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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

2 outdoor pools
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
2 restaurants, breakfast served
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Interior

Superior Room

  • Sleeps 4

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 4

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Mezzanine Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Mezzanine Suite

  • Sleeps 4

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 4

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room | Flat-screen TV

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite with Whirlpool and Partial Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite with Whirlpool and Partial Ocean View

  • Sleeps 6

View all photos for One-Bedroom King Suite With Partial Ocean View

Outdoor spa tub

One-Bedroom King Suite With Partial Ocean View

  • Sleeps 4

1 Kg Bed 1 Bedrm Suite Whrlpl/Partial Ocean Vw

  • Sleeps 4

King Mezzanine Room

  • Sleeps 4

2 Double Beds Deluxe Courtyard View

  • Sleeps 4

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About this property

The Fives Downtown Hotel - Curio Collection by Hilton

2 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
The Fives Downtown Hotel - Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, Thai massages or body treatments at The Spa by The Fives
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Quinta Avenida and 7 minutes on foot from Central Square
  • Dogs welcome for a fee (restrictions apply)
The Fives Downtown Hotel - Curio Collection by Hilton offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel - Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mercatto – This restaurant only serves breakfast.
Fives Rooftop – Overlooking the ocean, this restaurant only serves brunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Cantina El Tigre – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Parking on site (USD 18 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults and USD 9.5 to 11 for children
  • Self-parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 728 reviews
Rating 8 - Good. 167 out of 728 reviews
Rating 6 - Okay. 57 out of 728 reviews
Rating 4 - Poor. 27 out of 728 reviews
Rating 2 - Terrible. 38 out of 728 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities
I request a full refund. My stay at The Fives was a horrid experience. The environment felt careless and the service fell far below any standard of hospitality. The staff blocked me from receiving my Uber Eats order for no valid reason. The front desk person spoke to me with complete disrespect. The energy of the place felt hostile. I cancelled my extra night because I refused to remain in a space that treats guests this way. I will never return. The Hilton deserves full awareness of how this property represents itself because it damages the reputation of the brand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Great.
Stayed 4 nights in Nov 2025

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Stayed 1 night in Nov 2025

6/10 Okay

Dawa

Travelled with group
Good staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashton

Stayed 1 night in Nov 2025

10/10 Excellent

kathleen, Manorville

Stayed 1 night in Nov 2025

10/10 Excellent

casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolbar staff are excellent. Seating is comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Stayed 1 night in Nov 2025

6/10 Okay

cory

Travelled with partner
Disliked: Amenities
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
Stayed 2 nights in Oct 2025

8/10 Good

Wei min

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location nice room-in the middle yet a couple 0f blocks from the sound/noise
Stayed 1 night in Oct 2025

10/10 Excellent

Saliel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time there best place
Stayed 5 nights in Sep 2025

10/10 Excellent

George Xavier, Etobicoke

Stayed 5 nights in Sep 2025

10/10 Excellent

Patricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Patrica Costello

Liked: Cleanliness, staff & service
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marcel

Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Stayed 5 nights in Aug 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great service
Stayed 10 nights in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Teshia

.
Stayed 2 nights in Aug 2025

8/10 Good

Teshia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2025