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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Exterior
Arcade
Bicycling
Food and drink
Breakfast, lunch, dinner served; garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry

Explore the area

View in a map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min drive‬
  • Place, Queenstown Beach
    ‪3 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for LODGE QUEEN TRIPLE

LODGE QUEEN TRIPLE | 1 bedroom, soundproofing, free WiFi, bed sheets

LODGE QUEEN TRIPLE

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for LODGE QUEEN

Living area

LODGE QUEEN

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for FAMILY APARTMENT

1 bedroom, soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

7.4 out of 10
Good
(9 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for SHERWOOD SUITE

1 bedroom, soundproofing, free WiFi, bed sheets

SHERWOOD SUITE

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

SHERWOOD SUITE MOUNTAIN VIEW

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

PREMIUM KING ROOM WITH LAKE VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

PREMIUM KING ROOM WITH LAKE VIEW

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | 1 bedroom, soundproofing, free WiFi, bed sheets

PREMIUM TWO BEDROOM APARTMENT

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 3 Single Beds, 1 Queen Bed and 2 Single Futons

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for WATERFALL QUEEN

Living area

WATERFALL QUEEN

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Lodge Queen

  • Sleeps 2

Standard Twin

  • Sleeps 2

View all photos for Standard King

1 bedroom, soundproofing, free WiFi, bed sheets

Standard King

  • Sleeps 2

View all photos for Lodge Queen Triple Room

1 bedroom, soundproofing, free WiFi, bed sheets

Lodge Queen Triple Room

  • Sleeps 2

View all photos for Standard King Room With Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Standard King Room With Mountain View

  • Sleeps 2

Sherwood Suite

  • Sleeps 3

View all photos for Waterfall Queen Room Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Waterfall Queen Room Mountain View

  • Sleeps 2

View all photos for Family Suite

1 bedroom, soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 3

View all photos for Premium Two Bedroom Apartment With Lake View

1 bedroom, soundproofing, free WiFi, bed sheets

Premium Two Bedroom Apartment With Lake View

  • Sleeps 5

One-Bedroom Apartment

  • Sleeps 3

Sherwood Suite With Mountain View

  • Sleeps 3

Premium Queen With Lake View

  • Sleeps 2

Premium King With Lake View

  • Sleeps 2

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About this property

Sherwood Queenstown

Hotel in Queenstown with full-service spa and coffee shop/cafe
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Sherwood Queenstown offers 78 accommodations with a hairdryer and free toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sherwood Queenstown. During your stay, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at Sherwood
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, bicycles to rent and ski equipment rentals
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 1-minute drive from Lake Wakatipu and a few minutes from The Kingston Flyer
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
SHERWOOD – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 35 for adults and NZD 15 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 927 reviews
Rating 8 - Good. 273 out of 927 reviews
Rating 6 - Okay. 128 out of 927 reviews
Rating 4 - Poor. 44 out of 927 reviews
Rating 2 - Terrible. 21 out of 927 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really special, cosy hotel that feels like being in a luxurious chalet.
Stayed 5 nights in Aug 2025

8/10 Good

Annie

Travelled with family
Liked: Staff & service
Loved the restaurant. Food was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Stella

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family apartment facilities
Stayed 3 nights in Jul 2025

6/10 Okay

HENRY

Liked: Cleanliness, staff & service
Friendly staff and beds were comfortable. However, the biggest issue for us were the showers. With 3 faucets to operate, the process is not intuitive as to how much turning one should apply to each faucet to get hot water running. When trying to find information about the showers in the room info book is not really helpful, and you just get a 'thank you for your patience' if you struggle to get it right quickly. I feel like that's not good enough. Especially after a long day of driving, and travelling with children, all one wants is the basics to be there - and I think hot water in the shower is one. The rest is secondary. Hope you can get this sorted out quickly.
Stayed 1 night in Jul 2025

6/10 Okay

Taylor

Stayed 1 night in May 2025

2/10 Terrible

Sze Ka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

the price as reasonable but the room was dirty and poorly maintained. The batheroom had a strong unpleasant smell, the towels ahd a musty odor, and even the sofa was filthy. Parking was also very difficult to find a spot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food
Stayed 1 night in Jul 2025

10/10 Excellent

Piyaporn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No regret for staying at the Sherwood Hotel. The room was clean, the staff were friendly, parking spot was just right in front of our room. Not far from the airport and the city centre, very convenient at least for us. ♥️
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamsin Megan

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful experience - spacious room and the restaurant was the best we had in Queenstown! It will be our place to stay next time we are there.
Stayed 7 nights in Jul 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms although there was no tv and microwave in the room. Strong wifi.
Stayed 2 nights in Jul 2025

8/10 Good

Jefcoate

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Sylvester

Travelled with family and small children
Liked: Cleanliness
Overall reasonable, clean and maintained. Suggestions: should have allocated carkings and a microwave in rooms would be very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the character of the room, nicely decorated with an earthy feel . Our best stay so far in NZ.
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

XI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great food. Basic rooms.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue old rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Paulo

Stayed 1 night in Jun 2025

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities
Great plce to stay specially with family. We really enjoyed our stay
Stayed 2 nights in May 2025

2/10 Terrible

Rochelle

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Eco friendly
Stayed 3 nights in May 2025