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Grand Riviera Princess - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Riviera Princess - All Inclusive

Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
Creator video - submitted by Alyssa Knight Studio
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ā€Ŗ4 min driveā€¬
  • Place, Playa del Carmen Main Beach
    ā€Ŗ15 min driveā€¬
  • Place, Xcaret Eco Theme Park
    ā€Ŗ27 min driveā€¬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ51 min driveā€¬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

Room | View from room

Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(227 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(30 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Platinum Suite

Free minibar, in-room safe, desk, blackout curtains

Platinum Suite

7.4 out of 10
Good
(27 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 529 reviews
The price is ā‚¬240
includes taxes & fees
14 Jul - 15 Jul
Grand Sunset Princess - All Inclusive

About this property

Grand Riviera Princess - All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and a safe. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a complimentary water park are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Grand Riviera Princess - All Inclusive 's great beach location. During your stay, you'll be within walking distance of Playa Xcalacoco. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Buffet Verde, one of the property's 10 restaurants and 15 bars/lounges
  • Splash around at the free water park or swim in the indoor and 12 outdoor pools
  • Indulge with facials, hydrotherapy or body treatments at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from Quinta Avenida and 7 minutes from El CamaleĆ³n Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Riviera Princess - All Inclusive , you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 15 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM. The property hosts a free manager's reception daily.
Buffet Verde ā€“ This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mexican Restaurant ā€“ This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Grill Restaurant ā€“ This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Italian Restaurant ā€“ This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Internacional Restaurant ā€“ This theme restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (5,425 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2223 out of 4535 reviews
Rating 8 - Good. 1082 out of 4535 reviews
Rating 6 - Okay. 639 out of 4535 reviews
Rating 4 - Poor. 283 out of 4535 reviews
Rating 2 - Terrible. 308 out of 4535 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families, kids loved it. This is my second time staying at the hotel and Iā€™ll choose it again.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

nicolet

Liked: Cleanliness, staff & service
Pool was great as well as children water park
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities
Beautiful resort
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bryan Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect from everything in playa del Carmen. Everything is a walkable distance and the restaurants across the streets are so good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet had the best coffee I have ever had.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were so much fun got the whole family and the water slides were a blast. The food was delicious and having a pool right in our room was sooo great for a late night swim. Highly recommend it
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness
The pools were amazing !
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Very friendly and helpful staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Bryton

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food overall fun experience
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Renolson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was slow wifi but everything else 5 star. Super friendly staff and great location!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful swim out room. Amazing staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ievgenii

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to visit.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful resort. Even though it was under reservation it was fantastic.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carrie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, food was very good, especially the buffets. Rooms were beautiful. Hard to make dinner reservations. It will look great once all the renovations are complete.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great food compared to other AI weā€™ve stayed at, excellent service and very clean. Not crowded, plenty of pool and beach chairs. Great drinks too.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness
The pool was wonderful!!! House keeping was top not. We loved every thing about the resort.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort. Lots of walking. The shuttle was amazing! Beautiful pools. Wonderful swim up room! Plentiful buffet but specialty restaurants were ok. Lobby Bar was the best!!
Sugey was THE BEST!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room daily, friendly and helpful staff, beautiful view. Great pool options
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The rooms were very clean staff always friendly
Stayed 4 nights in Jan 2026