6/10 Okay
Andrew
7 Jun 2025
Liked: Cleanliness, property conditions & facilities
Excellent customer service, very clean property with outstanding housekeeping staff and great location to restaurants and proximity to attractions.
Upon check in at 1am I was assigned room 202. Upon entering room, 2 guests were in bed. After awakening guests I immediately closed door, returned to front desk to notify them of their mistake. I was then assigned room 222. Having 4 suitcases I realized that to get to my room the elevator goes up 1 floor, exit the elevator, walk down the hall towards room 114 then go up the spiral stairs to 222. After traveling for over 15 hours all I wanted to do was take a shower and go to bed. NO HOT WATER. I notified front desk after getting a few hours sleep only to be told that the entire building was without hot water and that this should have been brought to my attention upon check in. After returning from visiting attractions and over 2 days without a shower I was happy to hear that we now had hot water. The last night of my 4 nights stay I turned on the hot water pot which resulted in a blown fuse that affected that also affected the TV and the lamp. This issue was corrected in an hour. The room was very small but clean and comfortable. Other than the issue mentioned above my stay at the Hotel George was OK. With the issues I experienced with no hot water, no elevator to room and blown fuse, the amount spent for this 4 nights stay was definitely not worth it. Again, professional customer service and housekeeping staff.
Andrew
Stayed 4 nights in May 2025
