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Homewood Suites by Hilton Richmond - Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Richmond - Downtown

Bar (on property)
Reception
Lobby
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
700 East Main Street Suite B, Richmond, VA, 23219
  • Place, Broad Street
    ‪3 min walk‬
  • Place, The National
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Bathroom | Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area | 27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Bathtub)

Suite, 1 King Bed, Accessible, Corner (Bathtub) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Corner (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Roll-in Shower) | Bathroom | Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Studio, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Bathroom | Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Studio, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Corner Suite With 1 King Bed-Mobility/Hearing Accessible-Non Smoking

  • Sleeps 4

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 6

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

King Bed Studio Suite

  • Sleeps 4

Kng Bed One Bedroom Corner Suite

  • Sleeps 4

Mobility/hearing Access Two Queen Studio with Roll in Shower

  • Sleeps 6

Accessible Two Queen Studio Suite with Tub

  • Sleeps 6

Accessible King Suite with Bathtub

  • Sleeps 4

Similar properties

Restaurant
Hampton Inn & Suites Richmond - Downtown
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 1,005 reviews
The price is €122
includes taxes & fees
30 Mar - 31 Mar
Hampton Inn & Suites Richmond - Downtown

About this property

Homewood Suites by Hilton Richmond - Downtown

This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and dry cleaning.
Homewood Suites by Hilton Richmond - Downtown offers 100 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Richmond - Downtown. During your stay, you're just a quick walk from Broad Street. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Just a 3-minute walk from Broad Street and 6 minutes on foot from The National
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Event space at this hotel measures 2625 square feet (244 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton Richmond - Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Covered extended parking on site (USD 25 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,625 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Covered extended parking fee: USD 25.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond Downtown
Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites Hilton Richmond Downtown
Hotel Homewood Suites by Hilton Richmond - Downtown Richmond
Richmond Homewood Suites by Hilton Richmond - Downtown Hotel
Hotel Homewood Suites by Hilton Richmond - Downtown
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Richmond Downtown
Homewood Suites by Hilton Richmond - Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond - Downtown Hotel Richmond

Homewood Suites by Hilton Richmond - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 243 out of 551 reviews
Rating 8 - Good. 145 out of 551 reviews
Rating 6 - Okay. 74 out of 551 reviews
Rating 4 - Poor. 50 out of 551 reviews
Rating 2 - Terrible. 39 out of 551 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Randy

Travelled with partner
Disliked: Property conditions & facilities
When we first entered thd room and it had a musty smell. We had a suite and the heat only worked in the bedroom. They sent someone to look at it and he turned on the ac! We only had a small 2 person sofa to sit on. There was no side chair or dining area as advertised.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alexander

Travelled with group
Disliked: Cleanliness, staff & service
tldr; room was filthy, gas alarm going off was ignored by the hotel, both Hilton and hotels.com unwilling to help. My partner and I were excited to find a hotel in Richmond that allowed pets. First, the front desk person told us our room was give to another customer. Another room was found for us and we were told to wait to make sure it was cleaned. The new room was filthy upon entering with piles of dirt, food, and finger nails in plain sight. I did a quick clean up as much as I could. The room also had so many nooks and crannies that small pets will get lost and stuck. The big kicker and why this review is being written is how unsafe this property is. While we were napping the gas detection system went off and notified us of gas in the room. We promptly took our pets and left. When the room was checked by the staff we were told that the alarm was a “wake up call alarm”. The alarm in question literally says “Gas Detection solutions”. The staff also said this happens all the time and repeated several times “there is no gas here.” Needless to say we chose not to die in the room and left the hotel. Hilton has been unresponsive to our concerns and request for a refund and Hotels.com has refused to help us in getting our money or at least a credit for the night we left. I think it’s incredibly irresponsible for Hotels.com to continue to recommend this hotel on their site and claim there’s nothing they can do to right this issue.
Stayed 2 nights in Nov 2025

6/10 Okay

scott

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Took a while to find the help desk person. Parking is extra 25 a night. Room was clean but worn out. Only one TV worked Floor was sticky.
Stayed 1 night in Nov 2025

