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Be Live Experience Orotava

4.0 star property

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Photo gallery for Be Live Experience Orotava

Aerial view
Lobby sitting area
Minibar, desk, free WiFi, wheelchair access
Minibar, desk, free WiFi, wheelchair access
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, La Paz Lookout
    ‪10 min walk‬
  • Place, Plaza del Charco
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Single Room

Minibar, desk, free WiFi, wheelchair access

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Partial Sea View

View from room

Standard Double Room, Partial Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Partial Sea View

View from room

Standard Single Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room (3 adults)

Minibar, desk, free WiFi, wheelchair access

Standard Double Room (3 adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, desk, free WiFi, wheelchair access

Standard Double Room (2 adults and 1 child)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Partial Sea View (3 adults)

View from room

Standard Room, Partial Sea View (3 adults)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

View from room

Standard Room, Partial Sea View (2 adults and 1 child)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View (Single Use)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Sea View (2 Adults)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (2 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (2 Adults and 1 Child)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View (3 Adults)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (3 Adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Minibar, desk, free WiFi, wheelchair access

Standard Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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2 outdoor pools, pool umbrellas, pool loungers
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Puerto de la Cruz
  • Pool
  • Breakfast included
  • All-inclusive plans available
  • Kids’ pool
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The price is €108
includes taxes & fees
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About this property

Be Live Experience Orotava

This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Be Live Experience Orotava offers 236 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a bath.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Be Live Experience Orotava, you're just a quick walk from Tenerife Beaches. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La Cascada Buffet, a buffet restaurant that serves local cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Martianez Shopping Centre and 5 minutes on foot from Tenerife Beaches
Some rates at Be Live Experience Orotava are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Be Live Experience Orotava offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 6456 square feet (600 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Be Live Experience Orotava.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

La Cascada Buffet – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cascada Buffet
  • La Rotonda

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (6,456 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Be Live Experience Orotava Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 219 reviews
Rating 8 - Good. 98 out of 219 reviews
Rating 6 - Okay. 40 out of 219 reviews
Rating 4 - Poor. 21 out of 219 reviews
Rating 2 - Terrible. 5 out of 219 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Location great staff buffet breakfast ample roomed clean Using a wheelchair they accommodated me with a chair for the tub
Stayed 3 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice clean room with a comfy bed and a spacious bathroom. Extensive choice at breakfast adequately covering everyones needs.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Senja

Liked: Cleanliness, staff & service, amenities
Good servise and good room. Good Dinner.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Arturo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very nice room and view and great location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast good. Rooms nice and with balcony.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated and needs to freshen up in areas. But it is clean and the staff work tirelessly to keep all area's clean and tidy for guests . The food is ok but can be improved on. Overall I enjoyed my stay and close to the shops and amenities.
Stayed 8 nights in Nov 2025
Verified

4/10 Poor

Karen

Liked: Cleanliness, amenities
The food is terrible even when in when 1st opens the food is cold. There is a microwave but shouldn't have to use for every meal. No vegetables for dinner but serves sprouts and other veg for breakfast. Sunbeds are uncomfy. Positive hotel and rooms clean and comfy. All staff friendly
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Harry

Liked: Cleanliness
Disliked: Amenities
Everything was good, except the view. The bedroom was tidy and clean, we had to ask for additional pillows, but otherwise was ok. Sadly they do not supply the safe free, you have to rent the “lock” on a daily charge of €3 with a €20 deposit, refundable when you return it on check-out. As we like a cuppa first thing in the morning, we had to hire a kettle from the hotel as none was supplied in the room, this came with a deposit of €15 also refundable on check-out. We received 2 cups and saucers, but no tea or coffee was supplied with the kettle, so we had to do a visit to the ‘Hyper Dino’ for tea bags when we went out. We booked this hotel for its location in the town and would have preferred a room at the front as you would have a better view, the rest of the hotel faces high rise blocks of buildings and flats. There is a tiny view of the sea if you can see through the gaps.
Looking out from the balcony
The hotel pool area.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Hannahlise

Liked: Cleanliness
Disliked: Room comfort
Paid for a double room got two single beds not even made up for a couple so we had to sleep separately. Beds were old and springs hurt my back, chambermaid woke us up at 9am by coming into our room for some reason when check out was at 12.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ewan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Stayed 7 nights in Dec 2023
Verified

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad 3 star not 4 star

This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities
Very not happy with this hotel. The people and the food are OK but the room is absolutly not like on the picture. The door on the balcony can't be locked, the bathroom is small and when there is music in the bar it's very noisy until late in the night and it's difficult to sleep. This hotel looks old and very need a renovation . SURE NOT A 4 STARS , just 2 . I really not recommanded
Stayed 7 nights in Dec 2023
Verified

4/10 Poor

ANAND

Disliked: Amenities
Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Gaetano

Liked: Staff & service, amenities, property conditions & facilities
Il Be Live Experience Orotava gode di un’ottima posizione, vicino alle principali attrazioni e con facile accesso alla spiaggia. Il cibo è discreto e la pulizia soddisfacente. Le camere sono spaziose e ben arredate, offrendo un soggiorno confortevole. Il personale è gentile e disponibile, rendendo l’esperienza complessivamente piacevole e accogliente. ---
La piscina dell'hotel
Il bagno dell'hotel
La promenade della città
Loro Park
Stayed 10 nights in Jul 2025
Verified

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel que necesita renovación en sus instalaciones, no funcionaba uno de los tres ascensores por lo que había colas, además poco personal en recepción. El parking también completo.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Victoria

Muy bien

Muy bien
Stayed 5 nights in Dec 2024
Verified

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay aparcamiento
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer gut 👍
Stayed 11 nights in Oct 2024
Verified

8/10 Good

MARIA JOSE

Muy biennnnnnnn
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Oscar

Liked: Cleanliness
El alojamiento es normal. Esta en un via principal. El ruido de coches es constante. La limpieza y el personal de limpiza es lo mejor. La cama es comoda. El buffet de desayuno mas bien flojo en lo referente a bebidas. Los zumos son totalmente artificiales (azucar puro). El resto de buffet de desayuno: flojo. El personal de recepción algo desagradable. El check in. No nos ayudaron lo suficiente por un problema entre ellos y la agencia de viajes. Engaño en la publicidad.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Saaramari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perussiisti hotelli hyvällä aamupalalla

Yövyttiin vain yksi lentojen siirtämisestä johtuen. Perussiisti hotelli. Kivat näköalat, kun huone oli 11.kerroksessa. Buffetaamiaisella paljon tarjontaa. Ystävällinen palvelu aulassa. Wifiyhteyttä ei saatu, kun ei löydetty mitään ohjeita tai salasanaa.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos ha encantado el hotel, la habitacion muy espaciosa y el personal maravilloso, amables, agradables y siempre intentando ayudar.
Stayed 3 nights in Feb 2024