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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property

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Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Place, Rogers Convention Center
    ‪18 min walk‬
  • Place, Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Place, Pinnacle Hills Promenade
    ‪2 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪17 min drive‬

Room options

View all photos for King Room, Accessible

King Room, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area | LED TV, pay films

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay films

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

LED TV, pay films

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Allergy Friendly

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(74 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay films

Deluxe Suite Two Double and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King | In-room safe, desk, iron/ironing board, free cots/infant beds

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two-Room Corner Suite With 2 Double Beds

  • Sleeps 6

2 Room Suite-2 Double Beds

  • Sleeps 6

Double Suite - Allergy Friendly

  • Sleeps 6

Two-Room Corner King Suite

  • Sleeps 4

2Rm Hospitality Ste-1 King Bed-Micro/Frig

  • Sleeps 4

View all photos for Two-Room King Suite

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Two-Room King Suite

  • Sleeps 4

King Suite - Allergy Friendly

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 2

Mobility Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Hearing Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Access One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Premium King Suite

  • Sleeps 4

Premium King Corner Suite with Whirlpool

  • Sleeps 4

Premium King Corner Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Room with Roll-In Shower

  • Sleeps 4

Spa Tower King Corner Suite

  • Sleeps 4

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Large King Corner Suite

  • Sleeps 4

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 4

2 Double Suite

  • Sleeps 6

2 Room Corner Premium Suite-2 Double Beds

  • Sleeps 6

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About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Hotel with a full-service spa, near Walmart Arkansas Music Pavilion
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The free breakfast at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention gets high marks from our customers. During your stay, you'll be within walking distance of Walmart Arkansas Music Pavilion. You'll find features such as a free manager's reception, plus a full-service spa and an indoor pool.
  • Free on-the-go breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Ayurvedic treatments, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Walmart Arkansas Music Pavilion and a few minutes from Pinnacle Hills Promenade
  • Cats and dogs welcome for a fee
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 42000 square feet (3902 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.
Caffeinas Cafe – On-site café.
Cedar Creek Bistro – This restaurant specialises in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transport

  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Reviews

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1006 reviews
Rating 8 - Good. 164 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

Reviews

10/10 Excellent

Shelby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was perfect! From the courtesy of the staf, the free drinks at Happy Hour, to the freshly made to order omelets, we were very pleased. Our air was not working when we returned at almost midnight from a concert. They promptly sent someone to work on it then when he could not repair it, we were moved to a new room. Spacious accommodations were a plus.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a concert at the amp. It was very convenient we just basically walked across the street for the concert. The staff was very friendly, and the room at the rest of the hotel were in great condition. The breakfast was great. Note that the hotel charges for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kelsie

Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Very nice Hotel all around except and with all due respect, the HVAC “programming” was very bad. Only 3 hours per day would it allow cooler than 74 degrees in my room. That makes for miserable nights
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriel

The rooms are too hot
Stayed 4 nights in Aug 2025

8/10 Good

Dennis

Stayed 1 night in Aug 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel visit

It was great our room had issues but they got us right into another room that was good so quickly we had a leak they had to fix.
Stayed 2 nights in Aug 2025

6/10 Okay

Karena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with convenient location and excellent parking. The breakfast experience was not great...not enough seating, food, plates, etc. to accommodate the number of people staying at the hotel...logistical nightmare.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

The staff was very friendly and the room was clean and bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

kimberlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Dorinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Had high hopes... didn't meet expectations

Waited 1.5 hrs after check in for room to be cleaned, was offered a free appetizer (if I chose to patron the restaurant)...& I had to request an hour late checkout, it wasn't offered to make up for my missed time in the room. Moved the couch & lounge chair & the carpet was dirty underneath. I went to ask for extra blankets but the poor front desk staff was alone & already had a list of stuff she needed for other guests but couldn't make it to the basement to get... she did deliver them several hours later (after 1:30am) with an apology. I was hoping breakfast would redeem the trip... it didn't... long lines waiting for food & even clean plates... food was bland, kids weren't impressed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin
Stayed 1 night in Aug 2025

8/10 Good

CLARISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Josiah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Xzilah, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Embassy so much. It’s always a great experience for me and my family. Lots of
Stayed 1 night in Aug 2025

10/10 Excellent

Theressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay at Embassy Suites whenever we find ourselves in NWA. It is in the center of everything and the people are incredibly welcoming.
Stayed 1 night in Aug 2025

4/10 Poor

Nancy

Travelled with family
Key card didn’t work 3 different times. All ice makers were broken except for floors 2 and 3. Air conditioning in room was broken. Maint man did come at 9 pm on night 2 and fixed it. Ceiling in shower was crumbling. Door to room was extremely hard to open. On a positive note, we received a generous goody bag and a complimentary appetizer.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adedeji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yahnah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert at the Walmart AMP. The location was so convenient. Our room was spacious and clean. The breakfast buffet the next morning was excellent. We will definitely book here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay!

The service was amazing!! Great amenities and perks. Especially the manager’s happy hour with drinks and light snacks. And the breakfast and made to order eggs were great!! Good pool. Good variety of equipment for the fitness room. The only complaint was the rooms got warm, even with the air turned down. And the workout room was very warm.
Stayed 2 nights in Aug 2025