6/10 Okay

JUNDA

Liked: Amenities, property conditions & facilities
The sheet and bed were dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The suite was spacious and comfortable for a business trip. The location is very convenient as is the integration of the hotel with the parking garage. They have a very efficient elevator system that sends you to one of the four elevators labeled A-D depending on what floor you request. Breakfast was noticeably higher quality than your average hotel with a lot of variety. There afternoon of my second day there, a city water main broke (completely out of the hotel’s control), causing practically all guests to have to leave early, as there was no running water in the guest suites. In this challenging situation, the help desk staff was very professional and helpful, especially considering how many people had to check out in a short time. To make up for the inconvenience of having to find alternate lodging, they kindly refunded both nights of my two-night stay. It will be my top choice the next time I need lodging in downtown Richmond.
Stayed 2 nights in Nov 2025

6/10 Okay

Brandy

Liked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Dylan

Stayed 4 nights in Oct 2025

10/10 Excellent

Syncere

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

6/10 Okay

Diane

Liked: Cleanliness
We booked this hotel because we needed a spacious room. It was great from that standpoint. It had a sofa, some additional seating, decent lighting, a decent kitchenette and it was clean. The bathroom layout, with no door to the sink area was weird. It was good from the standpoint that two people could shimmy around each other to do makeup, and the vanity was a decent size, but if someone were sleeping in the room there was no way to close the door and be quiet. Other oddities/mishaps were that the bathroom sink only had steaming hot water, no cold or lukewarm water. Ouch. The safe was broken and unusable. The beds were comfortable but the blankets were inserted into a weird uncomfortable duvet covering and kept falling out of the covering. The pillows seemed to decades old and were all different shapes and sizes. The extra pillows in the closet had no pillowcases on them. Breakfast was extremely basic and no pastries of any sort. They did not have decaf coffee. I had to go to the lobby of the Hampton Suites to get decaf. It wasn’t a big deal, just weird. And it was not inexpensive. Anyway, mixed bag but the large, clean room worked out for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and nice. Loved all the space in the room. Breakfast had good variety. Staff friendly.
Stayed 1 night in Nov 2025

8/10 Good

Madison

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was pretty good for the price with it being basically its own little apartment. Breakfast was awesome and the guy keeping it stocked was wonderful. Parking for 25 a day was and is a bit ridiculous but everywhere is paid parking. However 5th and marshal was significantly cheaper. Bathroom was so bright it was uncomfortably so and it made me not want to take a shower in the morning because it would give me a headache and burn.
Stayed 2 nights in Oct 2025

4/10 Poor

Sheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a threat in the lobby from a homeless person that was quite unsettling! Also, had multiple issues with access keys, once in parking garage & no one responded to call. I am SO disappointed in my stay, waste of money & stressil!
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Stayed 2 nights in Oct 2025

10/10 Excellent

Tamantha

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location!
Stayed 1 night in Oct 2025

6/10 Okay

Kaylah

Liked: Cleanliness, amenities
Overall stay was OK. It just feels a little old in the rooms - however they were stocked and clean. My room was missing a safe and the front staff was not super helpful. I was having to wait on hold and then had to follow up with them. It is on the safer side of downtown Richmond and there was not a time I felt unsafe at location. Breakfast is a nice addition - parking was easy. I would say it’s not a bad hotel by any means but isn’t one I would be eager to return to.
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there for 4 days and DID NOT receive housekeeping service of any kind. When I called the front desk to inquire, they mentioned that I had to request for service even though there is a sign in the room stating that housekeeping is preformed every other day.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff. Breakfast was convenient and very tasty. Only issue was the television was not working. Overall, a great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service
Parking deck was challenging. Elevator situation was very difficult and overall friendliness of staff was poor and not accommodating still waiting on my security deposit refund and have not seen it. Going to have to make a call.
Stayed 1 night in Sep 2025

6/10 Okay

Bernardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were fruit flies or some type of flies all over the room especially in the kitchen, I did have some bites on me. The toilet top was broken, and the ceiling was leaking all over the place at the check in desk. The clerk that checked me in was very nice and apologetic for the leak which was all over the floor. The maintenance man was very nice and took measures to make our stay as comfortable as possible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rashanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 7 minute drive from where I needed and was super quiet. Loved it.
Stayed 1 night in Aug 2025

8/10 Good

Dante, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and in great condition. Downside was that there was only 1 front desk staff making service slow. Only 1 night stay and no evening social due to “delivery” problems. Orbitz email identified evening social to happen at a rooftop bar, which contradicted the front desk clerk’s assertion of it happening in the lobby area. Didn’t matter as the rooftop restaurant was closed for a private event.
Stayed 1 night in Sep 2025