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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Bar (on property)
Exterior
Exterior
1 bedroom, soundproofing, free WiFi, bed sheets
SHERWOOD SUITE MOUNTAIN VIEW | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for LODGE QUEEN TRIPLE

1 bedroom, soundproofing, free WiFi, bed sheets

LODGE QUEEN TRIPLE

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 75 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Beds, 1 Queen Bed and 2 Single Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for WATERFALL QUEEN

1 bedroom, soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

1 bedroom, soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for LODGE QUEEN

1 bedroom, soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

Similar properties

Exterior

Rendezvous Heritage Hotel Queenstown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1008)
The price is €189
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Rendezvous Heritage Hotel Queenstown

About this property

Sherwood Queenstown

Eco-certified hotel with full-service spa and coffee shop/cafe
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Sherwood Queenstown offers 78 accommodations with a hairdryer and free toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sherwood Queenstown. During your stay, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at Sherwood
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, bicycles to rent and yoga classes
  • Guests have great things to say about the restaurant and the helpful staff
  • 5 minutes by car from Skyline Queenstown and 13 minutes from Onsen Hot Pools
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 35 for adults and NZD 15 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 868 reviews
Rating 8 - Good. 263 out of 868 reviews
Rating 6 - Okay. 122 out of 868 reviews
Rating 4 - Poor. 42 out of 868 reviews
Rating 2 - Terrible. 20 out of 868 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is excellent. The hotel itself puts a strong emphasis on environmental sustainability. Rooms are varied and a little quaint. Staff is very friendly and helpful. Amenities include sauna and yoga. Massages can be booked. Town is a long walk away — but a bus comes by every 15 minutes.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
The place has been designed as a retrofit, with a sustainability focus, but the quality of the rooms is not very good. The plumbing seemed to have some problems with odour. The service at check in and in the restaurant was dreadful. Very slow and snobbish attitude from most of the staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackson

Stayed 1 night in Feb 2025

6/10 Okay

Marcia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The staff wasn’t especially helpful when we checked in - they answered our questions in a perfunctory manner. It was disconcerting to walk into our room and find a set of dirty towels on one of the counters.
Stayed 1 night in Mar 2025

6/10 Okay

Trish

Travelled with partner
Location was good , room, was clean , recycling around the place not emptied quickly & smelt . Parking for guests a free for all , 2 nights we had to park out on the street
Stayed 3 nights in Feb 2025

8/10 Good

Marale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet and family friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sherwood Hotel in Queenstown is gorgeous, but it might not have been the best fit for us. We were expecting more of a resort vibe with extra amenities and a bit more attention to detail. The hotel focuses on conservation and minimalism, which is great, but it meant we had to request extra towels and supplies. The breakfast was outstanding, with high-quality food and presentation. It's a bit out of the way from the main city, so we had to rely on Uber rides. The hotel was quiet and had great lake views, but the walls were a bit thin, and the bathrooms were outdated. Overall, it’s a unique, eco-friendly place that reminded me of a more "crunchy granola" version of the Ace Hotel.

4/10 Poor

arti

Liked: Cleanliness
Disliked: Property conditions & facilities
Bad experience
Stayed 1 night in Feb 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, comfortable excellent servixe
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Vipul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views Awesome coffee Late easy checkin
Stayed 2 nights in Feb 2025

6/10 Okay

Marcus, Calgary

Travelled with partner
This place is okay but not great. Car transportation is definitely necessary if you want easy access to Queenstown.
Stayed 4 nights in Jan 2025

6/10 Okay

Amitojpreet

Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, but it was difficult if you had a room on the top floor trying to carry luggage up the stairs as there are no lifts…thin walls
Stayed 3 nights in Jan 2025

6/10 Okay

Sajeesh

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

kate

Stayed 1 night in Jan 2025

8/10 Good

Tess

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus just outside. For $2 it takes you into QTown. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing staying in the waterfall rooms, reminds me of an American ranch vibe
Stayed 1 night in Jan 2025

6/10 Okay

Lorna

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Sherwood. Room was clean and very comfortable with lake view. We had two meals, dinner and breakfast. Couldn't speak highly enough of both experiences. Staff were all very friendly and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Madeline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little isolated but very nice place
Stayed 2 nights in Jan 2025

8/10 Good

amol

Travelled with group
Liked: Cleanliness, room comfort

Great location with some minor issues.

We stayed at the 2 bedroom Paradise unit with a lake view which was fantastic. The rooms were rustic chic and the overall vibe was excellent. Things that bothered me a little bit-Parking was hit or miss and sometimes you had to park far away. Some of the basic toiletries had to be requested for (you have to go and get them). I get the eco friendly part but for pete's sake put a latch in the toilet door when you rent out 2 or 3 bedroom units. I spent three nights there.
Stayed 3 nights in Jan 2025