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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Walmart Arkansas Music Pavilion
    ‪2 min drive‬
  • Pinnacle Hills Promenade
    ‪2 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

LED TV, pay films

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King | In-room safe, desk, iron/ironing board, free cots/infant beds

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay films

Deluxe Suite Two Double and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Room, Accessible

King Room, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Allergy Friendly

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area | LED TV, pay films

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay films

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,008 reviews
The price is €95
includes taxes & fees
5 Oct - 6 Oct
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About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Hotel with a full-service spa, near Pinnacle Hills Promenade
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The free breakfast at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention gets high marks from our customers. During your stay, you'll be within walking distance of Pinnacle Hills Promenade. You'll find features such as a free manager's reception, plus a full-service spa and an indoor pool.
  • Free on-the-go breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, manicures and pedicures or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Pinnacle Hills Promenade and a few minutes from Mercy Hospital Northwest Arkansas
  • Cats and dogs welcome for a fee
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 42000 square feet (3902 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.
Caffeinas Cafe – On-site café.
Cedar Creek Bistro – This restaurant specialises in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transport

  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Friendly/helpful staff. Clean accommodations. Great complimentary breakfast & free drink coupons! Handy to concert venue, big plus . Will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my last stay at a hotel this was so wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Micah

Travelled with family and small children
Disliked: Cleanliness
The location of the property is great. The hotel’s rooms are not. we arrived to our corner suite to the smell of cat urine and body odor in our room. We were switched to another room, only to come into a nonworking toilet and a musty mildew smell in our next room. We literally had to slam our door to get it to shut
Stayed 3 nights in May 2025

10/10 Excellent

Abby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for a family!
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.. Great location with lots to do.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Conveniently located to restaurants, shopping and attractions. Hotel was a little dated, but overall was a comfortable/clean stay. Pleased with our accommodations and services.
Stayed 2 nights in May 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The spa tower seemed to be pretty worn. Bedding had stains
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find a working machine. No one answered front desk. Happy hour was a winner and the bed divine.
Stayed 1 night in May 2025

2/10 Terrible

David, Hot Springs Village

Stayed 2 nights in May 2025

10/10 Excellent

thomas

Stayed 1 night in May 2025

6/10 Okay

Anthony

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty poor experience. My wife and I arrived with our 11 month old and ask if there was somewhere to change our son diaper since front desk said there was no changing tables in any of there bathroom. So we ask if possible to check in early then so we can change him and was told it would be 75 dollars extra charged . Once we got in our room it smelt horrible , plus trash behind the door, a molded orange peel under the table, pink mold in the bath tub . Was told I someone would come clean our room no one came so we finally ask to be moved to another room after the 3rd time. Then was charge back to back night and when ask the young lady at the front desk had no answer for it . After this experience I highly doubt I will stay here again .. very disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room layout and the complimentary breakfast. But the AC didn’t work. The thermostat was set on 64, but the room got up to 75 degrees. Also the TV in the sleeping area didn’t work either - not sure if it was the TV or the remote.
Stayed 1 night in May 2025

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very spacious and comfortable. Only issue was cold water in the shower. Many options for breakfast. Overall good option when in NW Arkansas.
Stayed 2 nights in May 2025

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

whitney

Stayed 1 night in May 2025

10/10 Excellent

tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tom

Travelled with partner
clean & comfortable just a few things didn't work other than that ok.
Stayed 3 nights in May 2025

10/10 Excellent

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the easy access to AMP and great restaurants!
Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025