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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property
VIP Access

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Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Creator video
Free daily buffet breakfast
Lobby sitting area
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Estrada Nacional 108, Porto, 4300-316
  • Place, Gardens of Nova Sintra
    ‪15 min walk‬
  • Place, Military Museum of Porto
    ‪2 min drive‬
  • Place, Porto Coliseum
    ‪4 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.8 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Executive)

Superior Room (Executive) | Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | View from room

Deluxe Room (Grand View)

7.6 out of 10
Good
(5 reviews)
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Grand View Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Grand View Room

  • Sleeps 3

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 3

View all photos for Executive Superior Room

Minibar, in-room safe, desk, blackout curtains

Executive Superior Room

  • Sleeps 3

View all photos for Deluxe Grand View King Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Grand View King Room Non Smoking

  • Sleeps 1

View all photos for Classic Room

Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 3

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 4

View all photos for Classic Twin Room-Non-Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room-Non-Smoking

  • Sleeps 1

Standard Twin Room-Non-Smoking

  • Sleeps 2

Classic Room With Extra Beds

  • Sleeps 3

Superior Room With Extra Bed

  • Sleeps 3

Similar properties

Interior entrance
Hospes Infante Sagres Porto
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 861 reviews
The price is €151
includes taxes & fees
21 Jan - 22 Jan
Hospes Infante Sagres Porto

About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Riverside pousada with full-service spa and free breakfast
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a restaurant, a bar/lounge and a sauna are on-site.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. During your stay, you're just a quick walk from Duoro River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Ribeira Square
  • Free shopping centre and local-area shuttle service
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this pousada measures 5780 square feet (537 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. An area shuttle within 3.5 kilometres and A shopping centre shuttle are free. Self parking is free.

This 5-star Porto pousada is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3.5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 932
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 654 out of 857 reviews
Rating 8 - Good. 153 out of 857 reviews
Rating 6 - Okay. 33 out of 857 reviews
Rating 4 - Poor. 8 out of 857 reviews
Rating 2 - Terrible. 9 out of 857 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself to a palace stay!!

Wow!!! This old Palace turned hotel is amazing!!! The service was above first class in all areas. Property was lovely. Breakfast was huge and delicious. We did order a late afternoon meal at the bar area because the restaurant didn’t open til 7:30. we ordered hamburger with fries but it came with chips and we ordered the salad with out chicken. They sent to chicken which was very dry. Loved to walk along the water. We took a 1/2 day private tour of Porto highlights which was excellent
View from the water.
The rooms are actually in the old factory brick building to the right.
Outdoor sitting area by the river
Be sure to wander around at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this very beautiful and elegant hotel. Only area of minor discontent was darkness of the room and being on the first floor proximity to outside (literally 1 foot away,) so had to keep curtains drawn for any semblance of privacy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Pestana Palacio do Freixo

Our stay at this beautiful and historic hotel was nothing short of exceptional. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. We were delighted to receive a complimentary room upgrade, which made our experience even more special. The room itself was elegant, comfortable, and filled with thoughtful touches that showcased both charm and modern comfort. The food was outstanding—each meal felt carefully prepared and full of flavor, making dining here a true highlight. The amenities throughout the hotel were equally impressive, striking a perfect balance between history and luxury. Every detail, from the décor to the overall atmosphere, added to the sense of staying somewhere truly unique. We left feeling relaxed, cared for, and already planning a return. Highly recommend to anyone looking for a memorable and luxurious experience in a historic setting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning the staff are very accommodating. Close enough to the old town by taxi that makes this a great place to relax and still be able to get into town and enjoy the sites.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony, Beach Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, friendly staff, beautiful grounds
Stayed 5 nights in Aug 2025

10/10 Excellent

Ksenia

Stayed 2 nights in Aug 2025

6/10 Okay

Monika

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Small gym. Breakfast just ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Najeeb

Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an attractive hotel a reasonable distance from central Porto. We liked it for the pool area which was quite beautiful and relaxing with a view over the river and one of the bridges. The Luis bridge/old town is a good 45 minute walk away but a fairly easy and cheap Uber (4-7 euro usually). There is not a huge amount immediately nearby but there is a nice riverside walk leading to a few cafe/bars and a good pizzeria. The staff were very good and helpful. Room size was decent in a superior double with room for an extra rollout bed for our child and still space to move about and sit on the sofa. Our 4th floor room had a lovely river view. Breakfast could be very overcrowded at times which was the only real negative.
Stayed 10 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, we had a great time
Stayed 2 nights in Aug 2025

10/10 Excellent

BILLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing location with luxe rooms, super comfortable bedding, delectable breakfast and comfortable modern amenities set in historical architecture. Would stay here again. The staff were helpful, unpretentious and friendly with a palpable sense of Porto pride!
Stayed 1 night in Aug 2025

6/10 Okay

Karolina

Stayed 1 night in Jul 2025

10/10 Excellent

Jaisen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Amazing place

The place was amazing. Excellent spot just on the river, beautiful building an pool area. Only thing that let it down was the service round pool was poor an took ages to get a drink.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadim Hussein, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Niranjan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn't feel welcome at the hotel. Hospitality can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is gorgeous and there were numerous staff members who were super helpful and engaging. However, the front desk staff that checked us in was very moody and gave direct one word answers to questions. The free bottle of wine was a 5Euro bottle which in all honesty was pretty terrible. The breakfast is extremely average and only it took a while to get any coffee/egg orders in
Stayed 1 night in Jul 2025

10/10 Excellent

Nicoletta, Bridgewater

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property grounds are gorgeous and the included breakfast feels extravagant. Outside the property, there doesn't seem to be much close by but an easy 2 mile walk along the river or quick Uber ridehas you in Porto proper.
Stayed 3 nights in Jul 2025

8/10 Good

Tanil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay auspicious Start

Stay was very nice, service was great once checked in and property is lovely. The only issue was at check in. Somehow even though there were 3 people at reception they had to call someone to check us in and we had to wait for that person for more than 20 minutes. We arrived well after the normal check in time, during the day.
Stayed 1 night in Jul 2025

10/10 Excellent

Niranjan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
We had an awesome family vacation in a beautiful setting. Ambiance and the hospitality was outstanding. Breakfast was superb. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property with outstanding service. It is the mist beautiful hotel I stayed in so far, a real palace!
Stayed 3 nights in Jul 2025