Criterion Hotel Perth

3.5 star property

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Photo gallery for Criterion Hotel Perth

Front of property
Standard Triple Room | In-room safe, desk, iron/ironing board, bed sheets
Premier Room | In-room safe, desk, iron/ironing board, bed sheets
Reception
Premier Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

Map
560 Hay Street, Perth, WA, 06000
  • Hay Street Mall
    ‪1 min walk‬
  • Elizabeth Quay
    ‪5 min walk‬
  • Perth Convention and Exhibition Centre
    ‪10 min walk‬
  • Perth, WA (PER)
    ‪14 min drive‬

Room options

Standard Renovated Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Premier Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Renovated Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Criterion Hotel Perth

Hotel with a 24-hour front desk, steps from Hay Street Mall
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Hay Street Mall and 7 minutes on foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 207 out of 1001 reviews
Rating 8 - Good. 373 out of 1001 reviews
Rating 6 - Okay. 252 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In need of renovation. Good location.
Stayed 1 night in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable. Easy location to cbd. After hours checking excellent
Stayed 2 nights in Feb 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities

Not as Advertised

The room was nothing like the photo & i spoke to the manager who said it was just a guide photo. I then went on to say its very misleading. I should of listened to the comments as the location is great but the hotel is extremely tired and needs revamping.
Stayed 3 nights in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Feb 2025

8/10 Good

Conan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Feb 2025

6/10 Okay

Eve

My deposit was returned 4 days after my stay and it was appreciated
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As most other people who have reviewed this place have said it’s clean but old, staff are friendly if you just want a really cheap bed for the night in the middle of the city it’s great. If you want somewhere nice to stay I would pick somewhere else
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location
Stayed 1 night in Feb 2025

6/10 Okay

Eunice

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room is very small and old. They have only one staff member, the bed is extremely uncomfortable, and too soft in the middle same with the pillow feels old. The only good thing about this accommodation is its central location, allowing you to explore the city on foot. However, be mindful that there is no parking available, and you’ll need to pay $37 at Wilson Parking and walk. It’s not recommended if you’re looking for a comfortable stay or if you have a car. This place is only suitable for those relying on public transport and with if you are in budget.
Stayed 1 night in Feb 2025

6/10 Okay

Kavita

Disliked: Property conditions & facilities
Needs more cleaning and room service. Especially vacuum of carpets
Stayed 2 nights in Feb 2025

2/10 Terrible

Bill

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cameron

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Does the Job

It does the job: the shower was excellent, the beds were comfy, the room was big enough and the tv was good too. Only negative was the stains on the curtains and the slightly outdated carpeting
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The position was very convenient but the parking was difficult even to just check in and leave. I would stay again
Stayed 1 night in Jan 2025

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi pretty poor run down lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Normally try and stay here when lm visiting Perth just so handy to everything …. and with such friendly staff…. Why not 👍
Stayed 1 night in Jan 2025

2/10 Terrible

Rudy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, poor service & terrible interiors

Very old building, cracking walls, damage furniture and old rooms.
Stayed 2 nights in Jan 2025

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities

Going downhill

Would have been a grand hotel in its day, however looks as though there has been no investment in infrastructure in the last 20 years (bald stair carpets etc). Basic, clean rooms for those looking for budget stay
Stayed 2 nights in Jan 2025

6/10 Okay

Andrea

Travelled with partner
Disliked: Cleanliness, amenities
Ok for one night. Day reception good and helpful. Overall hotel needs updating
Stayed 1 night in Dec 2024

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel :-)

Basic but excellent hotel, very clean. Looks a bit dodgy but is actually in an excellent location. Would happily stay here again. Staff are a bit miserable, but then again was only there to sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Milena

Travelled with family
Liked: Cleanliness, staff & service
Would like doonas with covers instead of blankets which have been used by previous people.
Stayed 4 nights in Jan 2025

4/10 Poor

Celina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was staying there before and was okay but this time was dirty, aircon was dripping tv wasn’t working. Shelves weren’t properly closing. Staff was nice though
Stayed 1 night in Jan 2025

8/10 Good

Takashi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right in the city
Stayed 3 nights in Dec 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Excellent location.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024