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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Lobby
Exterior
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
30 Celebration Drive, Rochester, NY, 14620
  • Place, Strong Memorial Hospital
    ‪8 min walk‬
  • Place, Highland Park
    ‪10 min walk‬
  • Place, University of Rochester
    ‪11 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

View all photos for One-Bedroom King Suite

Interior

One-Bedroom King Suite

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Premium Queen Room with Two Queen Beds

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

Hilton Garden Inn Rochester/University & Medical Center

Hotel with free parking, near University of Rochester
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rochester/University & Medical Center. During your stay, you're just a quick walk from Mount Hope Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from University of Rochester and 5 minutes from Strong
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rochester/University & Medical Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. Hilton Garden Inn Rochester/University & Medical Center also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Grappa – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grappa

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14.00 for adults and from USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Hilton Garden Inn Rochester/University & Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda, Washington

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Rochester! Rooms were clean and spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and comfortable. This is where I’ll be staying whenever I’m in town.
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Second visit here. Staff is terrific. Comfortable clean and affordable. Restaurant is fun.
Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King bed in room 209 was EXTREMELY hard and uncomfortable. No mattress pad or pillow topper either, just a hard, worn out mattress.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Vikram

Stayed 3 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Always love my stays at Hilton Garden Inn!
Stayed 3 nights in Sep 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Staff and Hotel!

Excellent Hotel, front staff friendly efficient and very professional! Top place to stay when visiting Rochester!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited UofR and stayed here. Close to campus and medical school/hosptial. There are a few dining options right in the area. Property was sharp, and the room was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul Van

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful caring staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

laura

Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff abs service were great. My only issue was the shower, it doesn't have a lip so the water runs into the middle of the bathroom, but there were plenty of towels, so, not a big deal.
Stayed 2 nights in Aug 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby, very close to the university.
Stayed 1 night in Aug 2025

2/10 Terrible

Xiaona

Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra, Wappingers Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to walk
Stayed 1 night in Aug 2025

10/10 Excellent

Tucker

Stayed 2 nights in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood stain on comforter. Squeaking beds and door hinges. I have stayed here many times and it seems the quality of the facility is declining.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 3 nights in Aug 2025