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DoubleTree by Hilton Hotel Rocky Mount

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Rocky Mount

Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; American cuisine
1 bedroom, premium bedding, in-room safe, desk
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

View in a map
651 N. Winstead Avenue, Rocky Mount, NC, 27804
  • Place, Golden East Crossing Mall
    ‪4 min drive‬
  • Place, Rocky Mount Sports Complex
    ‪5 min drive‬
  • Place, Rocky Mount Event Center
    ‪6 min drive‬

Room options

View all photos for Junior Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, One King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Rocky Mount

Hotel with free parking, in the vicinity of Golden East Crossing Mall
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Hotel Rocky Mount offers 166 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Rocky Mount. During your stay, you're just a quick walk from Nash Day Hospital. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Texas Steakhouse
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Nash County Farmer’s Market and a few minutes from Rocky Mount Mills
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Rocky Mount offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 3 meeting rooms. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Rocky Mount. Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Texas Steakhouse – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Texas Steakhouse

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10.95 per person
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rocky Mount
DoubleTree Hilton Rocky Mount
DoubleTree Hotel Rocky Mount
DoubleTree Rocky Mount
Hilton Rocky Mount
Rocky Mount DoubleTree
DoubleTree by Hilton Hotel Rocky Mount Hotel
DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

DoubleTree by Hilton Hotel Rocky Mount Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1022 reviews
Rating 8 - Good. 218 out of 1022 reviews
Rating 6 - Okay. 168 out of 1022 reviews
Rating 4 - Poor. 94 out of 1022 reviews
Rating 2 - Terrible. 93 out of 1022 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tatia

Liked: Staff & service, property conditions & facilities
I called for room service but no one answered, after about 6 times I gave up. The tissue holder was disgusting, looked like it hadn't been cleaned in weeks. There also was brown stain near bathroom door couldn't say if it was poop or not. Very disappointed!
Stayed 1 night in Aug 2025

2/10 Terrible

Clayteea, Roselle

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to cancel our stay due to a disgruntle employee. Jackie’s attitude was extremely nasty. She was unprofessional and could not control herself which resulted in the local police being called. We canceled over 5 reservations due to Jackie. Her coworkers were embarrassed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Clayteea, Roselle

Disliked: Cleanliness, staff & service, property conditions & facilities
Jackie at the front desk was unable to control her self which resulted in the police being called to the facility. She was extremely unprofessional. We have a block of 20 rooms and we evacuated the premises due to Jackie’s behavior. Very unstable. My children were scared and my elderly father was displaced. Jackie said on video that she does not care about her job and continued to show just that with her behavior. Other guest asked her to calm down and she got aggressive with that unrelated guest as well. It was truly a difficult situation and Jackie should not have a job working with people or the public.
Stayed 4 nights in Jul 2025

2/10 Terrible

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Manikandan, Centreville

Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Apparently you don’t read your reviews! The hotel was fine, but you people booked the wrong dates. I stayed there a week ago and had to pay for the room again! I’ve had two bad experiences with Expedia and will not go for a third. You can keep the $97.50. It’s a lesson learned.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Love the steak rest on property
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean rooms, staff amazing!
Stayed 2 nights in Jul 2025

2/10 Terrible

Kizzy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Only thing I got to enjoy was the free HBO channels The pool was out I didn't receive my warm cookie,The shower was nasty The Lobby had a leak in the ceiling,The hallways smelled funny and felt like the heat outside Never going back that was the worst experience I ever had I should have been snapping pictures soon as I walked in
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Lenora J

Stayed 1 night in Jun 2025

10/10 Excellent

DEBRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very kind and understanding with our super late check in and slowness of my elderly Mom.
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good service and a great restaurant/bar connected to the hotel
Stayed 1 night in Jun 2025

8/10 Good

MICHAEL

Stayed 2 nights in Jun 2025

10/10 Excellent

Jamesina

Stayed 1 night in Jun 2025

10/10 Excellent

DeAndra

Stayed 1 night in Jun 2025

6/10 Okay

Malia

Disliked: Amenities
The pool had no water, not working. Disappointing after a hot day. Shower pressure was good.
Stayed 1 night in Jun 2025

10/10 Excellent

kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel about 10 minutes before we checked in to get a few hours of sleep on a road trip. The check in process was easy and the front desk was very friendly (even at midnight!) and gave us water and cookies. The rooms were clean and they accommodated my husband and his service animal. Would stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great room, quite large and very comfortable. Bed and pillows were wonderful. Liked the fact that as a "stay over", houses keeping was not at my door everyday. Front desk staff was kind and courteous and made my stay very nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Etta Lisa

Liked: Cleanliness, amenities, property conditions & facilities
This property is always clean inside and out , I feel safe at all times.Staff are always helpful, friendly and professional . The restaurant on property is an added bonus. This is my place to stay when I’m in town.
Stayed 2 nights in Jun 2025

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Flights

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