Criterion Hotel Perth

3.5 star property

Choose dates to view prices

Photo gallery for Criterion Hotel Perth

Front of property
Standard Triple Room | 1 bedroom, in-room safe, desk, iron/ironing board
Premier Room | 1 bedroom, in-room safe, desk, iron/ironing board
Reception
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
560 Hay Street, Perth, WA, 06000
  • Hay Street Mall
    ‪1 min walk‬
  • Elizabeth Quay
    ‪5 min walk‬
  • RAC Arena
    ‪15 min walk‬
  • Perth, WA (PER)
    ‪14 min drive‬

Room options

Standard Renovated Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

7.8 out of 10
Good
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

7.2 out of 10
Good
(21 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

Superior Double Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Premier Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Quadruple Room

  • Sleeps 4

Standard Renovated Queen Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Similar properties

About this property

Criterion Hotel Perth

Hotel with a 24-hour front desk, steps from Hay Street Mall
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Hay Street Mall and 7 minutes on foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.

Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 253 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good apart from terrible WiFi access. Staff very helpful
Stayed 2 nights in May 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Convenient location and safe plus staff very nice. The wifi was good in the room we had this time unlike other previous stays. The bed was not as comfortable though and the only way to turn the tv off was by the PowerPoint.
Stayed 1 night in May 2025

6/10 Okay

Belinda

Business traveller
Could be better value for what you get
Stayed 5 nights in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfy nights sleep and clean room. Only fault is the very very bad wifi. We could not use wifi at all.
Stayed 2 nights in May 2025

2/10 Terrible

Yan Ping

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Peter

Disliked: Amenities
The room was ok, the bed was comfortable, tea & coffee making supplies were good. The area is quite noisey & there was too much light getting in through the curtains. The tap fittings in the shower were in poor condition, though the shower worked well & there was plenty of hot water. There is no bar or restaurant. For the price & centeral location, it was satisfactory.
Stayed 1 night in May 2025

8/10 Good

Brian Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly an helpful
Stayed 1 night in May 2025

10/10 Excellent

narelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to all the shopping and transport I was on my own and found things easily. Cheers
Stayed 3 nights in May 2025

8/10 Good

Nimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient and polite and helpful staff
Stayed 1 night in May 2025

8/10 Good

ALLAN

Liked: Staff & service
Basic hotel that was good value. Helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, unfortunately there was a lot of street activity
Stayed 2 nights in May 2025

6/10 Okay

Elissa

Travelled with partner
Liked: Cleanliness, staff & service
Very old property, clean but worn room and bathroom, but functional. Bed comfy and clean, checking in was easy with pleasant staff.
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness
Liked the “original style”, no modern design or gadgets. Convenient location with respect to transportation, shopping and eateries.
Stayed 1 night in May 2025

6/10 Okay

Marcos

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Old and tired TV didn’t work well but staff did all they could to fix but clan
Stayed 2 nights in May 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
The room and facilities in the room were adequate. The building is not a hotel anymore and most of the areas are closed- off it’s realty only an accommodation block at best. I felt the price was excessive for what you were getting, just a bed for the night, also no wifi. Although the location was good there are other places with similar location with cheaper rates.
Stayed 1 night in May 2025

6/10 Okay

Sharyl

Travelled with partner
Liked: Cleanliness, staff & service
Liked the cost and was all that we needed.
Stayed 4 nights in Apr 2025

4/10 Poor

Steven L

Disliked: Property conditions & facilities
Poor quality hotel. Literally stepping over homeless people at the door.
Stayed 2 nights in Apr 2025

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
friendly service but the internet connect not well
Stayed 1 night in Apr 2025

6/10 Okay

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
3 star hotel my a**. Straight out of a horror movie, it's most likely on the lower end of a 2 star rating. Restoration is needed, which will clearly never come. Between the carpet, the walls and the windows I don't know what was dirtier. However, the cleanliness of the ensuite bathroom was on point, as were the sheets.
Stayed 1 night in Apr 2025

6/10 Okay

Charles

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Sambit

Stayed 4 nights in Apr 2025

6/10 Okay

Preamjai

Very convenient specially public transport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Normally stay here whilst in Perth
Stayed 2 nights in Jan 2025