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Carmel Hotel

5.0 star property

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Photo gallery for Carmel Hotel

Reception
Front of property – evening/night
Indoor pool, outdoor pool, open 10:00 AM to 6:00 PM, pool loungers
Classic Double or Twin Room, City View | View from room
Executive Suite, 1 King Bed, City View | Living room | Smart TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Al-Masyoun, Ramallah
  • Place, Al Manara Square
    ‪12 min walk‬
  • Place, Ramallah Palace of Culture
    ‪15 min walk‬
  • Place, Arafat's Tomb
    ‪3 min drive‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪39 min drive‬

Room options

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, City View

Family Apartment, 2 Bedrooms, Kitchen, City View | Living room | Smart TV

Family Apartment, 2 Bedrooms, Kitchen, City View

  • 110 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Kitchen, City View

Apartment, 1 King Bed, Kitchen, City View | Premium bedding, minibar, in-room safe, desk

Apartment, 1 King Bed, Kitchen, City View

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Carmel Hotel

Luxury hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Carmel Hotel offers 74 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Bonsai Spa & Salon has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Carmel Hotel, you'll be within walking distance of Al Manara Square. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, facials or body treatments at Bonsai Spa & Salon
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 13 minutes on foot from Al Manara Square and a 3-minute drive from Al Bireh Municipality
  • Airport pick-up shuttle service available for a fee
Carmel Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A children's pool, a health club, and spa services are also featured at the luxury Carmel Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Ramallah hotel.

Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.
TAJ LOUNGE – On-site bar.
AL MAYAS – This restaurant specialises in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AL MAYAS
  • TAJ LOUNGE

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Carmel Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Carmel Hotel Ramallah
Carmel Ramallah
Carmel Hotel Hotel
Carmel Hotel Ramallah
Carmel Hotel Hotel Ramallah

Reviews

Carmel Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel With Great Service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I can't describe by words. You guys have to come to visit the place Staff they are amazing , helpful very clean quit area
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Marwan

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel provided a dirty iron which stained shirt and then insisted it was my fault for not using it properly. Poor customer service.
Stayed 2 nights in Nov 2019

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pefect stay in Carmel hotel Ramallah

Stayed 2 nights in Oct 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

kh, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city views from high floors. Rooms have lots of windows. Super breakfast, pool, gym and great staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

jawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Kamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The minute you walk in the door we felt like it was a wonderful place. Staff is friendly and very helpful! The rooms and bathrooms are very clean and modern. Best part of the hotel is the breakfast area with a beautiful view. If you enjoy the gym, it’s a 10/10. Will definitely be back!
Stayed 2 nights in Mar 2019

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable. Ample waters in room is much appreciated and the breakfast was excellent. Very nice rooms, bar and restaurant options and good location.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and very good location i loved it very relaxing
Stayed 2 nights in Sep 2018

8/10 Good

ahmad

quiet & nice place

we stay one night , we take the room quickly . the hotel is new and it was very much nice and quiet
Stayed 1 night in Aug 2018

8/10 Good

Nabil, Nazareth

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great location, the windows of the rooms are very dirty from outside in a way that you can not see any view of the city. And the windows in the regular rooms are small and and very high so that you need to stand exactly by the window to see through it. All in all good.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel. Room spacious. Nice modern decor. Great staff and service.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great new hotel in the Ramallah area. The hotel was modern, clean and very comfortable. In addition, the staff was extremely kind and accommodating. The hotel has two restaurants and a bar, all of which had great service and food.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز

اقامه رائعه...
Stayed 2 nights in Dec 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

An amazing experience in this hotel. Super clean, tasty local food and great service. The hotel team and employees are very helpful and they accommodate requests quickly and easily. I held most of my business meetings there and was great.
Stayed 5 nights in Nov 2018