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Occidental Nuevo Vallarta - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Restaurant
On the beach, beach towels, snorkelling, beach volleyball
Buffet
On the beach, beach towels, snorkelling, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

View in a map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪3 min walk‬
  • Place, Vallarta Adventures
    ‪14 min walk‬
  • Place, Nayar Vidanta Golf
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(53 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.0 out of 10
Very good
(50 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(147 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Occidental Nuevo Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Vallarta Adventures
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottles of water. This Nuevo Nayarit property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Paradise Plaza Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Just a 2-minute drive from Vallarta Adventures and a few minutes from Nayar Vidanta Golf
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Le Buffet – On-site restaurant.
Los Olivos – On-site restaurant. Reservations are required. Open selected days.
Mariachi – On-site restaurant. Reservations are required. Open selected days.
Royal Level Restaurant – This restaurant overlooks the ocean. Open selected days.
Tokyo – On-site restaurant. Reservations are required. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in the restaurants: Los Olivos, Le Buffet, Mariachi and Tokyo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Nuevo Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Reviews

Occidental Nuevo Vallarta - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 721 out of 1538 reviews
Rating 8 - Good. 446 out of 1538 reviews
Rating 6 - Okay. 217 out of 1538 reviews
Rating 4 - Poor. 97 out of 1538 reviews
Rating 2 - Terrible. 57 out of 1538 reviews

Reviews

10/10 Excellent

Galina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two weeks and could not have been happier with our experience. From the moment we arrived, the staff was incredibly attentive, friendly, and went out of their way to make us feel welcome. The rooms were spacious, spotless, and very comfortable, with beautiful touches that made us feel right at home. The amenities were fantastic — from the pool area to the relaxing common spaces, everything was well-maintained and thoughtfully designed. Dining was another highlight of our stay. Every meal was fresh, flavorful, and beautifully presented, with plenty of variety to keep things exciting throughout our stay. Overall, this hotel truly exceeded our expectations in every way. We highly recommend it to anyone visiting Puerto Vallarta and look forward to returning again soon!
Stayed 14 nights in Aug 2025

10/10 Excellent

Abeer Abbood, Alaa Muneer, Nour

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever! The staff were so friendly, the hotel and our room was very clean, there are so many activities to do both in and out of water, and the food at the buffet and restaurants is just perfection. The resort is not as touristy and it is more local with a lot of touches from Mexican culture. All of this only made our stay here more memorable and amazing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that there were no palates on the beach at this resort. Not one ! All the umbrellas were saved around pool most mornings by 9 am even though very few people were actually sat on them.
Stayed 14 nights in Aug 2025

6/10 Okay

Javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.
Stayed 4 nights in Aug 2025

8/10 Good

Roberto A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was from the resturant, the bar to the maid were exelent.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services was EXELLENT and the Food too.
Stayed 3 nights in Aug 2025

4/10 Poor

Oliver

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooom they tried to put us in had a heavy musty smell. We asked to me moved, they did move us, but at various intervals during our stay our room filled with the unmistakable sewer smell. Also the streaming channels on our tv didn’t work for 6 days during our stay.
Cabanas are in disrepair. The fabric panels meant to provide shade are fastened with nails that have rusted from humidity. Wind easily knocks the panels loose, leaving fabric flapping dangerously with rusty nails attached. One cabana frame collapsed.
Stayed 7 nights in Jul 2025

4/10 Poor

Eric

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Occidental Nuevo Vallarta and had a very disappointing and concerning experience. During my stay, I discovered black mold growing near the vent in my room. It was clear the area had been painted over in an attempt to cover it, but the mold was still visible and spreading and BAD. This is a serious health and safety concern, especially since I was traveling with my two young children. Exposure to mold can cause respiratory problems, allergic reactions, and other health issues, and I felt extremely uneasy staying in those conditions. Even worse, after reporting this issue and reaching out after my stay, the hotel has not responded at all. The complete lack of accountability and customer care is unacceptable for a resort of this standard. For anyone considering booking here, please be aware: the facilities are not properly maintained, and the management does not seem to take guest safety seriously. Until they address these issues and start communicating with guests, I cannot recommend this hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Definitely we'll be back. Hopefully soon
Stayed 4 nights in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and the Royal Level Restaurant was delicioso
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan Carlos Romo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful- not super crowded! Staff were very accommodating. Food was great!!
Stayed 7 nights in Aug 2025

8/10 Good

Maria Concepcion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien con el servicio, las habitaciones limpias y espaciosas, lo único es que faltan palapas en la zona de playa
Stayed 4 nights in Jul 2025

10/10 Excellent

Liam Angus Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really good stay! Nothing to complain about, hopefully be back next year!
Stayed 8 nights in Jul 2025

8/10 Good

Marisol, MISSOURI CITY

Travelled with family and small children
Disliked: Staff & service, amenities
Check in was great beds were comfortable the food not too much variety cook staff not to friendly entertainment crew were great
Stayed 4 nights in Jul 2025

6/10 Okay

atila

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Ariel, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is like Paradise! The staff are friendly..lots of entertainment is what I like too. There's 2 things that I don't like...the washroom exhaust system is not working makes the washroom stinks and lastly the water gets very slow to go down when you're taking a shower.
Stayed 7 nights in Jul 2025

4/10 Poor

ebelia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at The Clines was unfortunately a very disappointing experience. From the moment we arrived, there were multiple issues that seriously affected our comfort and overall impression of the place. First, the condition of the room was poor. The bathroom door was barely hanging on, and the shower flooded shortly after we checked in. When we reported the issue, there was no clear communication from the staff about when or how it would be resolved—and in the end, it wasn’t. We were left to deal with a flooded bathroom for the remainder of our stay. Cleanliness was another major concern. The room felt dirty from the start, and our clothes ended up getting dirty just from being in the space. It was clear that the room had not been properly cleaned or maintained. On top of all that, the staff at reception were extremely unhelpful and unfriendly. When we brought up the issues, we were met with rudeness rather than any willingness to resolve the situation or offer alternatives. Their attitude made an already bad situation feel worse. We expected a basic level of hospitality and care, but unfortunately, The Clines fell far short in every area. We would not recommend staying here.
Stayed 6 nights in Jul 2025

10/10 Excellent

Hasida

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Fadila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Loved room and ocean view. Food was variety and great. Staff was very friendly.
Stayed 5 nights in Jul 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is terrible they don’t book with them They try to overcharge me for my children’s like an adults. So i decided to cancel my booking and they don’t want to give me refund my money
Stayed 7 nights in Jul 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Josue Baldomiro, glendale

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Let me start with saying I love this place but it needs a little more attention in the rooms and shower area and towels are old they look brown not white also pool needs a little more take care . Other than that SERVICE IS ABSOLUTELY GREAT.
Stayed 6 nights in Jul 2025

6/10 Okay

Belem Yanin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Salar, Henderson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They not clean at all
Stayed 7 nights in Jul 2025