen, LOPEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full size beds were quite small. They were practically twin beds . One bed was very uncomfortable because it was uneven
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a marvelous experience during our stay. Room was clean. Nice pool and garden

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio muy cómodas las habitaciones
Stayed 1 night in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2025

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

teresa

Travelled with family
Liked: Cleanliness, staff & service
Los cuartos son muy oscuros, en general limpio y el servicio es bueno la alberca y jardines descuidados
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo
Stayed 1 night in Feb 2025