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Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite, 2 Double Beds | View from room
Reception
Private kitchen
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪19 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed

Private kitchen

Superior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Junior Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 2 Double Beds

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • 92 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Quadruple Suite Junior

  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Room Standard

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel with free parking, near Cruise Ship Terminal
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Each apartment offers free WiFi, a rainfall shower and a TV with cable channels. Free newspapers, a ceiling fan and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Puerto de Luna Pet Friendly & Family Suites Hotel, you're just a quick walk from La Isla. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This aparthotel has 50 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each apartment.
  • Each apartment offers cable TV, a rainfall shower and free newspapers
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 795 reviews
Rating 8 - Good. 292 out of 795 reviews
Rating 6 - Okay. 162 out of 795 reviews
Rating 4 - Poor. 67 out of 795 reviews
Rating 2 - Terrible. 54 out of 795 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was typical older mexican style but very clean, functional with good a/c. The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday. The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
It is like an oasis in a very noisey city.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiomara, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Quiet and quaint. Next to a good Food Park.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
The setting and location and quality of the resort is very good. My family stayed there in March 2001 when it was a best western and caked the Punta de luna It was great to have recently stayed there and we plan on coming back next January Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay thank you Doug
Stayed 9 nights in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Nov 2024

8/10 Good

Kenia M.

Travelled with partner
Liked: Amenities
Nice gated hotel with plenty of restaurants and shops around it. It was nice to be able to park our car onsite. The garden and pool area was our favorite part along with the in house breakfast restaurant. The rooms were spacious and bed was comfortable. The one area of improvement would be the bathroom felt old and dark which created the illusion of it not being clean or tidy. Nothing that would stop us from staying here again. Overall it was a nice stay.
Stayed 3 nights in Jan 2025

8/10 Good

Dale, Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, landscaping and architecture, (no elevators!)
Stayed 1 night in Jan 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, room comfort

Puerto de Luna es estar como en casa!!

I e never seen a hotel that would make you feel at home. For sure I'll be. Back to stay here a lot longer. Safe and close. To shopping malls.
Mapa de Puerto de Luna
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
We love this quiet, peaceful and very pretty location.
Stayed 1 night in Jan 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Is great to have pet friendly places to stay for vacation in Vallarta
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great spot great people, a little bit of a distance from the main area, overall would come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kighe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite place to stay every year. Reliable and clean. Absolutely lovely people and place. 10/10
Stayed 1 night in Dec 2024

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Real

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly, breakfast option
Stayed 3 nights in Nov 2024

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been here before snd was happy to return, even if only for the one night. Place is comfortable, gated, 24 hour desk. Bed was quite comfortable, between the fan and the AC, we were happy. It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us. One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, amenities, room comfort
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.
Stayed 1 night in Nov 2024

8/10 Good

Rebeca

Liked: Cleanliness, property conditions & facilities
Me gusto que estaba todo sercas
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swim pool is clean and nice , the cafeteria is very good food and attention to.
Stayed 5 nights in Oct 2024

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024