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AluaSoul Palma - Adults Only

4.0 star property

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Terrace/patio
Property video
Exterior
Interior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Place, Cala Estancia
    ‪5 min walk‬
  • Place, San Antonio de la Playa Marina
    ‪6 min walk‬
  • Place, Platja de Can Pastilla
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪5 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Sea View (Pool View)

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Double Room, Sea View (Pool View)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Sea View (Frontal)

Double Room, Sea View (Frontal) | View from room

Double Room, Sea View (Frontal)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Sea View (My Favorite Club, Frontal)

Double Room, Sea View (My Favorite Club, Frontal) | View from room

Double Room, Sea View (My Favorite Club, Frontal)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Sea View (Side)

Double Room, Sea View (Side) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View (Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room (Bali Bed, My Favorite Club)

Premium Double Room (Bali Bed, My Favorite Club) | In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room (Bali Bed, My Favorite Club)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

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About this property

AluaSoul Palma - Adults Only

Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a sauna. Change of towels is available on request
AluaSoul Palma - Adults Only offers 138 accommodations with a safe and a hairdryer. Rooms open to balconies. 43-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.
Our customers tell us that they can't get enough of the helpful staff at AluaSoul Palma - Adults Only. During your stay, you're just a quick walk from Cala Estancia. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine at Terra, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Playa de Palma and 14 minutes from Port of Palma de Mallorca
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at AluaSoul Palma - Adults Only such as an outdoor pool, a health club and a sauna.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. You'll have access to the outdoor pool at a partner property.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Terra – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Kentia – This poolside bar serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
My Favorite Club Lounge – On-site lobby lounge. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kentia
  • My Favorite Club Lounge
  • Terra

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 March and close on 15 November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

AluaSoul Palma - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 915 reviews
Rating 8 - Good. 342 out of 915 reviews
Rating 6 - Okay. 95 out of 915 reviews
Rating 4 - Poor. 22 out of 915 reviews
Rating 2 - Terrible. 15 out of 915 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Stayed 6 nights in Jan 2026

2/10 Terrible

MOHAMED

Disliked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Ragnar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordere the room two months to early. 5 minutes after the payment i called and spoke with the hotel. Even after Hotels tried to help me they didnt want to help. Wanted to order two more doble rooms but happy that i didnt. Dont want to leave money in a hotel with so poor custumer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet location. Rooms clean and comfortable. Staff friendly. Breakfast very good with wide variety.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alice

Stayed 2 nights in Dec 2025

2/10 Terrible

Manish

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Location
Stayed 5 nights in Nov 2025

10/10 Excellent

Torbjörn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Julia Martina

Liked: Amenities
Very friendly staff. Great breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ivan Stewart

Travelled with family
Liked: Amenities
Really nice hotel, a lot of nice perks with the 'my favourite club'
Stayed 5 nights in Oct 2025

10/10 Excellent

Agne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence service. Very clean in the public areas. Quiet. Good breakfast and dinner. Perfect location. Free Bali beds-perfect extra for your relax. In 5* hotel inPalma they were charging 40€ for the day.. Not sure why our cards didn’t work for the rooftop terrace. But as we were there just for the day and a half-it didn’t bother us. Definitely recommend this hotel
Breakfast with a view
Sunset from the terrace
Breakfast viw
Stayed 2 nights in Oct 2025

10/10 Excellent

Felim

Liked: Cleanliness
Stayed 7 nights in Sep 2025

10/10 Excellent

John Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..
Stayed 4 nights in Oct 2025

8/10 Good

Shakira

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Santiago, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Siwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly, room clean, overall great experience
Stayed 1 night in Sep 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool only opened at 10am, which felt a bit late for September. The rooms were very clean, and the hotel is perfect for a quick weekend break as it’s so close to the airport. You can see and hear planes, but we expected this, so it wasn’t a problem. Breakfast was fine overall, although the cappuccino didn’t really taste like one. A highlight was the great walk and cycle path right outside the hotel that leads all the way to Palma. We also hired bikes directly through the hotel, thanks to their partnership with a nearby cycle centre. Bike hire 8euros per day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants on property were excellent. The staff were always freindly and helpful. The one and only complaint was the glass shower door leaked to the outside floor. We had to lay towels on the floor to absorb the water after every shower.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it, will be back

I had an amazing week at this hotel. Booked a club room and I would have to say that it was totally worth it! The bali bed on my terrace was an absolute touch. Hotel was clean, service was excellent and big shout out to David on reception who was awesome. Highly recommended to anyone
Stayed 8 nights in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Parking is terrible they should have a ded
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location and extremely helpful staff
Stayed 5 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities

Bed Comfort

During my recent visit to AluaSoul hotel, I was thoroughly impressed by the quality of the food and the highest of customer service provided located in a great area. However, my stay was somewhat marred by the accommodations. The bed in my room left much to be desired; the mattress was torn and lacked the firmness I prefer for a good night's sleep. While the culinary offerings were outstanding, the comfort of the lodging did not meet the same high standards. Overall, I would highly recommend AluaSoul for your stay.
Stayed 5 nights in Jul 2025